BIG LIE!!!! HOAX company. Save your money and your time.
Martin the pick up driver- the most depressing and rude person you could ever meet. Why does a tourism company even hire such drivers who are plain sad, rude, and condescending.
The 10 hour duration tour encompasses 6 hr drive round trip, 1.5 hours of touring castle,- and the remaining 1-2 hours left to explore the city which is a plain lie when expectations are to be discussed. The guide lady was completely lost and didn’t know how to direct us so everyone including others abandoned her!! What a waste of money, time, day, and resources.
1人が参考になったと回答
事業者からの返答
Dear guest, we are sorry the tour did not meet your expectations. However, the itinerary described in this review is inaccurate. Our tours follow a set itinerary, and our guides are provided with the necessary information and instructions to conduct the program. We are therefore disappointed by the description of the guide as being “completely lost,” particularly as no such issue was reported to our team during or immediately after the tour. We are always happy to receive constructive feedback, but we believe it is important that reviews accurately reflect the services and itinerary that were provided. -Astrid
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Helen_G
July 5, 2026 · via Viator
Day out worth it
It is a good way to see more or Prague. A full day experience. It was very hot when we went, so I suggest to take bathers as there is a river you can swim in. I wish I had taken mine.
Ava was a great guide and very helpful.
事業者からの返答
Thank you kindly for this review. We hope to see you again. Best regards, Natalie Best Tour
M
mariacS1149AO
May 2, 2026 · via Tripadvisor
Bus ride was rough
Bus wasn’t very comfortable.
事業者からの返答
Dear guest, thank you for your review. We apologize if you did not find the bus comfortable, could you specify more? Regards, Natalie Best Tour
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Gregory_S
April 9, 2026 · via Viator
Fantastic trip and very...
Fantastic trip and very knowledgeable guide. Couldn’t have asked for more. The team ran to time and gave us sufficient time during the day to have lunch and afternoon tea.
事業者からの返答
Dear guest, thank you very much for your nice review. We cannot wait to see you again!
Kind regards,
Astrid, Best Tour
J
julieswork2012
January 1, 2026 · via Viator
Most beautiful city in Europe
This was a 10/10 tour. We have been on many tours over the years and this was the best yet. Veronica was an amazing historian and told us so much about this city and it's history. She is an excellent guide and our driver was also wonderful. This was the best day of our European vacation and we highly recommend it.
事業者からの返答
Thank you kindly for this wonderful review. We hope to see you again.
Best regards,
CA BEST TOUR, Natalie
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goatcrab
September 22, 2025 · via Tripadvisor
NOT The Best Tour
This company used a small cramped 18 seater minibus that lacked
Conditioning for this tour. The driver did a good job and arrived there and back on time. However, although they did a pick-up in the morning on the return journey the only drop off was adjacent the Florenc coach station, which did not suit some passengers.
The tour guide was hindered in his commentary on the bus by an inadequate sound system which meant that he could not be heard by those in the rear half of the bus. His general demeanor during the whole tour was somewhat taciturn and appeared to be going through the motions rather than enjoying his job.
At times the tour was rather rushed and more time to take in and appreciate the surroundings would have been welcome. Indeed a later departure from Cesky Krumlov perhaps a hour or so later would have much improved the tour.
事業者からの返答
Dear guest,
Thank you for your review. Could you please specify the date of this tour so we could look more into this situation? The allocated vehicle was selected in accordance with the number of the passengers. Unfortunately, the drop off location for our trip to Český Krumlov is always at our meeting point - the adress is Na Florenci 29.
Looking forward to your reply!
Best regards,
Natalie, Best Tour
J
JANINE_E
September 18, 2025 · via Viator
It wasn’t organised well....
It wasn’t organised well. They didn’t drop me back at pick up when they were meant to. The guide was not very nice and didn’t care . Meant to be English tour but he was talking another language to a couple which was very annoying and took ages and we were so behind anyway . So nit real happy
事業者からの返答
Dear guest,
Thank you for your review. For our trip to Český Krumlov, we always drop of our clients at our meeting point, which is at the adress - Na Florenci 29. We will be happy to look more into this situation, if you kindly let us know the date of this trip.
Looking forward to your reply.
Best regards,
Natalie, Best Tour
C
Claudia_L
September 6, 2025 · via Viator
Guided trip, group...
Guided tour, small group in town near Prague. Very nice, guide in English. Micro bus
事業者からの返答
Dear Claudia,
thank you very much for your review. We can not wait to see you again.
Best regards
CA BEST TOUR, Katarina
M
Monica
June 21, 2025 · via Viator
Must do day trip from Prague
Beautiful little medieval town, great restaurants by the water, lots of history.
Comfortable mini van.
事業者からの返答
Dear Monica, thank you for your review! We're glad you enjoyed the medieval charm, great restaurants, and rich history of the town. It's also great to hear that the mini van was comfortable!
Best regards, Katarina
R
ROCIO_C
May 29, 2025 · via Viator
Cesky Krumlov beautiful place!!
They should wear very comfortable shoes and preferably non-skid. The scenery along the way is very beautiful.
事業者からの返答
Dear guest,
thank you for your tip! We’re glad you enjoyed the beautiful scenery, and we completely agree — comfortable, non-slip shoes are a must for the tour.
Best regards, Katarina
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