Simply incredible! The guys are charming; they know every inch of the sea and the wonderful world of coral and fish in the area. It has been one of the best things I have done in my life.
事業者からの返答
Dear Cristina,
¡Muchísimas gracias por tus palabras tan bonitas! 🥰🌊
Nos alegra muchísimo saber que has disfrutado de la experiencia y que nuestro equipo pudo ayudarte a descubrir de cerca el maravilloso mundo de los corales y los peces de Phu Quoc. Para nosotros, es un verdadero placer compartir nuestro conocimiento y nuestra pasión por el mar con nuestros huéspedes. 🪸🐠
Saber que ha sido una de las mejores experiencias de tu vida significa muchísimo para todo el equipo de OnBird. 💙
¡Gracias por elegirnos y por compartir tu experiencia! Esperamos volver a verte pronto para vivir juntos otra aventura bajo el mar. 🌊✨
Best regards,
OnBird Phu Quoc
F
Freedom02497622095
August 18, 2026
A really wonderful experience
Although it has only been a few days since I joined Onbird,
my heart still feels like it is in Phu Quoc.
I had a truly wonderful time.
There aren't any specific areas for improvement, but if I had to mention one, I wish there were a few additional resting spots on the island where we took our final break.
For instance, I think we could rest a bit more comfortably if they provided more shade.
Thanks to the guide who led us so well throughout the tour, it was a safe and enjoyable experience.
I would love to use this tour again next time.
My rating is a plus out of 5~~
My whole family said it was an unforgettable snorkeling experience.
I am very grateful to the guide, and I am extremely satisfied because we had such a pleasant trip.
Thanks to the comfortable tour provided by Onbird Snorkeling, I gained confidence even though it was my first time snorkeling.
Thank you so much.
Go Onbird!
事業者からの返答
Dear our guest,
Thank you so much for sharing such a heartfelt review with us! 🥰
We’re truly happy to hear that you and your whole family had an unforgettable snorkeling experience with OnBird, especially that you gained confidence even though it was your first time snorkeling. It means a lot to our team to know that you felt safe, comfortable, and well taken care of throughout the trip.
It was our pleasure to have you with us, and we hope the wonderful memories of Phu Quoc stay with you for a long time. We would be delighted to welcome you and your family back for another adventure next time! 💙🌊
Best regards,
OnBird Phu Quoc
B
BrianK_C
August 11, 2026
It probably would’ve been...
It probably would’ve been a nice experience, however, we ended up having to cancel because there were weather concerns.
The trip was booked a day before, but there were many changes to time, possible adverse weather conditions, how many people in the group, etc, up until the time for the adventure. It took 30 or so minutes to get to the next pick up spot, and then another 30 months minutes to get to the boat. Then came the adverse weather possibilities, so one hour and a half and we were in the van sweating.
However, the crew were nice and kind. It wasn’t their fault, a ride back to our villa and payment was refunded. But precious time were wasted, especially on a short trip.
My advice, make sure of the weather conditions before booking,
事業者からの返答
Dear Brian,
First of all, we sincerely apologize for the inconvenience and frustration you experienced during your trip.
We would also like to provide some context regarding the changes that took place that day. During this period, there have been a number of changes and additional requirements from the local port authorities regarding boat operations. As an operator, we are required to strictly follow these regulations to ensure that every departure complies with the applicable safety requirements. This meant that, depending on the boat and the conditions at the time, we sometimes had to adjust the number of guests and make operational changes at very short notice.
We also sincerely apologize for the additional procedures and waiting time at the port. This was an unexpected situation that was beyond our control and unfortunately resulted in a later departure than originally planned. We fully understand that, especially when you are on a short trip, spending this much time waiting can be frustrating and means valuable vacation time is lost.
That said, we would like to clarify that the sea conditions at that particular time were still considered safe for departure, and the other guests who proceeded with the tour were able to complete their experience.
We are very sorry that you ultimately had to cancel your trip, and we appreciate your understanding that the circumstances were related to the operational requirements at the port rather than the crew's willingness or service. As you mentioned, our crew were happy to assist you, arrange your transportation back to your villa, and ensure that your payment was fully refunded.
We were therefore also quite disappointed to receive a 1-star review, particularly as your booking was fully refunded. We completely respect your personal experience and feedback, but we are concerned that the review may affect other guests' decisions and our reputation, especially when some of the circumstances described were caused by temporary port regulations and procedures rather than the actual tour experience.
