We had a huge group of 26 people and Pene and Kyoko were absolutely AMAZING. Above and beyond!! 100/10 recommend!
We were visiting Nagasaki via a Princess Cruise and they met us promptly and easily at the port. They greeted each of us warmly and even brought super thoughtful gifts for the kids! I was so impressed by their generosity and hospitality.
The tour itself was so well thought-out and went so smoothly despite us throwing plenty of curveballs at them (changing the schedule multiple times to accommodate different desires and time tables, fitting in extra fun stops despite difficult timing, adapting to smaller groups breaking off to go home early to attend to children). They seamlessly coordinated transportation for everyone, which was complicated considering we needed to use both vans and taxis throughout the tour. I’m sure it felt like herding cats, but Pene and Kyoko dealt with it all so professionally, gracefully, and with such fantastic attitudes!
Each stop was such an interesting dive into Japanese history mixed with beautiful scenery. I thoroughly enjoyed everything we did, which included seeing Nagasaki from a mountaintop, visiting Chinatown for delicious snacks, taking pictures at a historical bridge and a beautiful temple, exploring bomb shelters and the Atomic Bomb Museum, and wandering through Oura Cathedral and Glover Gardens. They clearly communicated time expectations and managed to keep track of all 26 members in our meandering group, which was an impressive feat!
They were so attentive and quick to answer anyone and everyone’s questions, which honestly was a superpower given people were asking questions simultaneously! Pene, being a teacher, is also an absolute wealth of knowledge. One thing I really appreciated was the extra context he provided into Japanese culture and history that you wouldn’t find without a knowledgeable guide. For example, after going to the Atomic Bomb museum, he spent time to explain to us why Japan found themselves in such a position siding with the Axis Powers in World War II. I know that that specific context really helped deepen all of our understanding in a meaningful way (and even softened the hearts of some in our group).
Lastly, despite our last stop being an easy 5-10 minute walk back to the port, they personally walked with us to send us off with a warm goodbye, staying to wave until we disappeared into the customs building. It was a small gesture, but it meant a lot!
I’ve been on a lot of tours and this was by far the best of them all. There should be no question in your mind as to who to go with if you’re deciding on who will take the best care of you and your loved ones while exploring Nagasaki. We truly felt like family by the end of it all!!
事業者からの返答
A big hello from Nagasaki, and a huge thank you for your incredibly kind review. We are so touched by what you’ve written here. We enjoyed being with you all, so much. We missed you all very much after you all left.
If any of you find yourselves back in this part of the world, please reach out! We would love to see you all.
Warmest regards to you all:
Pene and Kyoko
3
382johnathanf
July 22, 2026 · via Tripadvisor
Phenomenal
This tour was absolutely amazing! Not only were they VERY knowledgeable on routes to take due to traffic and weather, but also on the history. This was one of my favorite experience of the trip. The tour was fantastic but the tour guides are EXCEPTIONAL. They packed goodie bags for all the little ones in our group and even remembered we had a 7 month old and provided us with diapers and wipes that actually saved us in a few different cases. I haven’t had service like that anywhere! Everything was organized and timely. I honestly cannot say enough about this tour. Easily a no-brainer to book so enjoy!
事業者からの返答
A big hello from Nagasaki and a huge thank you for your kind words. We loved having you all on the tour and the kids just made it so much more enjoyable. We were happy to give treats and to play with them all. We really were. Thank you for taking the tour and I’m so glad the diapers and wipes came in handy! We really are. If you ever come back out these ways, do reach out.
Hope you guys are all doing well!
Pene and Kyoko.
5
508cristiel
July 20, 2026 · via Tripadvisor
Highly recommend!
