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Thank you for taking the time to share this feedback. We're glad you found the tour informative, and we're sorry the amount of walking and the level of detail beforehand made parts of the day harder than expected. Many of Israel's ancient sites, including its historic underground water systems, can only be explored on foot, which is why some Tourist Israel tours are intentionally designed as walking tours. Your comments about the description, the sites visited and transportation are very helpful, and we're sharing them with our operations team so future travellers can clearly see walking levels and what's included before they book. For guests who prefer a gentler pace, Tourist Israel also offers private tours that can be tailored around mobility needs, and our customer service team is available around the clock if you'd like to discuss your experience further. We wish you smooth and enjoyable travels ahead.

Thank you so much, Sandy! We’re so happy to hear that you absolutely loved your trip and that everything felt so well organized along the way. Coming home with a camera full of photos is always a good sign, and we hope they bring back some wonderful memories of your time exploring Israel! It means so much to hear that you’re already planning to book more tours with us when you return. We’ll be very happy to welcome you back to Israel and show you even more next time!

Thank you so much for your kind words! We’re delighted to hear that Sharif made your experience so enjoyable with his clear explanations, friendly approach, and attentiveness throughout the tour. We’re also glad everything went smoothly with the transportation. It was a pleasure having you explore Jerusalem with Tourist Israel, and we hope to welcome you back to discover more of Israel with us in the future!

Thank you so much for your heartfelt review! We’re delighted to hear that Yaron brought Jerusalem to life with his knowledge and thoughtful guiding, from the historic landmarks of the Old City to the energy of modern Jerusalem. Knowing that the tour became such an unforgettable part of your time in Israel means a great deal to us. Thank you for exploring Jerusalem with Tourist Israel, and we hope to welcome you back to discover more of Israel with us soon!

Thank you for your kind words! We’re so glad Yaron made your day in Jerusalem run smoothly with his punctuality, knowledge, and thoughtful organization. Having a guide who takes care of the details allows you to focus on experiencing the city and everything it has to offer. Thank you for exploring Jerusalem with Tourist Israel, and we hope to welcome you back to discover more of Israel with us soon!

We appreciate you sharing this feedback and understand how disappointing it is when a tour ends earlier than expected, particularly given the cost. While we consistently strive to adhere to the planned itinerary, there are occasionally unforeseen operational circumstances that may impact the schedule. In such cases, our team works to minimize any disruption as much as possible and to ensure the overall experience remains smooth and enjoyable. Thank you for bringing this to our attention. — Tourist Israel Team

Thank you, Bill. All Tourist Israel guides do their utmost to cater to customers of all ages and abilities. We also offer tours designed specifically for customers who prefer a gentler pace, so please contact us the next time you visit!

We're delighted to hear you had an incredible experience with Jana and that you got to discover all that Jerusalem has to offer! Thank you for your kind review.