Wow what a fantastic day full of sights and experiences, exactly as we planned. The driver was very professional and helpfull and gave wonderfull suggestions to make our day even more memorable! Worth every cent!
事業者からの返答
Thank you very much for your wonderful feedback!
We are delighted to hear that you had such a fantastic day and enjoyed all the sights and experiences, just as you had planned. It is also lovely to know that your driver was professional, helpful, and contributed to making your day even more memorable with his suggestions.
Your kind words are greatly appreciated and will certainly be shared with our team and the driver.
We hope to have the pleasure of welcoming you back to Mauritius for another memorable experience in the future!
Warm regards,
The Mautourco Team
T
TVRtrevof
August 14, 2026 · via Tripadvisor
Great tour of Port Louis and Pamplemousses Gardens
Javid was an excellent guide and driver, giving us an interesting and informative day out. His knowledge of the flora and fauna of Pamplemousses Gardens was unexpected and incredibly interesting. Javid organised our day-we just told him what we wanted to do and did it in the best way. One of the best holiday trips we have ever had and a pleasure to meet such an experienced pleasant man.
事業者からの返答
Dear Guest ,
What incredible feedback—thank you!
We are delighted that Javid made your excursion so memorable.
Hearing that this was one of your best holiday trips is the highest compliment we could receive.
We’ll gladly share your glowing words with Javid.
Wishing you all the best, and we hope to welcome you again soon
Take Care
Best Regards
Mautourco Team
B
Blackheath81
August 7, 2026 · via Tripadvisor
Fantastic day - exceeded expectations
We had a wonderful day. It was so much more than having a private car. Dinesh was incredibly knowledgeable and told us the history of Mauritius. He also helped us tailor the day to suit us. With three girls - 13, 10, 7 this was incredibly helpful. We went to Chamarel and saw the seven coloured earth and waterfall, Vanilla animal sanctuary where we fed the giant tortoises, we also did some gorgeous view points, black river gorge and the volcano. A really memorable day.
事業者からの返答
Thank you so much for sharing your wonderful feedback!
We are delighted to hear that you and your family had such a memorable day with Mautourco exploring Mauritius. It is lovely to know that Dinesh’s knowledge, flexibility, and recommendations helped make the experience special for you and your three girls.
We are also pleased that you enjoyed the highlights of the South-West, from Chamarel and the Seven Coloured Earth to the Vanilla Animal Sanctuary, Black River Gorges, the viewpoints, and the volcano.
We will certainly share your kind words with Dinesh, as we are sure he will be delighted to know that he contributed to making your day so enjoyable.
Thank you once again for choosing Mautourco, and we hope to welcome you and your family back to Mauritius in the future!
M
Maren K
May 17, 2026 · via Tripadvisor
Beautiful day trip to explore Mauritius!
Our driver Gaetan Laval Nagain made sure we had a wonderful day and showed us so many beautiful places in Mauritius. He was very friendly and polite. We learned a lot about the history of the country and had so much fun. Thank you so much Gaetan for driving us around! 🙏🏻😊
事業者からの返答
Thank you very much for your kind feedback. We are truly delighted to hear that you had such a wonderful day discovering the beauty of Mauritius with Gaetan Laval Nagain.
Your compliments regarding his friendliness, professionalism, and knowledge of the island will certainly mean a lot to him. We will make sure to share your lovely message with Gaetan and the team.
It was a pleasure being part of your experience in Mauritius, and we hope to welcome you again in the future.
Warm regards,
Mautourco Customer Care team
7
763aubink
May 13, 2026 · via Tripadvisor
A great day with Raggoo as an excellent guide.
We just took a tour of the southern part of the island with Raggoo as an excellent guide!!
We had a wonderful day. He passionately told us the history of Mauritius, introduced us to local crafts, the different cultures, and more specifically his own with a visit to Grand Bassin.
In short, a day we will not forget.
Thank you, Raggoo, for your kindness.
事業者からの返答
Nous vous remercions d’avoir pris le temps de partager votre retour.
Nous sommes ravis que vous ayez passé une journée inoubliable avec Ragoo.
Au plaisir de vous revoir pour d’autres découvertes avec Mautourco .
Cordialement
L ’Équipe du Service Clientèle de Mautourco
T
trondd936
March 11, 2026 · via Tripadvisor
Great way to explore Mauritius!
We have done two private day trips exploring Mauritius, and both drivers were very knowledgeable, polite, and friendly. Great to hear about the history of the island, the nature, and daily life. Highly recommended!
事業者からの返答
Thank you very much for your kind feedback.
