Don't book this trip unless you are prepared to spend hours on a coach picking up at other hotels! We were based in Side and were picked up at 7.15am, we then travelled to the centre of Antalya where we waited for a transfer coach. We then spent another 2 hours picking up other guests. Once everyone was on board it was clear that the majority of the guests were not English and their guide spent the rest of the journey to Phaselis talking very loudly on the microphone and our poor guide couldn't get a word in edgeways. Once at Phaselis, which is lovely, our guide was finally able to find his voice and explained in great detail all about the site. We then travelled to the cable car on our ride up to the top and lunch. If you are claustrophobic this is not for you as they cram as many people in as possible. Lunch was pre-ordered for us and was passable. The journey down in the cable car was again pretty crammed. Luckily, after complaining to our guide, he was able to arrange a transfer straight back to Side without us having to make all the hotel stops. We were very grateful to him. He did say that he didn't understand why TUI sold this experience to guests in the Side area as it really is too far to travel and we totally agreed. Note to TUI, if you are going to continue to sell this excursion, I suggest that you arrange for coaches to transfer people straight to Phaselis & Tahtali Mountain.
Dear Valued Guest, Thank you for your feedback and the time you dedicated to write it. First of all, we are glad you enjoyed Phaselis and the guide explanation. However, we are sorry to hear the tour did not meet in total your expectations and needs. Your comments really matter to us and help us to improve our services by applying the corrective actions, in this case regarding the transfers and the stops. Your comments are always being taken into consideration in order to make sure we are offering you the best possible service. Kind regards, Customer Service team
