Juan was an excellent tour guide. He was very knowledgeable about all things Medellin. We always felt safe. This tour was our favorite part of Medellin.
事業者からの返答
Thank you so much for this review. We love hearing that Juan made you feel comfortable and safe while exploring Medellín. Knowing this became your favorite part of the trip, honestly, means a lot to us!
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Cpanganiban
February 19, 2026 · via Tripadvisor
Wonderful private downtown Medellin and Comuna 13 tour
We enjoyed our time during this tour with Alejandro. They were flexible to accommodate a later start due to our flights arrival time. Alejandro was very informative of the culture and history and tailored more to what we were interested in at the places we visited. Definitely a great experience!
事業者からの返答
Thank you for sharing your experience! We’re so glad you enjoyed your time on the tour and that Alejandro made it so special with his flexibility and knowledge. It’s great to hear he was able to adapt the experience to your interests and accommodate your schedule. We truly appreciate your feedback and hope to welcome you back to Colombia with Gran Colombia Tours!
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Quest525700
January 15, 2026 · via Tripadvisor
Day tour to Medellin must do experience in Colombia
Excellent day city tour of downtown Medellin + Comuna 13 with the very professional guide Mr Arthur. Bravo!
事業者からの返答
Thank you for your great review! We're glad you enjoyed discovering downtown Medellín and Comuna 13 in such a dynamic way. It’s wonderful to hear Mr. Arthur made the experience even better with his professionalism. We truly appreciate your feedback and hope to welcome you back to Colombia with Gran Colombia Tours soon!
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Yailen_P
November 25, 2025 · via Viator
Don't recommend this tour
Excursion was ok. Didn't get to taste any local treats throughout the excursion. Only saw the Uribe Palace of Culture through the outside. I don't think tour guide took us to Plaza Botero, unless it was the same as Parque San Antonio. Comuna 13 was pretty, just felt rushed. We only visited a few picture spots because we suggested it. Otherwise we would've just walked thru Comuna 13 and left. Guide wasn't the best , always on his phone.
事業者からの返答
We're sorry to hear this tour did not meet your expectations. We usually keep track on our tour guides' performance and we will keep doing so to make sure they not only provide a good experience but they offer the complete experience. We assure you that the experience expected is just as we offer in the description and we'll keep working to provide a high quality tour. Sorry for this situation.
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gaiape14
January 6, 2025 · via Tripadvisor
Great tour with Artur
We really enjoyed the tour with Artur guide .
He was great with a deep knowledge about the history and places . He brought us to plaza of botero and comune 13. He really took care of us and he was lovely to talk with him .
We totally recommend him
事業者からの返答
Thank you for sharing your experience! We’re delighted to hear that Artur provided such an insightful and enjoyable tour. It’s wonderful that his deep knowledge and warm approach made your visit to Plaza Botero and Comuna 13 so memorable. We’ll make sure to let him know how much you appreciated his guidance. Thank you for recommending us, and we hope to welcome you back for more adventures in Colombia!
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Bhaswanth_R
December 23, 2024 · via Viator
Not recommended
Firstly let me say that the guide was a nice guy. But the problem was that I barely was provided any information as we traversed through the city. I learned absolutely nothing new about Medellin. I would not recommend this tour company. Preferably do a group tour elsewhere instead.
事業者からの返答
Hello,
Thank you for your feedback, and we sincerely apologize that the tour did not meet your expectations. While we’re glad you found the guide friendly, we regret that it lacked the depth of information you were hoping for.
To make things right, we’ve processed a 100% refund for the service. Your input helps us improve, and we hope to have the chance to provide a better experience in the future.
Best regards,
Juan Franco
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Dee
November 28, 2024 · via Viator
Wonderful private tour
It was a very good experience to have Santiago as our guide who was raised in Commune 13 and hear his experiences growing up during this struggle of power and overcoming the difficulties of that period. We enjoyed his insights and kindness and recommend the private tour for those wishing to go at a slower pace due to physical limitations.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that having Santiago as your guide added a personal and meaningful touch to your visit to Comuna 13. His firsthand stories and insights truly offer a unique perspective on the area’s history and resilience. We’re also glad you appreciated his kindness and the flexibility of the private tour, which allows for a more comfortable pace. Thank you for your recommendation, and we hope to welcome you back for more insightful and memorable tours in the future!
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ximenarg11
November 27, 2024 · via Tripadvisor
Excellent tour
All very cute, Santiago excellent guide took us through some delicious fritters and a very complete tour with excellent explanation:)
事業者からの返答
Hola Ximena. ¡Muchas gracias por tu comentario! Nos encanta saber que disfrutaste del tour y que Santiago hizo un trabajo excelente como guía. Los buñuelos son una delicia, y nos alegra que hayas tenido la oportunidad de probarlos mientras disfrutabas de un tour completo con explicaciones detalladas. ¡Esperamos verte pronto para más aventuras y experiencias únicas con Gran Colombia Tours!
Hola Ximena. Thank you so much for your feedback! We’re delighted to hear that you enjoyed the tour and that Santiago did an excellent job as your guide. Buñuelos are indeed a treat, and we’re glad you got to try them while enjoying a comprehensive tour with great explanations. We hope to see you again soon for more adventures and unique experiences with Gran Colombia Tours!
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luisjr0885
August 26, 2024 · via Tripadvisor
A good tour in Medellin
I hired the private tour - the Gran Colombia Tours agency is very good (especially on the tours in Bogotá that I did in 2022).
It was very easy to make the reservation, and the day before the tour, the Guide contacted me to finish coordinating the details.
In total, it was a tour that lasted 5 hours, including transfers.
We visited Plaza Botero, Plaza de las Luzs, Government buildings of Antioquia, old railway station and Comuna 13, so it encompasses much of the tourist attractions of Medellin.
The tour does not include drinks or snacks, but you can buy them at the sites you visit.
事業者からの返答
Gracias por compartir tu experiencia. Estamos encantados de saber que el proceso de reserva fue sencillo y que el tour fue muy completo, cubriendo muchas de las principales atracciones de Medellín. Esperamos darte la bienvenida de nuevo para otro tour memorable en el futuro. Gracias por elegirnos.
Thank you for sharing your experience! We're delighted to hear that you found the booking process smooth and the tour comprehensive, covering many of Medellín’s key attractions. We look forward to welcoming you back for another memorable tour in the future. Thank you for choosing us!
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Eddie_D
July 14, 2024 · via Viator
Centro and Comuna 13
Artur was a very knowledgeable guide who was able to get into a lot of interesting details about Medellin culture and history. The Metrocable ride provided a panoramic view of the city. We ran a little short on time but Artur extended the time so we could get to see more of Comuna 13. All in all a great immersive experience.
事業者からの返答
Thank you for your wonderful review! We're thrilled to hear that you found Artur to be knowledgeable and engaging and that you enjoyed the Metrocable ride and the panoramic views of Medellín.
We’re glad that Artur was able to extend the tour so you could experience more of Comuna 13. It’s great to know that the tour provided an immersive experience for you.
Thank you for sharing your feedback, and we look forward to welcoming you on another tour in the future!
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