We are delighted to hear that you enjoyed your private day trips exploring Mauritius and that our drivers contributed to making your experience pleasant and informative. It is always a pleasure for our team to share the island’s history, nature, and local life with our guests.
Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you again on your next visit to Mauritius.
Kind regards,
Diane
G
georgesmarieq
February 16, 2026 · via Tripadvisor
TOUR OPERATOR FULL OF PETIES
HUGE DISAPPOINTMENT, we settled a taxi for 5 hours for a transfer from hotel to hotel, we were allowed to stop only at one place all for 6,700 rupees; more unfriendly welcome; we felt we were fooled since we enjoyed the transport only 3 hours; we gave our feeling and in reaction they shifted us an hour for the transfer to the airport on the last day, making us arrive 1h30 before the time of the flight, whereas the delay is 3 hours. A lot of pettiness at this tour operator that I obviously advise against.
事業者からの返答
Chers Monsieur,
Nous vous remercions d’avoir pris le temps de partager votre retour avec nous et sommes sincèrement désolés d’apprendre que cette sortie n’a pas pleinement répondu à vos attentes.
Après vérification auprès de nos équipes et analyse des données GPS de notre véhicule, nous comprenons que vous aviez réservé une voiture avec chauffeur pour une durée de 5 heures. L’heure de prise en charge communiquée par notre représentant était 13h00. Notre chauffeur est arrivé à l’hôtel à 12h57 et est resté sur place jusqu’à 13h40.
Selon les informations recueillies, vous êtes arrivés à Bois Chéri vers 15h02 et avez quitté les lieux à 15h50, avant de regagner l’hôtel Shandrani à 16h30. À votre arrivée, il semblerait que seule la dégustation de thé ait pu être effectuée, la visite de l’usine étant déjà fermée dans l’après-midi.
Après cette visite, notre chauffeur nous informe vous avoir proposé de découvrir d’autres endroits dans les environs, notamment dans le Sud-Est ou à Mahébourg, ainsi que de faire un arrêt au Plaisance Mall ou au Beau Vallon Mall. Ces suggestions n’ayant pas été retenues, il vous a ensuite reconduits à votre hôtel.
Nous comprenons néanmoins que cette expérience n’ait pas été aussi agréable que vous l’espériez et en sommes sincèrement désolés.
Par ailleurs, sauf erreur de notre part, votre vol de départ était prévu à 18h20, avec une prise en charge organisée à 15h20. Les passagers sont généralement invités à se présenter entre deux et trois heures avant l’heure de départ afin d’effectuer les formalités d’enregistrement et de sécurité dans les meilleures conditions.
Nous vous remercions encore pour votre retour, qui nous permet de rester attentifs à la qualité des services fournis à nos clients.
Nous restons bien entendu à votre entière disposition pour toute information complémentaire.
Cordialement,
Le Service Clientele
A
adamnD8942EF
November 4, 2025 · via Tripadvisor
Ragoo was the star of our trip!!!
We went on a few excursions with Maurtourco in Mauritius. We had an excellent driver and guide, Ragoo. He ensured the trips were tailored to what we wanted to do, his knowledge and enthusiasm was exceptional and he really made the trips memorable for us.
事業者からの返答
Dear Guest,
Thank you so much for taking the time to share your wonderful feedback! We’re absolutely delighted to hear that you enjoyed your excursions with Mautourco and that Raggoo helped make your experience so memorable.
Your kind words about his knowledge, enthusiasm, and personal attention mean a lot to us. We’ll be sure to share your compliments with him — it will surely make his day!
We truly appreciate you choosing Mautourco during your stay in Mauritius and hope to welcome you again for more unforgettable experiences.
Warm regards,
The Mautourco Team
G
gerardhO4489XE
September 21, 2025 · via Tripadvisor
To do absolutely
Very nice day with a driver at the top on the very good advice of Avila ( MONTOURCO representative at the hotel ) 149 € for 3 people ( couple and a friend ) for an individual taxi ++++++
事業者からの返答
Merci pour votre retour ✨
Ravie que la journée, les conseils d’Avila et votre chauffeur aient été au top.
Au plaisir de vous revoir bientôt .
Cordialement
Wilma
R
raffaele c
September 13, 2025 · via Tripadvisor
Beautiful experience
we were lucky enough to have been accompanied on the tour “unfading tradition” by Sebastian: very nice, super available to answer any question and able to make us appreciate this wonderful island even more.
事業者からの返答
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the “Unfading Tradition” tour and that Sebastian contributed to making your experience even more memorable. We will be sure to share your compliments with him.
We look forward to welcoming you back soon for more discoveries of our beautiful island.
Regards,
Diane
