Amazing
Wonderful experience with Pauline
Who has immense knowledge about the places and was very helpful.would recommend this tour to everyone.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing experience and that Pauline’s extensive knowledge and helpfulness made your visit even more enjoyable.
We truly appreciate your recommendation and will be happy to share your kind words with Pauline. Thank you for choosing us, and we hope to welcome you again on your next visit to Taiwan!
Overpaid for poor execution.
Poor advertising of what activity I was getting. Previous Viator tours have always had a responsive agent. And my question about how a $25 activity became doubled. I didn't care for the second one. No explanation on where to show up and do to get the tour started. I could have done it on my own by showing up at the building or going online to book it myself for less.
Also, not impressed because we have done the tallest buildings in NYC, Chicago and Dubai. This was underwhelming. Especially since we wanted to do the Sky Walk. None of that was presented.
事業者からの返答
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We regret that the product description and redemption process were not as clear as they should have been. Your comments regarding the activity details, pricing, and pre-arrival information are valuable, and we will review our product page to ensure travelers have a better understanding of what is included and where to redeem their tickets.
Regarding the observatory experience itself, we understand that every traveler has different expectations, especially if they have previously visited other iconic observation decks around the world. We strive to provide accurate descriptions of the experience, and we appreciate your comments about the Sky Walk and other features you were expecting.
We sincerely apologize for any inconvenience caused and thank you for bringing these points to our attention. Your feedback helps us improve the experience for future travelers, and we hope to have the opportunity to serve you again with an experience that better meets your expectations.
In the clouds at 101
The escalator to the entrance is on the fourth floor. You will have to show your QR code to the ticket counter to get your tickets. Vouchers are provided for food and drinks on the 89th floor and access to the 101st floor is on the 89th floor.
事業者からの返答
Thank you for sharing your experience and helpful tips! We’re glad to hear you visited Taipei 101 Observatory and hope you enjoyed the stunning views from above the clouds.
Your practical information regarding the entry process, QR code validation, and floor access is very useful for future travelers, and we appreciate you taking the time to highlight these details.
We hope you had a memorable visit and thank you again for your feedback and support!
