Out. Ha Long Bay
A very nice outing and the buffet was very good
The only downside is at the beach there is no cloakroom to change.
The cave is very beautiful, there is a lot of walking
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Ha Long Bay Day Tour with Lunch, Cave Explore & Titop Island
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
Good tour of Ha Long Bay - but no free water on board.
This is a great one day tour of Ha Long bay! The boat was spacious and comfy, and the food on board was good as well. All of the activities were really great, the titov island hike is short but with a huge payoff at the end.
One thing to keep in mind is that the local government bans single use plastic in ha long bay (which we didn’t know), and we were told the leave our water bottles behind before we boarded the boat. We were not warned of this in advance, and the tour company did not provide free water on board. On board, they only had small glass bottles of water for sale, which we didn’t think was fair as we had come prepared with our own water and were forced to leave it behind.
I hope in the future the tour company can provide a water dispenser and warn customers in advance to pack a reusable water bottle, so that this doesn’t happen again. I have no issue with the company profiting off other drinks such as sodas and beers, but trying to profit off water in this type of situation isn’t very ethical.
事業者からの返答
Thank you very much for your sharing. We totally understand your feeling. However, there are 2 reasons for expensive water on cruise. 1. From government, they don't want all the guests to take plastic bottles and can not control the bottle.
2. The boat can sell water but it is expensive because of the operation, transfering on boat. And they need to guarantee and clean the beach/ sea. And most importance, they control the bottle empty.
So we advise all the guests, dont bring water on boat, but you can bring, not ban.
We will take note your feedback to work better and better.
Best regards
Luan
Top class service from Viator's Miss Luong
Superb good services from Miss Luong who gave me a sense of she is always reachable and I am never alone. She planned for my transport for 2 locations with assurance. Her reply to my queries is always within minutes with full details. She express her concern for my problem like a friend. She is so capable in all aspect arranging all the attractions. I will still look for her if I need help in my future trips. So glad to know such a capable person. 👍👍👍
事業者からの返答
Thank you very much for sharing! We appreciate your time to share on Tripadvisor