It was totally worth the extra money for the 154th Floor. The other lounges were much more crowded and the overall vibe was so much nicer on the 154th Floor
事業者からの返答
Thank you for your valuable feedback ..We are delighted to learn that our guests had a wonderful
experience . we will forward your valuable feed back to administration .We look forward to serve you
again soon 🙂
E
Enid_R
November 13, 2024 · via Viator
Not Worth The Money
Communication with the tour company was not good at all. And I based that upon the my interaction with all the other tour companies I used during my stay in Dubai. There was no prior communication giving me information that I needed to know before my pick up [as the others did so well]. When they did communicate just before my pick was to insult me for not knowing the actual time of my pick up. The price paid for this tour was much too much. The food provided was ok but still not worth the amount paid. I DO NOT recommend this tour company.
事業者からの返答
Thank you for reaching out. After carefully reviewing the details, we found that the tour in question was not provided by our company. We recommend checking with the local service provider who arranged the tour to address any concerns directly with the correct supplier. If there’s anything else we can assist you with, please let us know.
А
Анастасия В
March 7, 2024 · via Tripadvisor
Discrimination of VIPs
The views were wonderful and met all expectations. It's much better than 125 and 148 flors, but the service is not VIP. To get on top you stand at the same line with other people. Only Chinese/ asia tourists get some preferences. That was really strange when they took from the line only some of the vip and bring them to elevator
事業者からの返答
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the wonderful views from our observation deck and that they met your expectations.
We apologize if you felt the service did not meet VIP standards and if you experienced delays or inconsistencies in the queueing process. We strive to provide exceptional service to all our guests regardless of nationality, and we regret if there was any perception of preferential treatment. Your feedback is valuable to us, and we will review our procedures to ensure a more consistent and fair experience for all visitors.
We appreciate your visit and hope to have the opportunity to welcome you back for an improved experience in the future.
N
Neil_R
December 5, 2023 · via Viator
On top of the world
The views are amazing, looking down at the hustle and bustle of Dubai. The canapés were exquisite. Staff helpful and pleasant
事業者からの返答
Thank you for your valuable feedback ..We are delighted to learn that our guests had a wonderful
experience . We look forward to serve you
again soon 🙂