Our tour experience with Pene and his wife Kyoko was above and beyond! We had a large group of 26 people (18 adults and 8 kids) on a family reunion arriving to Nagasaki by cruise. From the get-go, Pene was exceptionally communicative (with fantastic English!) and thoughtful in helping us plan our tour, answering all our questions, thinking through all the details/logistics and presenting multiple itinerary options to ensure we would have the best experience possible. Sure enough, when our Nagasaki tour day came, everything went smoothly from start to finish and exceeded our expectations. Pene and his wife Kyoko are a fantastic team who not only gave us a wonderful tour and thorough history of Nagasaki, but were also incredibly supportive of our group throughout the day. They gave all the kids personalized goodie bags (huge hit!), played with the kids while the adults toured the Atomic Bomb Museum and checked in with us throughout the day in case we needed to make any itinerary adjustments. We couldn't have asked for more. I highly recommend booking with Pene and Kyoko!
事業者からの返答
Thank you so much for your kind review! We had such a great time with all of you, but the kids were total stars on the day, and so well behaved. Thank you so much for choosing to take our tour during your stop in Nagasaki. We really appreciate it. Hope the rest of the cruise went well.
Kind regards
Pene and Kyoko.
Z
Z3837QNjerryl
July 20, 2026 · via Tripadvisor
Exceptional Private Tour in Nagasaki
We had a diverse group (26 people ages from 76 to 6 month old) traveling together on a tight schedule (must be back on the cruise ship by 6:30 pm). Pene and Kyoko provided a private tour so wonderful and memorable for us. His knowledge about the history and culture of Japan presented in easy-to-understand English was a rare find in Japan (from my prior experiences). His customer oriented flexibility to fit our last minute changes (due to a typhoon and rainy weather) was phenomenal. Compared to our private VIP tour in Disney World in Florida, Pene was exceptional in every way and at a fraction of the cost. I highly recommend Pene and his private tour in Nagasaki to y'all.
事業者からの返答
Kyoko and I are so moved by your comment Jerry. The tour was as memorable for us as well. We loved guiding you all around Nagasaki and missed you all when you boarded the ship. Thank you for choosing to take our tour. We were blessed to have met you all. And what an awesome family you have! Take care and please let us know if you ever come back to this part of the world.
Warmest Regards
Pene and Kyoko
J
jaromc162
July 20, 2026 · via Tripadvisor
Definitely book!
Great tour! Tour guides were informative, adaptable, and great with our kids!
事業者からの返答
Thank you! Your title says “Definitely Book!” My reply is “Definitely Come Back!” We would love to see you all again.
Hope you’re all doing well post vacation.
Kyoko and Pene
J
jessicacH9833QG
July 19, 2026 · via Tripadvisor
Pene, the Man!
We enjoyed our tour with Pene Dalton. He was very personable and shared a lot of good information about Nagasaki with us. He brought the city’s history to life with his great storytelling skills. His wife Kyoko was very nice and helpful. We really enjoyed having this lovely couple with us. We will pick Pene any time!
Paul C
事業者からの返答
Paul thank you so much for your kind words! I meant what I said. Should you guys come back out here, you’ve now got friends so let us know! We will show you Nagasaki off tour!
Hope you’re well and thank you again.
Pene and Kyoko.
T
tiffanycB8385VI
July 18, 2026 · via Tripadvisor
Loved the tour
It was a lot of fun and I enjoyed it! pene knew a lot of history and was very knowledgeable. He and his wife were extremely polite and kind!
事業者からの返答
It was an absolute pleasure to have you wonderful people on our tour. Thank you so much for choosing to take our tour and for leaving such a lovely review. Our kindest regards to you all.
Pene and Kyoko
J
jessicacH9833QG
July 17, 2026 · via Tripadvisor
Pene, the BEST!
Pene is one of the best tour guides we have ever had. He was organized, punctual, pleasant, and knowledgeable of the history of Nagasaki and of Japan in general. His wife was certainly a bonus. She was lovely, thoughtful, and helpful in taking good photos for us. We would highly recommend Pene for the tour of Nagasaki.
