It’s ok. The guide made us walk to Cameron Rd which is about 300 meters from the hotel and then he texted that he is parked in the opposite direction from the hotel at Observatory Rd 80 meters away. I wish we should have a better guide than Dennis. He said he sent emails of the itinerary but I never received it in inbox and spam folders.
事業者からの返答
Hello Teng,
I can only imagine how disappointing it must have been to deal with this experience, and I completely understand your frustration. Thank you for bringing this to our attention and giving us the opportunity to address it directly with you.
We’ve taken internal action, and our Global Host Manager has addressed this issue to prevent it from happening again. Our team would love another opportunity to make things right and deliver the exceptional experience you deserve.
Warm regards,
Sheenah and the City Unscripted team.
G
gregii_la
January 12, 2026
Fantastic crash course on Hong Kong and its treasures
Absolutely worth the money! Dennis (local guide) was able to create a bespoke tour catering to my requirements on what I'd like to experience from Hong Kong for my first time. He was quite knowledgeable about the places visited, and suggest great dining/snacking options. He was also accommodating to my requests of scenic and cultural locations (and added relevant commentary).
事業者からの返答
We’re so glad to hear this experience felt thoughtfully tailored and helped you make the most of your first time in Hong Kong. Knowing it balanced cultural insight, scenic moments, and great food recommendations makes it especially meaningful, thank you for sharing your feedback!
5
579marianitac
June 13, 2025
Fabulous
We were toured to the best spots in the city. The tour guide was so accommodating m. We took a lot of photos. She made sure we were prioritized
事業者からの返答
We hope you captured some amazing memories with those photos and look forward to welcoming you on another adventure soon!
G
G929GDtonyg
February 21, 2025
Walking ,talking,trains, boats and trams.
After our initial confusion over emails and contact numbers our tour turned out to magnificent.
Our tour guide Dennis ( highly recommend) was helpful, understanding, knowledgeable, articulated and was a pleasure to listen to.
事業者からの返答
Glad to hear everything worked out and that you had a magnificent experience with Dennis! He sounds like a fantastic host—thanks for the recommendation, and we’d love to welcome you again!
H
Howard_G
April 13, 2024
Hong Kong walking tour
Enjoyed the local dining experience, using the various transportation systems, museum and local markets
事業者からの返答
We truly appreciate you sharing your feedback, and we’d love to welcome you back for more unique experiences in the future!
L
Lit1962
February 2, 2024
An excellent Hong Kong one day local tour.
We joined a Hong Kong local tour organized by a tour operator, Zion Travel Service. The local tour included a HK milk tea session then followed by a very sumptuous lunch. Then the tour brought us to Kowloon City Park where we visited the famous old Kowloon City. We completed the day with a visit to the Ocean Park. It was an action packed but very meaningful tour with excellent tour guides and arrangements.
事業者からの返答
Reading this warms our hearts! I am so thrilled to know your host gave you such a
personalized and insightful experience!
P
PatriciaA_S
January 28, 2024
Not our best tour
Not our best tour. A lot of walking between sites. However, the reason for the poor rating was primarily due to our guide. We spent ALOT of time standing where we could have been sitting. We didn’t get a break or water for 4 hours. For the price, at least a bottle of water should have been included. My sister fell and the guide didn’t even inquire about how she was. My husband didn’t get his lunch until we had asked because we were all done and our guide was not an advocate for us.
事業者からの返答
Hello Patricia,
Thank you for your honest feedback and I'm sorry to hear about your less-than-ideal experience. It is crucial to our improvement, and we're actively addressing the issues raised.
First and foremost, your sister's well-being is our primary concern, and we hope she is feeling better. Our team truly values your input, and we'd love the chance to make things right in the future with a much-improved experience.
Warm regards,
Ruslan and the City Unscripted Team.
R
Randy_B
January 26, 2024
Great day tour with Mark
Excellent time with Mark in Hong Kong for our tour. Very informative and knowledgeable with all of our questions and we have a better understanding of life in Hong Kong. We toured with him on 26 January 2024.
事業者からの返答
We're delighted to learn that you enjoyed your time with Mark , and your recount of the experience sounds genuinely thrilling! Thank you for generously sharing your personal recommendations with other travelers, and a heartfelt thank you for the positive review. Your feedback is highly valued by us!
J
Julie_F
January 21, 2024
Hong Kong with Simon
Simon was awesome. We wanted to change itinerary and he happily accommodated us. Nicest guy who was well versed in many areas to include economy, culture, politics, etc.
事業者からの返答
Hello! I'm thrilled to learn that Simon once again delivered an exceptional experience! As a fantastic host, he consistently goes the extra mile to personalize the experience for our guests. Your review has truly brightened our day, and your support is incredibly meaningful to us!
A
Adrienne_M
January 21, 2024
Great city ,highly recommend Caran
Caramel our tour guide was very good but unfortunately our friends who wanted to join us were unable to as we were not made aware it was going to be very strenuous of a tour
事業者からの返答
Your positive review holds immense value for both us and Caramel. Sincere thanks to you!
Hong Kong SARの類似ツアーを比較
最安値: Dark Side of Hong Kong - Kowloon Caged Homes Walking Tour — $38
最高評価: Hong Kong Private Tour with a Local: Highlights & Hidden Gems — 4.9 (621 件のレビュー)
最短: Big Bus Hong Kong Open Top Hop-On Hop-Off Sightseeing Tour — 1h 15分–2h
