A Day Full of Sun, Sand and Fun!
This tour was the best way to see the coast! Each beach had its own charm — crystal
water in Lagoinha, fun buggy rides in Cumbuco, and the calm beauty of Jericoacoara. It
was a long day but absolutely worth it!
事業者からの返答
Thank you for sharing your experience! We're happy to know that you enjoyed the tour and recommend our attractions. Your feedback is very important to us! 😊
Nice trip to spend a day, but not enough time.
Starting at 8:20h, it took us almost 3 hours to get there, most of the time was spent by collecting guests from other hotels in Fortaleza. So our time at Lagoinha was relatively limited. I wish, the tour had started earlier.
We had booked the english tour, which was at extra cost, but our guide (Adriana) was very helpful. We had bad experience from another tour, where we also booked the english tour, but there was no english speaking guide and we had lots of troubles and frustration understanding what was going on. So we made sure this time that the english guide was confirmed before the tour. The communication after booking via WhatsApp (confirmation, pick-up time, etc..) worked perfectly, we also re-assured the english guide with the tour operator this way and it worked.
Note: if you are not brazilian, make sure to select EUR or USD as currency when booking (on Viator), else you are asked for a UID number of your credit card (which you normally don't have as a foreigner), and the booking cannot be completed. That took me frustrating hours and a call to customer service to eventually realize. A simple note at the booking input mask would have prevented that. But once you know, the rest of the booking process is simple and straightforward. The pick-up from the hotel was also right on time.
The beach itself where we stopped was not so impressive for us, there was not much difference to other beaches we went to (e.g. Praia do Futuro). There is also a large, ugly, unfinished hotel at the west (left) end of the beach, spoiling the view. Also, there were strong currents, so you could not go far into the water. Actually, it is indeed dangerous, the guide warned us about it.
The best view ist from the far eastern (right) end, where there is a group of palm trees and not many people. You can take nice pictures there.
What saved the day was the round trip (buggy + boat + truck), which you must pay extra (we paid BRL90 pp in cash). This is really worth it. It took about two hours and went to really nice, offsite spots.
Firstly, you start with buggys into the dunes, then you stop by several photo spots, including a shallow lake, with hammocs in the water (very nice). Unfortunately, each stop was too short to really relax.
Next, you hop on a boat (catamaran) for a short trip, crossing another lake. At the end of that trip, there is a nice bar and restaurant and more hammocks in the water.
The trip ends with a bumpy ride on the back of a truck, we found it also interesting as we saw the places, where local people actually live, off of the touristy path.
Coming back to our starting point, we had (a good) lunch there and about another 90 minutes to walk around the beach. This was just right as there is (see my comment above) not much to see, so the stroll along the beach to the palm trees was nice.
In all, it was a nice day and we did not regret it. I wish, the tour had started earlier and we would have had more time on our round trip.
事業者からの返答
Thank you for your detailed feedback. We’re glad to hear you enjoyed the round trip and found the communication and guide helpful. Your comments about the timing, the beach experience, and the booking process are valuable, and we will pass them on to our operational team for review and improvement. We appreciate your time and hope to welcome you on another tour in the future!
Unbelievable
The services on site were not provided by the organizer, The organizer on site denied fie services, as these were not included in the booking package, however, the booking of Trpadvisor says otherwise!!!
事業者からの返答
We deeply apologize for your negative experience with our full day tour to Praia da Lagoinha from Fortaleza. Your feedback is extremely important to us, and we are investigating internally to understand what happened. We take all complaints seriously and strive to ensure that our customers receive the services as advertised. We apologize for the misunderstanding regarding the services included in the package and any inconvenience this may have caused. We will review our communication procedures to ensure that the information provided to our customers is accurate and clear. Once again, we apologize for the inconvenience and appreciate you sharing your experience with us.