コンボチケット：ゴッホ美術館チケットと運河クルーズ1時間

There was nobody to meet at the museum, we got there early and were told to just go in. So we did it by ourselves. Same with boat ride, you basically had to find the boat and do it yourself

Couldn’t find it - so didn’t get to expedience it So don’t have any idea of how it was. Disappointed couldn’t find the herring location

Viator only sent vouchers but the actual tickets, the VanGogh Museum would not let us in with these vouchers so we had to purchase 4 MORE tickets to actually get in! Viator owes us $188 in a refund! They are a scam!!!!

We did canal trip day before, so no rushing. Museum well laid out and spacious. Getting the audio was well worth it. Learned so much about Van Gogh.

We had a great time at the Van Gogh museum - our kids got little workbooks from the family desk that let them do a scavenger hunt and answer questions about the art they were seeing; it was really cool to see them engaging with the art. It was super easy to get our boat tour tickets, as there’s a Tours and Tickets kiosk right next to the Van Gogh (beside the big fountain), and there’s a boat stop right across the street from the Rijksmuseum, not even a five-minute walk. The boat tour is a great way to see the houses and buildings of Amsterdam; if you’re on the sidewalk you can’t really see the buildings properly, but from the canals you get a great perspective of them. It made for a great day of sightseeing!

The city canal cruise was absolutely deserving. For the van Gogh museum the experience was absolutely negative because, despite having paid for the dual experience since July 2025, even after reminder I was not delivered the entrance tickets to the museum itself; what was sent by email does not correspond to the tickets needed to enter the museum. This discovery was made at the very moment of entry to the museum, so it was impossible to resolve the situation that had arisen. In doing so, despite having paid for two experiences, we could only enjoy one of them (the city canal cruise).

The Van Gogh museum wouldn’t let me in with this ticket, I left messages and rang up to ask about the tickets and didn’t get to speak to anyone! Even the Van Gogh museum staff told me to not trust Viator and they want them removed as they just buy a load of tickets and resell them.

What a fantastic experience to be close up to such beautiful paintings. The gift shop is worth a visit too. The canal trip was very informative and plain sailing! Well worth the money, don't miss out!

Van Gogh Museum - excellent The Canal Cruise - excellent Viator experience - terrible. Do not use this organisation, there are better providers. Purchased a combo ticket (Van Gogh & Canal cruise). Got to Van Gogh and took half an hour to enter as Vitator had never sent me the specific tickets for entrance / all I had was several emails confirming my combo ticket but no specific for VG. I had to email Viator via the app from the museum to ask where my tickets were 12 hours later and still no response. Thankfully the museum staff were wonderful and allowed us in. Then for the cruise, at no time did Viator state that the cruise was via an agent called Flagship. We had to hunt down the correct cruise company and this took us over an hour - we were tight on time. Extremely disappointing and both events (where Viator had no involvement) were exceptional but the admin / info / details / customer experience (on the app) was dreadful. We then found out that this organisation are known by other tourists and the agents we saw to have a very bad reputation for exactly this reason.

Van Gogh museum was fantastic and the Viator ticket allowed us to book it affordably. Boat trip was terrible. Not enough seats, bad audio guide with adverts. It's a money making machine where people are funnelled through Don't appreciate having to download an app to access my tickets. Don't bother.