We had the best time in Bali, thanks to our tour guide Agus! Very personable, knowledgeable about the area and accommodating!! So beautiful… from the beaches, cliffs, temples and surrounding areas! The food is amazing, and again, many thanks to our guide knowing the best places to go! This company and the people have never givin us a bad time, trust them and their service! Will definitely use again!
事業者からの返答
Thank you so much for your kind words! We're thrilled to hear you had such a wonderful time in Bali and enjoyed your experience with Agus. We pride ourselves on providing knowledgeable and personable service, and it's fantastic to know we met your expectations. We can't wait to host you again for more unforgettable adventures. Safe travels and see you soon!
Warm regards,
Putu
M
monnybeats
June 13, 2025 · via Tripadvisor
The BEST driver/tour guide in Bali
Need a driver? Look no further. Putu is your man. He is an absolute gentleman. Not only is he a good driver, but a fantastic tour guide. He will always point something out and explain what it is, or give you some background information on things and places. We discovered so much more of Bali thanks to Putu.
Ask Putu for his recommendations rather than relying on TikTok or the internet.
If you haven’t booked any accommodation, then Putu will tell you what areas you can stay in.
Put your trust in the locals.
PS. DON'T stay in Changuu
ya filthy animals
Thank you, Putu, for everything. You made our holiday one to remember xxx
事業者からの返答
Thank you so much for your kind words! I'm truly grateful you took the time to share your experience. It was a pleasure showing you around Bali, and I'm so happy to hear you enjoyed the journey and discovered more of the island through our time together.
It means a lot that you trusted me with your holiday—whether it was sharing local stories, suggesting places to stay, or steering you away from Changuu 😉. I'm thrilled I could help make your trip memorable.
Wishing you all the best, and I hope to welcome you back to Bali again someday. Until then—safe travels and take care!
Warm regards,
Putu
M
Megan_R
April 26, 2025 · via Viator
No wifi, bugs on board and car accident
Whilst our driver did take us to the rice terraces and back, we were disappointed with the service. Our driver spoke limited English which meant a lot of our questions couldn't be answered. Second, the WIFI that was advertised didn't exist which meant we weren't able to stay in communication with other members of our group. When we asked about the wife, our driver just laughed. Another note, we had an ant/spider nest in the car which meant we had bugs on us when travelling. The final most concerning situation was we were involved in a minor accident with a moped. We witnessed our driver trying to get a tourist to pay money for damage that was already on the car and not caused by the accident. We were stuck in the car waiting with no apology and no offer for any money back. We messaged the provider asking for guidance on this, and we have not heard back. I am normally very positive about these experiences, however, this one didn't match up. I am very disappointed that the company are not responding the the matter.
事業者からの返答
Dear Megan,
Thank you for taking the time to share your thoughts about your recent experience. We genuinely apologize for the series of issues you encountered during your trip, as this does not reflect the standard of service we aim to provide.
We understand how important effective communication is, especially when you're looking to ask questions and learn more about your surroundings. We will address your concerns regarding the driver's English proficiency to ensure that future travelers have better communication.
Regarding the advertised Wi-Fi, we sincerely apologize for the confusion. We take your feedback seriously and will investigate this matter to prevent future misunderstandings.
We are also sorry to hear about the cleanliness of the vehicle and the unfortunate incident involving the moped. This is certainly not the experience we want our passengers to have, and we are looking into this matter to ensure our drivers handle situations with professionalism and care.
It’s concerning to hear that you haven’t received a timely response to your inquiry. We strive to prioritize customer communication, and I will ensure that your message is escalated to our support team for immediate attention.
Thank you for your feedback, as it helps us to improve. We hope for the opportunity to regain your trust in the future.
Best regards,
Putu
A
Alenka_S
July 23, 2024 · via Viator
Such a wonderful day
It was an absolutely fantastic day. Together we made a great itinerary. Our driver Wayan was the best we could wish to! He was very informative, he knew all the best places and he was sooo nice…
If we would stay some more days we would surely book him for all days.
Recommend!!!
事業者からの返答
Hi Alenka_s,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Adi takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure! Best regards, Putu
J
Jirah A
November 7, 2023 · via Tripadvisor
Exceeded my expectations!
We had such an amazing experience with Adi who’s very knowledgeable, friendly, reliable, kind and a navigation expert - he knows the shortcuts cutting our time short on the road so that we can have more quality time at our destinations and enjoy ourselves!
Thank you so much Adi for your time and guidance today! We are beyond grateful for the patience and kindness that you have offered us today.
Those who end up having Adi as their driver/tour guide, consider yourself lucky!
事業者からの返答
Dear Jirah,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Adi takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu
P
Philipe P
October 4, 2023 · via Tripadvisor
Amazing trip with Muliyadi
Muliyadi I have a simple word (AMANZING) this guy is totally amazing, A very charismatic person, witty, patient, funny, my family's trip was peaceful, a trustworthy driver. He brought us safely to our home. I highly recommend Muliyadi.
事業者からの返答
Dear Philipe,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Putu takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu
N
natl459
August 6, 2023 · via Tripadvisor
Fantastic local experience
Wonderful authentic experiences with a kind and humorus driver:) Definitely worth trying and strongly recommend it!
事業者からの返答
Dear Natl,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Putu takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu
C
chriscD768LG
August 5, 2023 · via Tripadvisor
Best bali experience
Our guide was awesome! Had an issue due to local closures and he gave us an alternate plan and had an incredible time. Took pictures of us and gave us tips and made sure we had a good time. Highly recommend.
事業者からの返答
Dear Chris,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Putu takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu
V
V9583BGsamantham
July 16, 2023 · via Tripadvisor
A great experience and tour!
We had an amazing tour and experience with Adi. He was very helpful and recommended places for us to visit in Ubud. Adi was also very friendly and knowledgeable as he showed us around the city, answered all our questions and took photos of us at the locations. A tour and experience that I highly recommend to those wanting to explore Bali!
事業者からの返答
Dear Samantha,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Adi takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu
K
koullam360
July 16, 2023 · via Tripadvisor
Fantastic experience!!
Me and my family had a great day at Ubud. Our driver Adi was amazing, he drove us safely to our destination and was so kind and helpful . He recommended some sights to visit on our way home which were amazing. Would call him again when I'm in Bali 🙏👍❤
事業者からの返答
Dear Koulla,
Thank you so much for choosing our company for your recent trip to Bali, and for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a fantastic experience with us! At our company, we strive to provide our guests with the highest level of service and a memorable experience. We are dedicated to making sure that our guests have an enjoyable and hassle-free trip, and we are delighted that we were able to meet your expectations. Adi takes great pride in providing exceptional service, from the moment you first make contact with us until the end of your tour. We work hard to ensure that our guests have an authentic and immersive experience of Bali, with knowledgeable guides, comfortable transportation, and carefully planned itineraries. Once again, thank you for choosing our Bali tour company and for leaving such a wonderful review. We look forward to welcoming you back to Bali soon for another amazing adventure!
Best regards,
Putu