バルパライソとビーニャ デル マールの 1 日ツアー

On the tour to Valparaíso, the guide was overbearing at all times and 0 percent flexible with us; additionally, due to weather issues, we were unable to take a tour and to this day they have not given us any refund and they do not provide exact dates either.

Terrible service. The customer service staff was rude and unprofessional, and after more than two months they still have not fulfilled the promised refund. Very bad experience and zero professionalism with the customer.

This is my second trip to Chile, the first time I hired the services of Agência Aprendi a Viajar Chile, and everything went well, so I hired them again, and we were very well served, the staff is always helpful, the guide Lizzette is very nice, she explained everything correctly about the history of Valparaiso, in short, we were very satisfied with the service provided to us.

It was wonderful the tour, the cities are beautiful and guide Lizette and the driver Claudio were very attentive and friendly, I indicate the tour and the agency

All excellent. Very pleasant, interesting and with lots of information. Our driver Claudio. And our guide, Lissette, very concerned for us and very attentive to our concerns. The tour veryyyyy good.

I thought Pablo was great, however I thought I was going on an English speaking tour, not an English and Portuguese tour. I would have preferred if you were up front about this. I was hoping to meet other English speakers, but we were the only two on the tour. Although I enjoyed Valparaiso, it seemed to be the main (85%) of the tour. I was expecting a more even split between the two locations.

It was the first time in all my travels around the world that a tour company failed to show up for a hotel pick‑up. There was absolutely no communication beforehand. The only instruction at booking was to be at my hotel reception at 6 AM, which I was. I arrived even earlier, and by 7:30 AM there was still no sign of the company. I tried calling the number they provided, but all I got was a recorded message saying the number was restricted. I asked the hotel reception to try calling as well, but they had no success either. I sent several messages through the Viator app, no response that day, and still no response almost a week later. No apology, nothing. At 8 AM I gave up and went to Valparaiso on my own by public bus. I’m giving two stars only because I received a refund the following day. Do not book this tour.

I had a fantastic time on this tour to Valparaíso and Viña del Mar. Even with a bit of rain, the day was filled with beautiful highlights — especially the stunning drive through the mountains on the way to the coast. Our guide Rafael was excellent: friendly, knowledgeable, and great at sharing history, culture, and fun local insights. The driver was also wonderful, navigating the mountain roads smoothly and safely. The music playlist in the van made the ride even more enjoyable and set a great vibe for the day. From the colorful hillsides of Valparaíso to the coastal views in Viña del Mar, this tour was a perfect way to experience a different side of Chile. Highly recommend!

We made this tour and another to Maipo Cajon. We loved them both. Complete and very good guides. We liked the walk through Valparaiso and when we were free time on the vineyard beach. We did not like the vineyard restaurant as the food is expensive for the basics of the dishes. The one in the maipo drawer was amazing from start to finish

The bus was designed for children and not adults. There was insufficient legroom, your knees hit the seat in front of you, seats were too narrow, the aisles were not wide enough for most adults to pass through. If the person in front of you reclined their seat, their head was in your lap. The guide was good but the transportation was terrible!