I’ve used Tangol many times while traveling through Latin America, and although experiences can be hit‑or‑miss, they’re more often hits than misses. In Puerto Varas, I booked several tours with them and all were excellent — well‑organized, small groups, and knowledgeable guides who spoke English. Communication was clear, pick‑ups were punctual, and the operator was very helpful and easy to deal with. Overall, I’d recommend them.
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Tasneem_A
August 24, 2026
Very good. Covers a lot.
I did the Full Day Castro & Dalcahue Chiloé Island tour. It’s a very long day and you cover a lot, but it’s peaceful, with beautiful views and plenty to see. You do spend a significant amount of time driving, though the scenery makes it enjoyable. Communication from the tour operator was very good—they confirm the details the day before and let you know exactly what time you’ll be collected. The driver, who was also the guide, was very nice and friendly. I enjoyed the tour, but there were two small negatives. The lunch stop doesn’t need to be a full hour, especially as you’re taken to a specific restaurant. Tours always do this. Lunch isn’t included in the tour cost. I opted not to have it. I think that hour would have been better spent giving the group time in Dalcahue, where we stopped after lunch. There were several local options there, plus time to explore the small town. It would have felt more authentic, and you could choose where you wanted to eat rather than being taken to a tourist trap. I was also disappointed that two of the main UNESCO‑accredited churches were closed. The tour could be better planned so the group arrives when they’re open, as these are one of the highlights of the day. Otherwise, I would recommend it.
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Antonio_A
August 13, 2026
Just reasonable tour - the...
Tour just reasonable - the island Chiloé doesn't look especially interesting, especially in confrontation with the lake region
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I2959AYrodrigoc
March 14, 2026
Good guide good food
Our guide, Nelly, did a very professional and pleasant job. Excellent treatment and willingness to inform well and make an important one feel good in the group.
Delicious and hearty food
事業者からの返答
¡Muchas gracias por su comentario!
Nos alegra saber que disfrutó de la experiencia y que Nelly hizo que el recorrido fuera tan especial con su profesionalismo, dedicación y cercanía.
También nos complace que haya disfrutado de la comida. Esperamos tener el placer de acompañarlo nuevamente en una próxima aventura.
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Mark_S
February 23, 2026
Great day on the island
Great day but a very long one. You get an excellent overview of the island and our guide was fantastic.
事業者からの返答
Thank you for your kind review!
We're delighted to hear that you enjoyed the tour and felt it provided a great overview of the island. We're also pleased that your guide helped make the experience memorable. We appreciate your feedback and hope to welcome you again on another adventure in Chile!
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525sabinej
October 21, 2025
Just nice.
A very good overview of land and people, Chiloe and nature. A cautious bus driver and an enthusiastic guide whose English was sometimes difficult to understand.
事業者からの返答
Thank you for your feedback!
We're glad to hear that you enjoyed learning about Chiloé, its people, and its beautiful natural surroundings. We're also pleased that you felt comfortable with the driver's careful service. We appreciate your comments regarding the guide's English and will take them into consideration as we continue working to improve our guests' experience. We hope to welcome you again in the future!
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Ricardo_S
September 21, 2025
Tour and guide Mauritius excellent, Viator pessimo
It is a very beautiful tour, with beautiful landscapes the guide Mauricio was excellent. I loved to know the UNESCO heritage wooden churches.
Only I do not give maximum score because I felt deceived by Viator. They told me the value of 2 people to ensure the tour and when I did the tour there were more people.... When I reported I was given an indication for me to contact the operator! After that I was refunded in only 1/3 and not in 1/2 of what I had paid
事業者からの返答
Thank you for your review!
We're delighted to hear that you enjoyed the beautiful landscapes, the UNESCO wooden churches, and that Mauricio made your experience even more special. We also appreciate your feedback regarding the booking and refund process. While reservation management is handled through the booking platform, we're glad the situation was at least partially resolved. We hope to welcome you again on another adventure in Chile!
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Carlos_S
August 3, 2025
Island has its charms....
Island has its charms.
But there is a long time of displacement, exploring little attractions (surface)
事業者からの返答
Thank you for your feedback.
We're glad you enjoyed the island's unique charm. We understand that the travel time may feel long, and we appreciate your comments regarding the pace of the tour.
Thank you for joining us, and we hope to welcome you again in the future!
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Robert v
April 10, 2025
A lot of travelling for not much reward
This trip involves 8hrs in a bus for only 2hrs of sight seeing (couple of short visits) and a lunch (extra cost).
The towns visited didn’t have much to offer part from the boat trip to see houses on stilts at Castro (extra cost not included in trip cost).
The roads were busy and Chiloe island road has been badly damaged by trucks so not nice drive.
Only positive is guide was good and had good interaction with the guests.
事業者からの返答
Thank you for sharing your experience on our Chiloé Island tour. We greatly value your comments, as they help us to better understand the expectations of our travelers.
We sincerely regret that the perceived bus travel time did not match the time spent sightseeing according to your expectations. We design our tours to provide an overview of the region, including transfers between different points of interest which can sometimes involve longer journeys due to geographical distances and road conditions on the island.
We note your observation about the attractiveness of the towns visited. The beauty of Chiloé lies in its cultural uniqueness, traditional architecture and natural landscapes, aspects that we try to highlight in our tour. We understand that preferences may vary and that perhaps the towns visited did not offer what you expected to find.
Regarding the boat excursion in Castro, it is indeed offered as an optional activity at an additional cost, which is specified in our tour description. We seek to offer flexibility to our passengers so that they can choose the activities that interest them most.
We are sorry to hear of your experience with road conditions and traffic, factors beyond our direct control but which we understand can affect the comfort of the trip.
We are very happy to hear that the guide was up to standard and that his interaction with the guests was positive. We strive to have professional and enthusiastic guides to enrich our travelers' experience.
We thank you again for your constructive feedback. We will take it into account to review and optimize our future tours on Chiloé Island, seeking a better balance between transfer times and destination exploration.
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Explore18194660036
March 31, 2025
Very beautiful seaside town. to recommend your visit.
Very beautiful and picturesque localiad, very good offer of restaurants and hotels. Coast to the lake as if for hiking. The whole commercial part is very well presented.Ideal complement the whole visit to the waterfall with a very beautiful road in landscapes overlooking the Osorno volcano
事業者からの返答
¡Muchas gracias por su comentario!
Nos alegra saber que disfrutó de los hermosos paisajes, la costanera, la oferta gastronómica y las impresionantes vistas al Volcán Osorno.
Esperamos tener el placer de recibirle nuevamente en una próxima aventura.
Puerto Varasの類似ツアーを比較
最安値: Osorno Volcano and Petrohué Waterfalls — $46
最高評価: Rafting rio Petrohue — 4.9 (374 件のレビュー)
最短: Tour Guiado en Kayak por Rio Maullin / Medío dia en Pto. Varas — 4 時間