We had fun but it wasn’t what we paid for. We were taken to a different sandbar near vizcaya gardens without being told, and when we asked why we’re weren’t at the Nixon Sandbar the captain said we had to book a 6 hour tour. The listing is titled with “Nixon Sandbar”. We made the best of it anyway.
事業者からの返答
Thank you for your review. We're glad to hear you still had a fun time on the water.
Our captains continuously evaluate conditions such as boat traffic, navigation, and timing throughout the tour to help ensure guests have the best possible experience. On the day of your trip, the captain determined that anchoring at a closer sandbar near Vizcaya would allow your group to maximize your time enjoying the water rather than spending more of it in transit.
That said, we understand your confusion, especially since you were expecting Nixon Sandbar. We agree that this change should have been communicated more clearly during the trip, and we appreciate you bringing it to our attention.
Thank you again for your feedback. We hope to have the opportunity to welcome you back for another experience with us.
M
Melanie_C
January 5, 2026
Captain Kalet Bayon was...
Captain Kalet Bayon was the best captain. He showed us all of the views, took us to a quaint island, and vibed out with us. We enjoyed our time with him and he was so much fun! He deserves a raise for his professionalism and as a formidable tour guide.
J
juawinerr
March 16, 2021
MY Birthday
My birthday was this past SATURDAY WE RENTED YACHT WIT THIS COMPANY IT WAS THE BEST PART OF MY BIRTHDAY WEEKEND MIGUEL SO PROFESSIONAL my cruise was originally booked for march 28,2020 but unfortunately Covid hit so I had to reschedule meguil kept in contact wot me about my deposit for an entire year so this Weekend I FINALLY GOT TO SAIL THE CAPTAIN RAPHEAL was so nice and HELPFUL he laughed he took pictures of us he even danced to the music but always being very PROFESSIONAL and Alert of our surroundings U CANT GO WRONG WIT THESE GUYS THEY ROCK I GiVE THEM A#10
M
marisah_01
March 13, 2021
good service
larry & camilo were great host & captain. the jet skis were fun!! thank you got making my birthday perfect!!
G
gabyluv2020
August 19, 2020
The best!!!
I loved it !!! the best music, the best ride, the clean boat, the music another level 😁 took us to a beautiful beach, everything super nice, a good captain always concerned about everything
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