事業者からの返答
Thank you for your kind comments and for taking the time to leave a review. We really appreciate it! I hope that you will have lots of memories from the cruise that you all took together, and of your brief stop here in Nagasaki. Hope you all get to visit this part of the world again.
Thank you so much.
Kyoko and Pene.
M
misschynagyrl
July 16, 2026 · via Tripadvisor
Amazing tour service, everything above and beyond!
This was our first time visiting Nagasaki on a port stop during a 9-day cruise. We found Explore Kyushu Tours on Viator and reached out with only a general idea of what we wanted to see. To make things even more challenging, we were traveling with a huge group of 26 people and weren’t sure anyone could accommodate us.
From the very first message to the final details, the level of communication Pene provided to me, my sister-in-law, and my mother as we worked through sightseeing priorities and logistics was absolutely unmatched. Not only was he incredibly patient in answering our countless questions about the sights, weather, and timing, but he was also exceptionally thoughtful in planning around our family’s unique dynamics and relationships. He spent so much time writing detailed, personalized emails that I was genuinely astonished to learn this is only a part-time job for him.
Leading up to our tour, Pene was beyond thorough. During the week of our visit, he sent detailed information about meeting points, weather preparation, and exactly what to expect. He and his wife, Kyoko, put so much heart into every detail. They prepared treat and snack bags for the children, carefully considered food allergies, and even brought extra diapers for the 6-month-old baby in our group.
Coordinating transportation for 26 people-including multiple taxis and mini vans (costs that were also covered) couldn’t have been easy, yet everything ran seamlessly. And the icing on the cake was the incredible history Pene shared throughout the tour. His knowledge was remarkable, but what made it truly special was the way he told the stories. You could feel his passion for Nagasaki, and it made every stop so much more meaningful.
I truly cannot recommend Pene and Kyoko enough. Thank you both for crafting the perfect itinerary and giving our family such a memorable day in Nagasaki.
Arigatou gozaimasu, and we hope to see you again in Nagasaki someday!
事業者からの返答
Honestly. I can’t say this enough. It was our absolute pleasure to guide you all around and thank you so much for not only this review, but for choosing us. We enjoyed it so much. The kids were such stars with the weather and the busy schedule.
If you are ever back in Nagasaki, we would love to see you all again.
Many thanks and our warmest regards.
Pene & Kyoko
T
travelingwithkids456
July 12, 2026 · via Tripadvisor
Nagasaki Tour - 10/10 Recommend!!
We had the pleasure of using Explore Kyushu Tours for an excursion in Nagasaki during a cruise around Japan. Beginning with the communication prior to the excursion, Pene and Kyoko were incredibly thorough, considerate of the variety of needs in our party, and flexible in determining which sites to visit. Pene's profession as a high school teacher became obvious as he shared the compelling history and cultural dynamics of Nagasaki in an engaging and interactive way, adding to the narrative as we progressed through the sites. I honestly could have just listened to his storytelling for hours, it was so fascinating. Kyoko was so sweet with our young kids and went above and beyond by bringing thoughtful treat bags for each child, as well as watching our kids outside while the adults entered the atomic bomb museum. We were also a very large group with over 25 individuals, and Pene and Kyoko did a fantastic job coordinating the logistics of transporting and guiding us throughout the city. Overall, the tour far exceeded my expectations and I highly recommend!
事業者からの返答
We were so happy to have you all on our tour. We felt like we were hosting our own families! And the kids were so well awesome and were real stars on what was a fairly full schedule. We loved watching them! Thank you so much for this generous review. We really appreciate it.
Pene and Kyoko
Nagasakiの類似ツアーを比較
最安値: Nagasaki Private Tour with a Local – Highlights & Hidden Gems — $62
最高評価: Nagasaki Customized Private Tour in 1 Day with Licensed Guide — 4.9 (95 件のレビュー)
最短: Nagasaki Highlights Private Half-Day Tour by Car — 4 時間