オールインクルーシブ : 1日ヌサペニダ島西部

Booked this tour for Friday and it got moved to today due to a cremation ceremony in Nusa Penida. Driver 15min late to pick up this morning which is no big deal however when we got to Nusa Penida there were 5 of us waiting for an hour for our tour guide. I had to contact the company multiple times to find out what was happening with no real explanation. We since have received a non-English speaking guide (the booking includes an English speaking ‘guide’ not a non-English speaking driver). His vehicle doesn’t have enough seats for us alll and we are 3 people sitting across 2 seats with no seat belts. Air con not working and the vehicle smells so bad that we have to open the windows. We got to the first stop and I would have thought despite not speaking English this guide would have some common sense. He lost us all and it had taken around 90min for him to locate us all. We were not explained how much time we had or where to meet. I’ve tried phoning the tour operator multiple times as none of us are happy and it feels completely unsafe. I’ve been told I’ll get a full refund but the tour operator is completely ignoring the fact we are all in a foreign country with no understanding of the language with a guide who completely disappeared on us who has no time management or skills to manage a small group of 5 people. I’ve repeatedly asked the tour operator to send us a new driver so we can at least have one pleasant experience on Nusa Penida but they refuse to respond to messages or answer the phone. It’s only 1.25pm and this has been the absolute worst experience I’ve had on any tour EVER. Avoid this tour at all costs. I honestly think Vivator should consider removing this company from advertising on their website as this is not a tour, they are not experienced guides or professionals and they have not only had us in a vehicle that is unsafe but ruined any pleasant experience on Nusa Penida we could have had.

A full day of beach beautiful views..spetacular Had AN Amazing time and would definitely recommend this trip..my guide was Amazing..rody..thank you

Was good but to maintain good washrooms at nusa pendia would be great to all visitors thankyou good luck

Amazing views of the different beaches. Wow!!! Lots of driving however the views during the trip were great. You are driving through the jungle to get to some of these spectacular beaches.

+2

The scenery and beaches were beautiful in Nusa Penida. My driver did a good job at ensuring we got to the destination. However, I do think there is some room for improvement with this particular tour. We did spend a lot of time in the car about an hour and 45 minutes to get to the first beach. The next beach we went to was over an hour drive. And this quickly became the theme for the tour. The roads were very narrow and winding. At first, it was in neat experience, but after that much time in the car, it became too much. Our tour group wanted to spend more time at the beaches and thought we would actually be able to enjoy the area, but there were so many people, and it was not possible, not enough time to hike all the way down to the actual beach area. We did not have time for the treehouse which was listed on this tour. The restaurant that was offered for lunch was not very clean I expected more from this organized tour in the price I paid with all that being said if you are interested in amazing scenery, and more of an Instagram type tour, then this is probably something for you. Again, you will just spend a lot of time in the car I provided my feedback to Viator and they provided me a refund which I think is great. All of the other tours I had with Viator were amazing and typically the tours provided with Viator are very well done. Again, I think this one is just something that they need to look at a little closer to improve.

This trip was well planned and anticipated, had lots of fun taking pictures at the diamond beach. Couldn’t make the other locations cause nature called but it’s definitely something I’m going back to do. I’d advice though if possible to spread out the activities through a couple days, so one can get a full feel of each. Furthermore if something in definitely back for

Tama was a great guide. He made us enjoy the different exceptional views of the island and with little spots "no tourist". Just amazing.

It was fun. Just the road is too crowded. The tour guy help us a lot help carry waters and no scary to get lost.