Showed up 2 hours late. Did not pick us up at hotel..had to walk to a bus. Missed the last 2 stops (Couldn't get in to Chinchero and totally missed Moray salt mines) due to being late. The tour guide was great. No communication prior to pickup day...very disorganized. They were concerned at the end of the trip and offered to help us in some way, but this was our last day so it was of no use. Once in a lifetime trip ruined.
hello dear Jeffrey, we are very sorry about this, we are sure we will keep working to provide a better experience in the future, these mistakes help us to keep strengthening our weaknesses and turn them into our opportunities and strengths.