Once again, we hope you understand this matter and if there's any chance when you're back, we'll accompany with you in the better conditions.
Best regards,
OnBird Phu Quoc
G
G1099YWalinas
July 4, 2026
Great snorkeling experience
I went snorkeling with OnBird today (a friend said they are the best provider of such experience on Phu Quoc) - what a wonderful team, I had a great time. Everything is top notch, very professional. To point out details - clear communication, I was sent lists of what to pack, weather forecasts, lots of useful tips in advance. Pick up from the hotel - on time, good vehicle. English speaking guides (we were divided into groups where 1 guide took care of just 3 guests, great for beginner swimmers as they are constantly monitored and helped). BEST mask I ever snorkeled in (I’ll buy one as soon as I’m back home). I was explained what sunscreen not to use to protect the coral, and part of the payment you make goes towards restoring the ecosystem. Trip ended up with a BBQ on a beach prepared by the team.
Just awesome, 5 stars, highly recommend, will go again myself next time I’m on the island.
PS: it was raining a bit - wasn’t as issue at all, just as gorgeous.
事業者からの返答
Dear Alina,
Thank you so much for taking the time to share such a detailed review of your experience with OnBird.
We are truly grateful that you chose to join us and honored that a recommendation from your friend led you to our team. It means a lot to hear that every part of the journey—from the pre-trip communication and hotel pickup to the snorkeling experience, environmental education, and beach BBQ—contributed to a memorable day on the water.
We're especially happy that you noticed the small details we care deeply about: keeping our groups small, ensuring beginner swimmers feel comfortable and safe, providing high-quality equipment, and sharing ways travelers can help protect Phu Quoc's coral reefs. Your recognition of these efforts is incredibly encouraging for our entire team
Thank you again for your kind words and recommendation. We would be delighted to welcome you back the next time you visit Phu Quoc. Until then, we wish you many more wonderful adventures—and hopefully you'll find that mask waiting for you when you get home!
Warm regards,
The OnBird Team
5
590miriamy
June 27, 2026
This trip is the highlight of our stay in Phu Quoc
I've been to many snorkeling and island hopping tours in other parts of the world and this trip with the OnBird team is one of the most enjoyable tours.
The port to hop on to the speedboat was only 15 min away from Sunset town so only a 30 min car ride from where we stayed which was nice. The speedboat ride was again not too long so no one experienced sea sickness. The team was very professional and fluent in English to explain the gear and coral species.
The coral and fish view was just spectacular! One of the clearest waters we had encountered and the coral was so close to you!!!
We will definitely come back to this tour with OnBird when we return to Phu Quoc! Highly recommended.
事業者からの返答
Dear Miriam,
Thank you so much for your wonderful review!
We’re truly delighted to hear that, among your many snorkeling experiences around the world, OnBird became one of your most enjoyable tours. It means a lot to us!
We’re glad you appreciated the convenient logistics, our team’s guidance, and, most importantly, the beautiful coral reefs and clear water. Hearing that you enjoyed the underwater world of Phu Quoc is the greatest reward for our team.
Thank you for your recommendation, and we’ll be excited to welcome you back for another snorkeling adventure when you return to Phu Quoc! 🌊🐠
Best regards,
OnBird Phu Quoc Team
S
Sunler
June 25, 2026
Best Snorkeling Trip in South East Asia
Totally agree with past reviews that this is the best snorkeling trip in South East Asia. The whole experience is perfect, from enquries to booking to pick up, details on what to expect and prepare, pick up, introdictions and explanations on safety, use of equipment, info on corals a d fishes and care for the environment. Special shout out to Colin who took of the less proficient swimmer which makes me feel safe to join the group despite the rain storm
事業者からの返答
Dear Linda,
Thank you so much for your wonderful review!
We’re truly honored to hear that you consider this one of the best snorkeling experience. It means so much to our team that you appreciated every part of the journey—from the communication before the tour to the safety briefing, marine education, and our commitment to protecting the reef.
A special thank you for mentioning Colin! He’ll be delighted to know that his support helped you feel safe and confident, even in the rainy conditions. Ensuring every guest feels comfortable in the water is one of our top priorities.
