サンティアゴからのビニャ デル マールとバルパライソの 1 日ガイド付きツアー

Pablo was attentive and gave my family a fantastic tour of Valparaiso and Valle de Mar. I was worried because my 13-year-old boy/girl twins were less than excited about going on a tour but Pablo engaged them, found local artists who connected with my kids, and just overall kept it really fun! Jorge our driver also deserves a shout out for navigating the traffic and getting our crew to exactly where we needed to be. Thank you so much Pablo & Jorge!!

+1

I want to give a special thank you to Paula from Smat Tour, she was super attentive to us throughout the entire tour, we were late with the purchases at the winery and she waited and even helped us when going to the van. All the smart guides are wonderful and without you our trip wouldn't be so special!!!

Pablo is very good, he talks a lot about local history and the indigenous peoples of Chile. The driver is very helpful and patient, also very polite

An incredible experience. The driver Aldo transported us with safety, efficiency, and cordiality. The guide Pablo Rayo was excellent. Showed a lot of knowledge of the places and even of Chilean history, including the Mapuche people. It was a class. We certainly indicate with great certainty.

Excellent work by the guide Vítor and the driver Felipe, very kind and attentive!

I thank guide Vitor Z and driver Aldo for the excellent work during the trip to El Colorado. They are excellent professionals, very attentive, prepared, and light, making the tour much more pleasant and relaxed. Thanks guys and Smart Tour.

Victor qnd Oscar great guys . The only thing some guests dont respect the time. But apart from that IS wqs great

Good afternoon! I would like to congratulate Vic for having patience and addressing and removing all our doubts, for the punctuality of all drivers and guides. Thank you Carlito who took a walk from the sunsetno snowed valley was very careful and attentive. Guides Munik and Victor and driver Diego for the other 2 ski tours in el colorado.

It was amazing, wonderful.

The destinations of Viña del Mar and Valparaíso are beautiful and worth a visit. However, the experience with the guide left much to be desired. The guide had a little engaged posture during the tour and showed attention mainly to the passengers who accepted the suggestions of extra tours offered. To those who had no interest, the driving seemed more distant and less attentive. In the case of lunch, the group was directed to a restaurant with high prices, without clear alternatives being presented. I, on my own, chose to have lunch in a restaurant in front of the one indicated by the guide and had a much better experience: I spent less than 17,000 pesos for two people, including lunch, natural juice and coffee, which reinforces that there were more affordable and good quality options in the region. On the return, there was little guidance from the guide about the landing sites, which generated insecurity for those who do not know the region. In addition, there was an accident on the road involving the vehicle, which eventually made the experience even more uncomfortable. It is important to highlight that the problem was not the destination, which is excellent, but rather the conduct of the tour by the team. In contrast, on the Farellones tour, the experience was excellent in all respects, with attentive, organized and very communicative guide. Therefore, I believe that the agency has good professionals, but needs to improve consistency in the quality of guides, especially in Viña del Mar and Valparaíso.