Even if you buy a tour in Spanish, they do not provide it. They are all in English.
If you do not speak English and this is your first trip, do not buy these tours; you will be lost.
Although they tell you when you buy that it is in Spanish, it is not true; you must use your mobile and through Google find some small explanation in Spanish, which for what you pay is very expensive.
T
TrailBlazer784433
September 21, 2025 · via Tripadvisor
3 towns
Excellent way to see 3 towns without a car. Our driver was very friendly and helpful . The breakfast was a pleasant surprise.
事業者からの返答
Thank you so much for your review!
We are truly happy that you enjoyed the tour and that our driver made the experience even more pleasant with his friendliness and helpfulness. We are also glad to know that breakfast was a pleasant surprise—we always try to add small details to make the day special.
We hope to welcome you back to Puglia soon for more wonderful experiences!
J
Jeremy_L
September 15, 2025 · via Viator
Disappointment
Van never turned up due to numerous issues, we were left in the boiling heat for over an hour while given numerous excuses
事業者からの返答
Hello, thank you for your feedback and we are truly sorry for what happened.
Unfortunately, despite the vehicle being new, an unexpected and unpredictable technical issue occurred. We understand that, while waiting under the heat, our communications may have sounded like “excuses,” but that was never our intention. We did everything possible to restore or replace the vehicle, but technical reasons did not allow us to do so promptly. We also offered to reschedule the service the following day with a significant discount, but we understand it was not possible for you to accept.
We are ready to offer you the tour free of charge should you decide to return to Puglia.
J
Jean_K
September 5, 2025 · via Viator
Just a driver
This really was not much of a tour. It was a driver, who was quite nice but strictly a driver. Dropped off and told what time we would meet. A whatsapp message provided an audio guide for once you got to a specific location with a brief description. This was NOT what I was expecting for the price.
事業者からの返答
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations. We would like to clarify that the audio guide was in fact available during the tour, but unfortunately it seems you were not able to make use of it.
We are currently investigating further to understand why the very useful audio guide was not provided in your case, as in all other occasions we have never experienced issues of this kind.
Your comments are very valuable to us, and we will make sure to prevent similar situations from happening again in the future.
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