Thank you again for your kind words, and we hope to welcome you back for another unforgettable snorkeling adventure in Phu Quoc! 🌊🐠
Best regards,
OnBird Phu Quoc Team
N
NorthStar59649793731
June 24, 2026
Snorkeling Onbird phu quoc
We had an amazing snorkeling experience today, and it was truly one of the highlights of our trip. My wife and kids had a fantastic time, creating memories that we will cherish for years to come.
A special thank you to Marcus and David for their outstanding service. They were constantly looking out for my children, ensuring their safety while patiently sharing interesting knowledge about the marine life. Their professionalism, kindness, and attention to detail made the experience even more enjoyable.
I would also like to extend my appreciation to the boatman who went above and beyond in assisting my younger child throughout the trip. His care and patience were greatly appreciated.
The entire team delivered exceptional service with genuine warmth and great manners. This was truly a priceless experience, and I highly recommend them to anyone looking for a safe, enjoyable, and memorable snorkeling adventure. Thank you for making our family day so special!
事業者からの返答
Dear Our Guest,
Thank you so much for your wonderful and heartfelt review!
We’re truly delighted to hear that your snorkeling trip became one of the highlights of your family’s vacation. Knowing that your wife and children created such special memories with us means the world to our team.
Marcus and David will be thrilled to hear your kind words, and we’ll also be sure to share your appreciation with our boatman, who will be happy to know his care and patience made a difference for your younger child.
Thank you for recognizing our team’s dedication to safety, hospitality, and sharing the beauty of Phu Quoc’s underwater world. Your recommendation means so much to us, and we hope to welcome your family back for another unforgettable adventure! 🌊🐠❤️
Best regards,
OnBird Phu Quoc Team
2
230jatins
June 23, 2026
Best experience
It was the best experience ever, the guides were amazing, the whole itinerary was perfect. Everything was very well planned. The guides were really experienced and fun to do this whole activity with. As a first timer , the whole experience felt very safe as well as very fun!!!
事業者からの返答
Dear Jatin,
Thank you so much for your amazing review!
We’re absolutely delighted to hear that you had such a wonderful experience and that everything—from the itinerary to the guidance from our team—helped make the day memorable.
It’s especially rewarding to know that as a first-time snorkeler, you felt both safe and confident while still having lots of fun. That’s exactly the experience we strive to create for our guests.
Thank you again for your kind words, and we hope to welcome you back for another adventure soon! 🌊🐠
Best regards,
OnBird Phu Quoc Team
C
chelsea_s
June 13, 2026
the best!!!!!!!!!!!!!!!!!
if i could give them a 100 stars, i would. truly such a good experience. kai (1 and 2 lol) and colin were superb guides and made the trip memorable.
bringing us to the first beach to practice with the gear was really helpful because it helps you remain calm when you go into the deeper water. snorkel spots truly had nobody else but us and the corals were gorgeous!!!!!!
pickup and drop off were so easy as well. super fuss free! can’t recommend them enough PLEASEEEEEEEE book with them if you go to phu quoc!!!!!!!!!
事業者からの返答
Dear Chelsea,
Thank you so much for this amazing review! 🌟
We're absolutely thrilled to hear that you had such a memorable experience with us. Kai 1, Kai 2, and Colin will be delighted to know they helped make your trip so special!
We're glad that the practice session in shallow water helped you feel comfortable and confident before heading to the reefs. Creating a safe and enjoyable experience for all guests is always one of our top priorities.
It’s also wonderful to hear that you enjoyed the quiet snorkeling spots, beautiful coral reefs, and the seamless pick-up and drop-off service.
Thank you for your enthusiastic recommendation—it truly means the world to our team! We hope to welcome you back to Phu Quoc for another unforgettable adventure someday. 🌊🐠💙
Best regards,
OnBird Phu Quoc Team
G
Greg0A
June 10, 2026
Environmental conscious small group provider
This a rare find. They have very personal service and a small group focus. The guides are very knowledgeable and guide you to the best snorkeling sites . They are also the only local company involved in reef restoration. Highly recommended.We had a great experience
事業者からの返答
Dear Greg,
Thank you so much for your wonderful review!
We’re truly delighted to hear that you enjoyed our small-group approach and personalized service. It means a lot to know that our guides helped make your snorkeling experience memorable and that you appreciated our efforts in reef conservation and restoration.
Thank you for your recommendation and support. We hope to welcome you back for another great experience in the future! 🌊🐠
Best regards,
OnBird Phu Quoc Team
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