The therapists were thorough and attentive to our many needs and ailments. The staff was friendly, the appointment easy, and go
I had Gerry and my mom had Akiko... both therapists were thorough and attentive to our many needs and ailments. The staff was friendly, the appointments were easy to make and the price was right!
事業者からの返答
Thank you so much for your wonderful review! We're so glad you and your mom had a great experience with Gerry and Akiko — both are incredibly attentive and dedicated to providing personalized care. It’s great to hear that our team was friendly, scheduling was simple, and the pricing worked well for you.
At Hawaii Natural Therapy, we’re all about helping our clients feel cared for and comfortable from start to finish. We look forward to welcoming you both back for more healing and relaxation soon!
M
mariagL7566CH
January 5, 2025 · via Tripadvisor
Not just a spa, not just a massage. It's an extraordinary experience!
Therapist was very respectful. Always kept me covered throughout the whole experience. The hot towels were placed with perfect timing and therapist didn't let towels get cold before taking them off. Well timed. Therapist was routine was excellent. Loved the background music, the way the room was designed, the scents. Amazing experience.
事業者からの返答
Thank you for sharing your amazing experience! We’re delighted to hear that your therapist’s respectfulness and attention to detail, like perfectly timed hot towels and maintaining your comfort, made such a positive impression. Creating a relaxing atmosphere with soothing music, thoughtful room design, and calming scents is all part of our goal to provide an exceptional massage experience. We’re so glad you loved it and look forward to welcoming you back for another relaxing session in Honolulu!
5
591astrad
December 8, 2023 · via Tripadvisor
Incredible experience from start to finish!
Incredible experience from start to finish! Very friendly and professional staff and masseuse was a PRO. Loved every second of it. Will return and highly recommend.
事業者からの返答
Thank you for your fantastic feedback! We're delighted to hear you had an incredible experience from start to finish. Our team takes great pride in providing friendly and professional service, so it's wonderful to know that your masseuse made such a positive impression. We can't wait to welcome you back for another session, and we appreciate your high recommendation!
L
leshellyc
May 2, 2022 · via Tripadvisor
Very disappointed in service
The massage therapist I had kept moving from one location to the next. The oil she used was cold, startled me every time she used oil.
Very disappointed w service.
事業者からの返答
Aloha,
We are very sorry to hear about your experience! Please give us a call at (808) 200-4611 so we can discuss a way to fix this!
C
Carlton_Reviews
November 22, 2019 · via Tripadvisor
Couples massage; My massage by Vivian was EXCELLENT!
Completely disgusted when my 2-hour massage was over (because it was over!). One of the 2 or 3 best massages I have ever had. Vivian was awesome. Hands always moving at a workman's pace. A steady, rapid continuous massage for the full time with hardly any stops, hardly any words except to verify that I was good with the pressure. Vivian has a fan for life! Prices here were definitely more reasonable than we're used to in the mainland. Highly recommended - especially Vivian.
2人が参考になったと回答
事業者からの返答
Aloha Carlton,
What a blessing it is to be able to provide for our many clients with an affordable, professional, and uplifting massage that will leave you with a different experience from the rest. We are so happy that you guys were able to come see us during your trip, and hope to see you again soon!
A
Andrew M
August 23, 2019 · via Tripadvisor
Friendly staff, good massage, great price
I was on vacation so decided I needed maximum relaxation and decided to splurge on an extra long massage. The place is a little hard to find and doesn't look that great from the outside. Once you get in though, they have done a great job making the space feel comfortable and relaxing. The people were very friendly from the get go. They were also extremely accommodating when I was scheduling (I had to change day and time a couple of times due to some changing plans while I was on the island). My therapist was Keola and he was excellent. I left feeling extremely relaxed. All the knots had been worked out and I felt good about my choices.
2人が参考になったと回答
事業者からの返答
Aloha Andrew,
We deeply appreciate your kind review! We do our best to accommodate our client's schedules. Thank you for doing your part and honoring our 24-hour cancellation policy by calling us the day before your appointment. We hope to see you again soon!
Mahalo,
Kimberly
M
Maria M
July 24, 2019 · via Tripadvisor
Excellent, professional service!
Found HNT via online search when I needing to get in for a last minute session. I booked the 120 minute King package and I was not disappointed! Booking was a breeze on their app. The place was easy to find and had parking available. I was greeted by a friendly front desk clerk, and seated in the waiting area - though didn't have to wait long. Mark was my therapist and he was professional and courteous the entire session. I appreciated that he periodically asked if the pressure and treatment was as expected. The ambiance inside was relaxing and clean. Though only here for a short term work assignment, I'll be frequenting HNT while here.
2人が参考になったと回答
事業者からの返答
Aloha Maria! We’re glad to hear that you found our app user-friendly! Thank you for your kind words and taking the time to review your experience with us. Our massage therapists do their best to make sure our clients are comfortable and most importantly enjoying their massage experience. We’re delighted that we could deliver that service for you. We would also like to mention that we offer discounted package prices for massage sessions bought in one single transaction. This offer saves you money, and also you’re able to schedule the pre-paid sessions whenever it’s convenient for you! We hope to see you again on your next visit!
