Word of wisdom: just follow the link provided to you. Your QR codes are located in there. Take a screenshot of all of them & send yourself a text message.
Now, I wish I had more time to visit Athens! This tour pass allows you to do so much! This is best for anyone who desires to see the most of the city & its history. If you're worried about the crowds just realize that you're in a city with 4 million people. In the end, if you get this pass just make sure you & everyone with you has the physical & mental endurance to see & do the most within the days permitted that you paid for.
The pass is worth the price based on everything you can do with it.
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Sara A
July 26, 2026 · via Tripadvisor
Not worth your money!
I wanted to buy tickets for attractions in Athens, such as the Acropolis and the Acropolis Museum. While searching online, a pop-up for the TurboPass Athens City Pass appeared. At first, I thought it was an official city or government tourism pass, so I purchased two, one for my husband and one for me.
When I realized it was not an official pass, I immediately tried to cancel my order. I was told I would be charged a €30 cancellation fee per ticket, even though I had not yet received anything from them. Because of that, I decided to keep it.
I selected a 9:00 a.m. entry time for the Acropolis and activated the audio guide included with the pass. On the day of our visit, after walking from our hotel to the Acropolis, I presented my QR code and discovered that my entry time had been changed to 12:00 p.m. without my knowledge. I was extremely frustrated because I had planned my day around the 9:00 a.m. entry, and I would never have chosen noon in the middle of the summer heat. I learned that choosing the time was pointless since they aren’t the ones assigning it to you.
To make matters worse, I later found out that the audio guide they advertised as part of the pass is actually included with the standard €30 Acropolis ticket. I had paid over $100 USD for the pass.
During our four-night stay in Athens, we used the pass for only three things: the Acropolis, the Acropolis Museum, and the hop-on, hop-off bus. The pass also includes attractions like the Museum of Illusions, but unless you have several extra days in Athens, I don’t think they’re worth sacrificing time that could be spent visiting the city’s historical sites. Even after four nights, we still didn’t have enough time to see everything we wanted.
The hop-on, hop-off bus can be purchased separately for about €12, making it a much better value.
Overall, I found the TurboPass Athens City Pass to be misleading, overpriced, and poor value for money. I would not recommend purchasing it.
事業者からの返答
Thank you for taking the time to share your detailed feedback. 😊
We're sorry that your experience did not meet your expectations. We would like to clarify that Turbopass is an independent city pass provider and not an official government tourism pass. This is clearly stated on our website. The cancellation conditions, including applicable fees, are also displayed before purchase.
Regarding the Acropolis entry time, we always communicate that the final time slot depends on the attraction's availability and cannot be guaranteed. We understand that this can affect travel plans, especially during the summer months.
Our Athens City Pass is designed for travelers who wish to visit several included attractions. Many customers achieve significant savings by making full use of the pass, while others may find individual tickets more suitable depending on their itinerary.
We appreciate your feedback, as it helps us continue improving the information we provide to future customers.
Best regards,
Your Turbopass Team
R
Roving67813746349
July 22, 2026 · via Tripadvisor
Athens Turbopass
The Turbopass was a great decision for our city trip to Athens. Using it was uncomplicated, we were able to visit the most important attractions in a relaxed manner and didn't have to worry about entrance tickets on site anymore. Everything worked reliably and made our stay significantly more relaxed. We give it 5 stars for that!
事業者からの返答
Vielen Dank für euer tolles Feedback! 😊
Es freut uns sehr, dass der Turbopass euren Städtetrip nach Athen so angenehm gemacht hat. Schön, dass die Nutzung unkompliziert war, alles zuverlässig funktioniert hat und ihr die wichtigsten Sehenswürdigkeiten entspannt genießen konntet. Vielen Dank für eure 5 Sterne – wir freuen uns auf eure nächste Reise mit Turbopass!
Beste Grüße
Dein Turbopass Team
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John_H
July 16, 2026 · via Viator
Be sure to check details....
Be sure to check details. Our Acropolis tour was to be at 9 am - changed from 11 am however QR code did not get chsnged so we had to wait two hours in the heat!
事業者からの返答
Thank you for your feedback. 😊
We’re very sorry to hear about this experience. We understand how frustrating it must have been to wait in the heat because the QR code was not updated after your tour time changed. We sincerely apologize for the inconvenience and will use your feedback to help improve our communication and booking process.
Best regards
Your Turbopass Team
J
jkrapiec
May 21, 2026 · via Tripadvisor
Our one-day Athens total disaster.
