Ruined our day. Driver didn't turn up despite us paying £450 for a private trip well in advance. Customer Service was useless and we wasted time trying to find someone to talk to, plus no one responded on the Chat. When we did finally get someone on the phone the only alternative was a tasting tour or refund. No one wanted to help us try and fulfil our trip, we suggested a taxi to the bunker and forfeit walk and castle. No. Our driver had been put on another tour and there was no one available. The lack of empathy and the fact that they had ruined our day was severely lacking. To be fair, the refund was issued within days but I would not recommend this company and if this still doesn't put you off make sure you have a named driver with their telephone number and follow up day before. The last insult is now asking for feedback so yet again due to their lack of communication they don't even know we never went!
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Q9002DYrebeccas
April 14, 2025 · via Tripadvisor
Great trip- highly recommend
Tomass was a great guide- really friendly, helpful, and told us lots about the places we visited and Latvia more generally.
Sigulda and Turaida Castle were beautiful places to visit, and the Soviet bunker was incredibly interesting. As we were slightly ahead of schedule for our bunker tour, Tomass even went out of his way to show us another place on route.
The day was really fun and varied, and we managed to fit a lot in the itinerary without the day feeling rushed. I'd highly recommend the trip.
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James_G
October 21, 2024 · via Viator
Great day excursion
Had a great day out with Paul, showed us the beautiful Latvian countryside, the Devils cave, Turaida Castle and the highlight for me was the secret nuclear bunker.
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tseada
July 13, 2024 · via Viator
Tailor-made enjoyable tour
The castle is beautiful and the bunker is very interesting. The tour is tailor-made to suit our needs and wishes, and the tour guide is very nice. He also introduced an awesome restaurant and helped us in reservation. Very good service!
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Katherine_P
May 20, 2024 · via Viator
Ideal bit of Latvia
I booked this tour to get a taste of Latvia outside of Riga since I was only here for a few days. I was picked up on time in a clean and safe vehicle. The guide (Paul) was knowledgeable and happy to talk about any topic. I loved getting to see a bit of nature in the national park, some medieval history at the castle, and some Soviet history in the bunker. It was a good way to see a bunch of places with minimal time in the car. It is definitely worth booking this day trip with Allure!
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WingLum_T
November 7, 2023 · via Viator
A wonderful trip :)
Everything in this trip is wonderful. We had discovered the caves and the bunker. The tour to the bunker is also a must. It is so excited that the guide in the bunker shows the stories in the soviet times. It helps me know more about the country and the life they had had. I hope to go to Sigulda again.
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Daniel_O
September 7, 2023 · via Viator
Incredible Experience of Latvia’s Nature and History
The full day tour to Gauja, Turaida Castle, and the Soviet Bunker was incredible. We got to see beautiful nature at the park, a step back into medieval times at the Turaida castle, and, my favorite part of the tour, the unique and eery experience of walking through a near perfectly preserved (and huge) soviet bunker. It felt like going back behind the iron curtain. So many rooms and such a unique experience! Pauls, my guide, was outstnading; he was delightful, punctual, organized, and jubilant from start to finish. I’ve done dozens of tours through Viator, and this one was top shelf. Highly recommend.
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Steffano L
August 19, 2023 · via Tripadvisor
Must escape from Riga city
We had absolutely stunning day with Paul, well planned And organised tour, can’t really wish for more!
We had interesting and informative bunker tour together with other English speaking people inside the bunker we had a lunch( but that’s only available during the weekend ) . Also Paul told everything we wanted to know about Lettonia.
We really appreciated that car was new and comfortable.
Thank you AllureTours :)))
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