Our tour guide Ren was honestly the best guide we’ve ever had. I genuinely think he should do stand-up comedy because he is so entertaining, funny, and charismatic, while also being incredibly knowledgeable. He seemed to know a little bit about everything, and it made the whole experience so enjoyable just hanging out and chatting with him throughout the day.
He was also extremely proactive, helpful with every request, and clearly cared a lot about making sure everyone had a great experience.
One small piece of feedback for future visitors would be encouraging people not to take starfish out of the water for too long when taking photos. It would be great to remind guests to keep them in the water as much as possible.
We had such a good time, and if we come back, we would 100% do another tour with Ren and John’s Tours again.
事業者からの返答
Xin chào Ankit M,
Thank you so much for your amazing review!
We’re absolutely delighted to hear that Ren made such a positive impression on your trip. His humor, energy, knowledge, and dedication to helping guests create memorable experiences are exactly what we strive for at John’s Tours. We’ll definitely share your kind words with him. He’ll be thrilled to hear them!
Thank you again for your support and recommendation. We would love to welcome you back for another adventure with Ren and our team in the future!
Best regards,
John’s Tours Team.
L
Laura_B
May 12, 2026 · via Viator
The tour guide was really...
The tour guide was really good at his job. However, I did not like that we were taken to a silk place with the expectation that we buy something.. The silk place was not even in the itinerary..
I was also very sad to see how the starfish were being handled. Really ruined my experience.. There should be signs, in multiple languages telling people not to touch the star fish and penalties and fines for people who do..
I want to support the people who are there trying to make a living but it really put off the experience seeing people touch the starfish, children throwing them, adults move them for a photo and even bring them out of the water.. All just for instagram..
Other people on the tour also made the experience less enjoyable by talking the whole time the guide was explaining things. They also handled the starfish even though the guide told us not to.
K
Kimberley_T
February 12, 2026 · via Viator
Lots of trips in one
We had Ren as our tour guide and he was great. It was well organised and informative. Loved tasting the local honey. The kayaking was fun.
4
430jonathana
February 1, 2026 · via Tripadvisor
Great tour, very varied
Overall we had a great time on this tour, and it provided excellent value for money.
For an additional cost we arranged hotel transfers, and this was worth it. A private car arrived and took us to the first meeting point.
Our first activity was kayaking on the Cua Can river, which was well organised and we had a great time. We had about 40 mins and the scenery and water was beautiful. There was an option for a less active shared boat tour for those not wishing to kayak.
Next up was a visit to a silk farm, via the tour bus. This one was slightly misleading, though we understood! We had 5 mins of education about silk production, but following that we were taken into a kind of sales boardroom and pitched a whole lot of silk items for sale and asked what we wanted to buy. Didn’t really feel like part of a ‘tour’ itinerary, but we admired the enterprise!
Then we had a guided hike (though definitely more of a walk - easy terrain and no inclines) through the jungle to starfish bay. The jungle was pretty and there were so many starfish when we got to the bay.
Back on the bus to a floating village where we had an hour for lunch. The included lunch was a buffet of rice, veg dishes, meat dishes, and salad. We had chosen the option not including lunch, so ordered from the menu, which I actually preferred, to have the choice. We ordered a seeet and sour pork, and a satay Cobia steak. The Cobia was sensational - one of the best fish dishes we’d had. Super fresh and tasty.
The floating village was very picturesque and interesting to see.
We then had boat transfer to the Starfish Beach, which wasn’t too busy and there were plenty of sunbeds available (for 50k per person). We had two hours to relax on the beach and swim in the sea. Sea was warm and water was clean. Plenty of starfish to see too.
Boat transfer back to the bus, and then we were dropped off back at our resort.
Our tour guide wasn’t too controlling and allowed a lot of freedom within the day, which we enjoyed. So it felt more like we could explore rather than being told what to do.
事業者からの返答
Xin chào Jon A,
Thank you very much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you had a great time overall and felt the tour offered excellent value for money.
We’re especially happy to hear your compliments about the scenery, organization, and the flexibility of the tour, allowing you to explore at your own pace.
We truly appreciate your honest feedback regarding the silk farm visit. We understand your perspective, and your comments help us better manage expectations and improve how this stop is presented within the itinerary.
We’re also glad you enjoyed your lunch choice at the floating village. It’s great to hear such positive feedback about the freshness and quality of the food, especially the cobia dish.
Thank you again for sharing your experience. Your feedback is extremely valuable to us, and we hope to have the pleasure of welcoming you back on another varied and enjoyable tour in the future!
Best regards,
Phoenix Huynh.
R
Resort45490690422
January 26, 2026 · via Tripadvisor
North Phu Quac explored
Shoutout to Mr. Tee for organizing an amazing day trip in North Phu Quoc! 🚣♂️✨ We loved the river boats, and the bee farm, but Starfish Beach stole the show. Everything was so well-organized. Highly recommend if you're visiting in January!
事業者からの返答
Xin chào Resort45490690422,
Thank you so much for your fantastic review and the shoutout! We’re thrilled to hear that you had an amazing day exploring North Phu Quoc with us.