We booked a Turbo Pass on Big Bus through Viator and Trip Advisor which included 10 attractions and entry to the Acropolis all prepaid at $cdn 224.00.
We received a confirmation and bar code with a confirmation number. We arrived for pickup and the bus company couldn’t find the booking and said we needed a QR code which had never been sent to us. A total ruined day of going to see the amazing Acropolis. We deserve a total refund but instead were totally ignored.
Joe Krapiec.
joekrapiec@gmail.com
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ChrisTompkins
May 9, 2026 · via Viator
Kosta was entertaining...
Kosta was entertaining and very knowledgeable. The food was amazing. It was great to learn more about what we ate and where we ate it. Would fully recommend
事業者からの返答
Thank you for your wonderful feedback! 😊 We’re delighted to hear that Kosta made the experience entertaining and informative, and that you enjoyed the food as well. It’s great to know you had such a memorable time learning about what you ate and where it came from.
We truly appreciate your recommendation!
Best regards
Your Turbopass Team
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AnnCWi
January 13, 2026 · via Tripadvisor
Top Pass for Athens - Acropolis time via customer service change (24h before)
Great pass and top time for Acropolis – I was even able to adjust my times up to 24 hours in advance via customer service. The digital passport is very practical, without much paper. Customer service is very friendly and helpful. Everything has its advantages, including audio guides that are perfect for getting to know the city.
My tip: First explore the city with the hop-on hop-off and then visit the individual attractions in peace. Clear recommendation of the pass!
事業者からの返答
Vielen Dank für deine tolle Bewertung und die klare Empfehlung! Es freut uns sehr, dass dir der digitale Pass, der flexible Kundenservice und die Audio-Guides gefallen haben. Besonders schön finden wir deinen Tipp zur Erkundung der Stadt – danke fürs Teilen deiner positiven Erfahrung. Wir wünschen dir weiterhin viele großartige Reiseerlebnisse (mit Turbopass)!
Dein Turbopass Team
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sabramariad
November 7, 2025 · via Tripadvisor
Don't buy if you're disabled as a lot of the sites are free entry for disabled people
I bought the turbopass thinking it was good value for money. However as my mum is disabled we couldn't access a lot of the acropolis site like slopes and had to cut out time there short due to rain.
Then with the hop on /off tour the stop for the Rivera tour was changed last minute meaning we missed the 12:20 depart the day. So I ended up paying another €27 euro for a taxi to get to kavouri beach as other public transport wasn't accessible.
Also if you're a disabled person then you can get free entry into the acropolis and museums.
In the end if I'd known about free admission as a disabled person I would have only needed to pay for the hop on/off bus so I'd have only ended up paying about £255 in total in comparison to the £390 I paid for a 5 day pass for two people.
Personally for our family it wasn't worth it - if you're abled bodied then yes it's probably more worth it but I wouldn't choose to buy it again.
事業者からの返答
We are very sorry that the information about discounts for people with disabilities and changes to the hop-on/hop-off bus was unclear. We understand that this was very frustrating. We would have been happy to help you find the best options for your situation before your trip.
Thank you for your feedback—it helps us improve our service.
5
539dalee
September 24, 2025 · via Tripadvisor
Poor value, poor customer service.. JUST DONT BUY
Poor range of included attractions, only the Acropolis and Acropolis museum are worth anything. The hop on hop off bus is great but easy enough and cheaper to purchase at stops. Bought the add on 5 day travel option which was unusable, tried to get support but was ignored... The pass is complicated to use and poor value. We travel extensively and have used city passes all around Europe, this one is the only one to disappoint and frustrate. DONT BUY THIS PASS
1人が参考になったと回答
事業者からの返答
Thank you for your feedback. We are sorry that the City Pass did not meet your expectations. We understand your frustration regarding the attractions and the additional 5-day option that you were unable to use. Your comments are very important to us, and we will review them internally to improve our service. We also apologize for the lack of support and are working to improve our customer service. We are sorry that your experience was disappointing and hope that your next journeys will be better.
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Q8296WUdavides
July 31, 2025 · via Tripadvisor
Satisfied despite an anomaly
I bought Turbopass for Athens and used it for transport, the Acropolis, the Hop on Hop off bus, Acropolis museum and the Automobile museum.
I decided to give 5 stars because I am confident that they will go to fix a couple of anomalies found. After my stay I pointed out these inefficiencies and was reimbursed for having to pay for admission to the Acropolis due to the failure to issue two pdf tickets.
Otherwise very convenient at a price, at least for Athens, advantageous.
