Amazing guide
The guide was excellent. He guided us at every point. Very informative. He helped us with kids also (moving strollers). Highly recommended. Very friendly guide and very patient also.
事業者からの返答
Thank you for the lovely review! We're really happy to hear your guide was so attentive and patient, especially with the kids and strollers — that means a lot to us. We'll pass your thanks along to him. Hope to host you again soon!
Cannot recommend at all, very poor
We really disappointed with this tour. We booked and paid for a full day and chose a 9am start, the day before they contacted us to say it would start at 10.30, but on the day the driver arrived at 11.45. So we lost half a day. This meant the whole day was rushed and we were watching our time to be sure we got the final stop, the museum, before it shut. So we didn’t get the time we wanted at any stop. We also had no time to do more than grab apples and crisps for lunch in the car. Also this is not a tour, it is simply a driver who drops you at places and waits, minimal information given. I asked for some refund and was really surprised to be offered nothing. Either choose another operator or just get a local taxi driver to drive you for the day, I would steer clear of this, it feels like a scam
事業者からの返答
Dear Katherine,
We sincerely apologize for the inconvenience you experienced during your recent tour. Due to an unexpectedly high number of travelers, we had to assign a new guide who was still in a trial period. Unfortunately, this did not meet our usual standards, and we completely understand your disappointment. Following this incident, we have ended our cooperation with that guide to ensure this does not happen again.
We truly value your feedback and would like to make it right. We would be happy to arrange another tour for you at any time that is convenient for you, with one of our experienced guides, to provide the quality service you deserve.
We deeply regret the misunderstanding and thank you for bringing this to our attention. Your satisfaction is very important to us, and we hope to have the chance to host you again under much better circumstances.
Warm regards,
Must see Georgia
Must see experience
We had an amazing experience. A day full of, culture, nature, history ans wine tasting. Thanks for.the great time
Awesome
An amazing experience, very calm attitude and friendly approach. Easy to talk to for introverts and knowledgeable
事業者からの返答
Thank you so much, we tried our best, hope to see you again