Great place to stay in Cruise. Very spacious, clean rooms and views are absolutely stunning. Ha long Bay Cruise is must do things in Vietnam. Food was great. Service was great just couple of staff were not right. They bring my birthday cake in dinner time and sang a song. The activities were good and the place is absolutely stunning. Don’t miss the sunset.
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sudhanshus242
June 27, 2026 · via Tripadvisor
An Unforgettable Luxury Cruise Experience in Halong Bay
Our experience on the Genesis Regal Cruise was absolutely top-notch. From the get-go, the transit to the port was seamless, and the high-speed boat transfer to the cruise was a breeze. Our guide was fantastic, sharing a wealth of local knowledge about the culture of Vietnam and Halong Bay as we got settled in.
The real icing on the cake, however, was the dining. As a strict vegan, I was naturally a bit apprehensive about the food, but I was blown away by how much care the restaurant staff took to accommodate me. From that very first welcome meal right through the entire voyage, the service was impeccable.
The activities were a total blast-we particularly loved the kayaking and the spring roll making classes. The accommodations also exceeded expectations, the rooms were incredibly spacious, and soaking in the bathtub while looking out at the mountains and sea was a highlight. The interior design and the overall vibe of the ship were stunning.
It was definitely a trip to remember and worth every minute!
A
arnaudbS4011JH
April 26, 2026 · via Tripadvisor
Wonderful experience
We loved this cruise, the activities are varied and well coordinated, the meals are delicious and the staff was great (dedication to Noah and Mr lee). We had taken a large room, it was perfect, I recommend
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leon061976
February 27, 2026 · via Tripadvisor
Great value for money
Everything lived up to expectations. The rooms are as pictured at booking.com, the people are friendly and it is a wonderful trip. Each room has a balcony and so you sail through the bay.
The food is good, the breakfast a little bit little choice but 2 hours later there is a brunch that makes everything right.
For this price you get great value for money
A
Alan H
February 20, 2026 · via Tripadvisor
Don’t look elsewhere, these guys have it all covered.
So organised from the limousine pickup, the check in and the warm welcome when you arrive at the ship from the captain and the team. The room was so well prepared, clean and tidy. Good selection of pillows to aid a restful night. Trips and food excellent with special mention for Lee and Ann who made our 2 days much more special.
Only tip would be make enough time to enjoy the facilities in your room. Wonderful views from the bath and veranda. Highly recommend this company.
L
Lucamagna
January 9, 2026 · via Tripadvisor
Exceptional
Top experience under all fronts, it is not easy to extricate yourself in the choice of cruises at Ha Long, but after seeing the other boats in person we can say that this is really excellent, small enough to give the right relaxation, at the table you are fine each with its own table high-level food service with dishes and not buffet (we also had lobster at dinner), excellent check in service on land, excellent tender that takes you by ship (on average they are all very old and run down, here instead they are perfect), excellent room very well maintained, all with private balcony and with renovated bathroom with double choice between shower and fantastic retro style bath right at the foot of the large window. Splendid and unforgettable experience
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nialljohnson96
December 29, 2025 · via Tripadvisor
One night was enough
The schedule is rigid and the process is efficient, although it sometimes felt like a conveyor belt of passengers. We watched the earlier guests be herded off of the boat and we were herded on shortly after.
The food was exceptional and the staff were accommodating of any additional requests (including a last-minute menu swap). The activities were enjoyable, although the best part was the fact that they were optional and you could choose to lounge on the boat instead of participating!
The boat looked a little tired and in need of a renovation (for example, the wood on the outside deck is chipped and weathered). The rooms were nice, although the couple staying in the room next door argued and we could hear every word loud and clear!
Finally, beware of the merchants on the motor boats who will harass you while you're sitting on your balcony - you need to tell them no multiple times before they drive away and do not buy from them under any circumstances.
Overall, we felt as though one night were enough, and we would not book this experience again.
N
nuritaer
December 17, 2025 · via Tripadvisor
Super friendly staff!!!
Spectacular!! It met all our expectations, and the room is a fantasy. Super friendly staff. The beautiful bay!! It was my husband's birthday and at dinner they brought him a cake and sang to him. Attention when booking very well!! They solved all my doubts before I went. I highly recommend it.
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ambrosst
October 23, 2025 · via Tripadvisor
Gentled feelings
Not really luxury! The ship has come of age and it is urgently necessary to renovate, the food is ok but the portions served unfortunately a bit frugal, only when checking out there was buffet to eat! Staff is very friendly and endeavoured. Attention: when paying by card, a whopping 4% will be added, although according to the booking credit card payment is indicated. Really uncomfortable and discussion is pointless!
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Resort27966291235
October 13, 2025 · via Tripadvisor
Unforgettable Experience – Absolutely Amazing!
Our Genesis Regal Cruise was truly one of the best experiences of our lives. The views were breathtaking, and the daily schedule was perfectly balanced — never a dull moment, yet never too rushed.
The food and cocktails were top class, and the service was simply outstanding. A special thanks to Jessica, who was incredibly attentive and professional. We’re a family of three (2+1), and the way she cared for our child and made us feel welcome was truly impressive.
Everything about this cruise exceeded our expectations. Highly recommended to anyone visiting Ha Long Bay!