It’s great to know that you enjoyed the river boat experience, the bee farm, and especially Starfish Beach. It truly is a highlight! We’re also happy to hear that everything was well organized and that January was a perfect time for your visit.
A big thank you for your kind words about Mr. Tee. We’ll be sure to pass them along. We really appreciate your recommendation and hope to welcome you back for another memorable trip soon!
Best regards,
Phoenix Huynh.
G
gransplain
January 26, 2026 · via Tripadvisor
Unique, relaxing and informative
Starfish Beach and Bee Farm (with honey tasting) were unique , and ‘Tee’ is an excellent guide - very positive and informative! I highly recommend esp as a chance to have a break from the commercial beach areas.
事業者からの返答
Xin chào Donna,
Thank you so much for your kind review! We’re delighted to hear that you enjoyed the unique experiences at Starfish Beach and the Bee Farm, especially the honey tasting.
It’s wonderful to know that Tee made the tour even more enjoyable with his positive attitude and informative guidance.
Thank you very much for your recommendation. We hope to welcome you back for another unique and memorable experience in the future!
Best regards,
Phoenix Huynh.
S
serenec2026
January 18, 2026 · via Tripadvisor
Great experience with Senna
Senna is a great tour guide who speaks proficient English. He is friendly & warm too. Well done 👍
I highly recommend this trip, especially the sea walk when you can see many colourful corals & fishes.
事業者からの返答
Xin chào Serene C, thank you so much for your kind words and for choosing John’s Tours! We are thrilled to hear that you had a great experience with us.
It is wonderful to know that you enjoyed the Sea Walking! We are glad you got to see the vibrant corals and colorful fish up close. We are also very proud of Senna for his proficient English and warm hospitality; we will definitely share your "Well done 👍" with him and the rest of the team.
Thank you for your high recommendation! We hope to welcome you back to Phu Quoc for more underwater adventures in the future.
Best regards,
Phoenix Huynh.
S
Stefan801
January 17, 2026 · via Tripadvisor
Coffee ride
The guide was friendly, but spoke moderately good English (even by Vietnamese standards) and provided hardly any information. You visit a silk shop where you are then processed to buy blankets or dresses. These products have absolutely nothing to do with Phu Quoc. A similar pattern in the bee farm: Minimal information is provided, after which tourists are sold a mediocre honey for exorbitant prices (over 35 USD / kg).
事業者からの返答
Xin chào Stefan801,
Thank you for sharing your detailed feedback with us. We sincerely apologize that your recent tour did not live up to your expectations.
We take your comments regarding the tour guide’s English proficiency and the depth of information provided very seriously. We aim to offer an educational and engaging experience, and we will certainly review our training programs to ensure our guides provide more valuable insights to our guests.
Regarding the stops at the silk shop and the bee farm, these locations are intended to introduce guests to Vietnamese products and local agriculture. We are concerned to hear about the sales pressure and the pricing you experienced. Please be assured that any purchase is entirely voluntary. We will discuss your feedback with these partners to ensure they maintain a comfortable and informative environment for our visitors without any pressure.
We value your honesty as a frequent contributor, as it helps us identify areas for improvement. We would welcome the chance to hear more about your experience at (+84) 916 222 111 or tripcare.johnstours@phuquoctrip.com. We look forward to your reply.
Best regards,
Phoenix Huynh.
D
dandav2026
January 12, 2026 · via Tripadvisor
Good trip, wonderful day
Wonderfulday with tourguide Khanh, he speak good english and very friendly, we enjoy with this trip and recommend to everyone. Thanhk you Khanh and john tour
事業者からの返答
Xin chào Danda V,
Thank you so much for your kind recommendation! We are thrilled to hear that you had a wonderful day exploring with us.
We are especially happy to receive your compliments for our guide, Khanh. It’s great to know that his friendly attitude and good English helped make your trip even more enjoyable. We will definitely share your "Thank you" with him—he will be very proud to know he left a positive impression on your holiday!
Thank you for choosing John’s Tours. We look forward to welcoming you and your friends back to Phu Quoc in the future!
Warmest regards,
Phoenix Huynh.
W
Wrighty T
January 8, 2026 · via Tripadvisor
Excellent tour. Best tour guide. Highly recommended.
A must do tour at Phu Quoc. Amazing sight seeing, experiences and information. Tour guide (Tahn) was the same we had for South Island tour, super knowledgeable on history and facts, always very happy and approachable and very engaging along the way. Allow a full day for tour, we were picked up from hotel at 8am and dropped off just before 6pm. Highly recommend doing this tour and suitable for everyone.
事業者からの返答
Xin chào Chris Wright,
Thank you so much for your fantastic review! We are delighted to hear that you had an excellent experience on our Northern tour and that you chose to travel with us again after the South Island tour.
It’s wonderful to know that Tan made such a great impression on you for both trips. He is indeed super knowledgeable and approachable, and we are lucky to have him on our team. We will definitely share your kind words with him—it will be a great motivation!
We’re glad the full-day itinerary provided you with amazing sightseeing and information. Thank you for your high recommendation, and we hope to welcome you back to Phu Quoc in the future!
Best regards,
Phoenix Huynh.
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