Not worth the cost
Pros:
Appreciated the driver waiting a little bit longer at Pompeii for us to get done.
Con’s:
Driver’s appearance was unprofessional; used his vape pen in the vehicle once while we were in the car. Drove very impatiently and was stop & go. For nearly $700, it would have been nice to at least be offered a bottle of water and include the tours at no additional cost.
事業者からの返答
We appreciate the feedback on your experience. However, regarding the amount you paid for the service, there was total transparency in the cost, inclusions and exclusions. If the cost was not acceptable, you could have found an alternative.
We were courteous enough to advise you about the advance purchase of Vesuvius tickets which isn’t common knowledge. The driver waited as your group was late coming out of Pompeii. There are more pro’s we think.
Again, the description states all of the exclusions and costs.
Great stops along the way
Went on this trip during our honeymoon. Ended up stopping at a winery near Mt. Vesuvius instead of actually climbing the mountain as planned because we weren’t informed to buy tickets weeks in advance and they were sold out. If you plan on climbing Vesuvius be sure to get your ticket before booking this experience. Wine tasting was good, and Pompei ruin stop was also good. Our driver and guide did a great job giving us history.
事業者からの返答
Thank you for your 4 star review. You were informed immediately after you reserved the tour about purchasing Vesuvius tickets in advance. This is a courtesy message which we send out even though we are not responsible for buying the tickets (which are stated as not included) in order to ensure that situations like this do not happen to others.
Excellent!
Friendly knowledgeable driver. Made stops as needed and got us to our hotel in Sorrento without a problem!
事業者からの返答
Thank you for taking the time out of your day to post your comment, I'm glad to know that you had a great time with us! Our goal is to provide excellent services for our clients, it is rewarding to see our efforts recognized in your review. Hope to see you back soon!
Ciao Carmine
