Our tour in Harbin was a really nice experience. We had VIP tickets for Ice and Snow World, which let us skip the lines — definitely worth it. The Ice Festival was magical to see in person, and the slide was super fun. Our driver was good and professional, and our guide Samantha was friendly, very knowledgeable, and her English was perfect. Overall, a smooth and enjoyable tour and a great way to experience the festival without dealing with long lines.
事業者からの返答
Thank you very much for your reviews, I think you are in your country already, thank you very much coming to Harbin for your winter holiday, and honor to be your tour guide, thank you very much. take care Samantha
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tommylI8912HL
July 24, 2025 · via Tripadvisor
We want to sincerely thank Samantha for pass three days spend guiding us through her beautiful city Harbin. It was a real pleasure to have Samantha with us, not only because of her extensive knowledge and professionalism, but also because of her kindness, patience, and warm personality.
Samantha made each day both enjoyable and enriching, and we truly appreciated her flexibility, thoughtful recommendations, and all the little touches that made our visit so special.
Thanks to Samantha, we will leave with unforgettable memories, a deeper understanding of the local culture, and a genuine fondness of the city. It wouldn’t have been the same without Samantha!
We wish Samantha all the best in her future tours and hope our paths will cross again one day.
事業者からの返答
Thank you so much for taking time to write such kind reviews. It truly warmed my heart to read that our three days together mean as much to you as they did to me.
Guiding you through Harbin was a joy from start to finish. I loved sharing the little corners of the city I cherish, listening to your stories, and seeing how much you embraced every moment, whether it was trying new foods. Take care,. Hope to you again in future in Harbin,
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Expedition740829
January 1, 2025 · via Tripadvisor
NYE Ice and Snow Festival 2025
Sera was an amazing guide for my NYE adventure to the Ice and Snow Festival in Harbin 🥶 She communicated well, was waiting for me in my hotel lobby, and was well organized with tickets and information. I will definitely reach out next year when I come back to Harbin. 10/10 recommend!
事業者からの返答
Thank you very much for join us
Harbin Ice Festival New Year Eve Countdown Group Tour on December 31
and We are very happy that you are satisfied with our English tour guide and ticket arrangements. Your feedback is the best gift for our service. I will continue to improve our tour service from each event and do our best to meet the needs of every customer. Thank you very much again. Samantha
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Curious39369306405
December 31, 2024 · via Tripadvisor
Flexible and thoughtful tour
Sera our tour guide is helpful and thoughtful. She proposed to set out earlier so that we can enjoy the beauty of the snow and ice world which also allows us to catch the fireworks at 8.30pm which is amazing. She sponsored us to take the metro which makes it more convenient to beat the traffic and avoid the crowd.
Thanks alot Sera for the flexible and thoughtful arrangement.
事業者からの返答
Thank for your reviews and join us group tour to Harbin Ice Festival New Year Eve Countdown activity on 2025 so much, just in case we were worry about horrible traffic during New Year Eve, and changed plan to meet at hotel lobby earlier and take subway which near your hotels directly to Harbin ice and snow world, so no trouble with bad traffic and traffic control. And after 12am was easy transfer back hotel compare come to Harbin ice and snow world. We are really appreciate your understanding and cooperation, so we were successfully and enjoy our New Year Eve and amazing fireworks happen on 8:40pm and 12:00am, not miss anything, thank you very much again, hope to see you again in near future Samantha
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D2092HZfelicial
August 22, 2024 · via Tripadvisor
Harbin Summer Holiday
We are couples from Singapore and spend our summer holiday in Harbin, Harbin is very cool in summer, we think that it is great place for hot summer, we booked 1- Day Harbin private tour, the tour guide took us looking around the city with her explanation.
事業者からの返答
Thank you for your review, and booked one day Harbin private tour with us, you are right Harbin is best place for summer time, not very hot, it is very comfortable. hope to see you again in Harbin in future.
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tufsoft
February 17, 2024 · via Tripadvisor
Stunning vistas
I went a few years ago actually but I can't enter the dates on the drop down. I was shown around the ice world and also the snow sculptures by Samantha and one of her assistants. It's a stunning and spectacular vista, and Harbin itself with its interesting Russian history and shops is worth a visit in itself.
事業者からの返答
Thank for your review and recognition of Harbin's scenic spots: Harbin ice and snow world, Sunisland for snow sculpture, they are both for Harbin ice festival, They are two places, so welcome world friend come to Harbin, and take Harbin private tour guide service. especial you are family group, must have private transportation and private local English tour guide, you will go smooth and easy enjoy your trip, otherwise you will stuck in the cold and waiting. Hope to you again in Harbin in future, take care, Samantha
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P772FSphilip
February 19, 2023 · via Tripadvisor
Wonderful tour in magical Harbin
It was a wonderful day. Sera is a great guide and explained everything very well and showed me your hometown. Everything was perfectly organized and put together for me individually according to my wishes. I highly recommend this tour and Sera!
事業者からの返答
Thanks for you comments, and also appreciate you booked our tours from Harbin Private Tour Guide, our tour guides are all local in Harbin, you are enjoy your cold weather Harbin tours that we have tried to do, we are very happy you enjoy your day, thank you again, hope to see again in future. Samantha Song
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andydavies_60
January 6, 2023 · via Tripadvisor
Amazing experience in Harbin
This was a great tour and Harbin is an amazing place. My tour guide, Sera, was friendly, efficient and helpful. The tour was awesome and really made me thinking that I was seeing the best that Harbin had to offer.
事業者からの返答
Thank for your lovely reviews, Harbin private tour guide group always try our best to make your tour with us is worth it, We are really care about your experiences with us, I am happy you are satisfied with our tour quality and our tour guide, thanks for choice our again, hope to meet you again in Harbin, take care! Samantha
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Voyager312122
December 30, 2020 · via Tripadvisor
Ice ice baby
Great communication via wechat! Answered all my questions and was very flexible. Everyone very professional. Sara was our tour guide and was amazing. Highly recommended!
事業者からの返答
Thank for your review, we are very happy that you enjoyed our car transfer, English-speaking tour guide, hot-spring hotel reserve. Hope someday you can come again for higher cost for ice festival entry ticket , see what is different.
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BRYAN J
January 19, 2020 · via Tripadvisor
Habin and sights
A great tour which took in ice swimming in the frozen river.
and a trip to russian town and a walk around the town and a nice meal in a four generation resturant.
Then another walk around the very interesting old quater.
We were looked after very well by English speakin Johhna and driver Garry.
2人が参考になったと回答
事業者からの返答
Thank you for your lovely reviews, that is Harbin city culture tour, good view Harbin city with these sights.
Hope to see you again in Harbin in future. Samantha
Harbinの類似ツアーを比較
最安値: Harbin Winter Warm Clothing Rental — $98
最高評価: 2-Day Harbin City Private Tour in Your Way in Winter Season — 5.0 (28 件のレビュー)
最短: Private Full Day Transfer Service to Harbin Top Winter Attractions — 8 時間