Fantastic experience: I recommend it
Highly. The day began with a stop at a typical village along the road (where the art of weaving is passed down) before arriving at the boarding point.
Wonderful landscapes seen from the sea: two snorkeling stops, plus two stops at wonderful beaches (including pink beach).
Super lunch with freshly grilled fish
Super guide and driver!!!
Five stars more than deserved
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
S
Sungpa_P
July 14, 2026 · via Viator
If you have only one day in lombok, do this tour to avoid the crowd.
Excellent guide (Alfia) and good courses overall. Not so crowded and all snorkeling spots have lots of fish and sand bank at Pulau Pasir was also very picturesque. Without my asking, it was kind enough to stop by big shopping mall which can't be related to tourist company. Highly recommend this tour if you are to travel to Lombok.
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
D
DayTrip12431840192
June 16, 2026 · via Tripadvisor
Superb service with competitive price ❤️
My first trip to Lombok with Bale Laut. I chose 1 day trip to Pink Beach Lombok package and another 1 day trip to Gili Trawangan via Lombok.
The service is excellent: everything is on time, safe snorkeling experience (yes I am a first timer lol), responsible PIC, and good documentation ✨🥺
If you used gopro as the underwater documentary in the snorkeling package, the result will be sent in a same day, which is convenient
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
N
nah_d2026
June 11, 2026 · via Tripadvisor
go
A wonderful day, very well organized. The pickup was very convenient, and everything went smoothly. I was able to spend as much time as I wanted at the different stops, all of which were beautiful and far from the tourist crowds. The whole team was lovely, from the driver, Mr. Ilham, to Habibi and the team, and of course my guide, Nining, who was perfect! I highly recommend it.
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
M
M4175RMjoshuad
May 5, 2026 · via Tripadvisor
Pink beach and waterfall
Trip was so fun and organized we booked them twice back to back. We did the pink beach and the central waterfall tours with Bale Laut. Nining was our guide and she was the best!! Very good English, took a lot of photos of my wife and I, and made the trip very memorable for us! Also our driver ilham drove us safely to all destinations. We had a private tour for both days and they were able to take us to extra spots like tanjung aan beach to surf and merese hills for sunset!
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
M
michelle85
May 3, 2026 · via Tripadvisor
Beautiful water. Great guide. Only problem is the water is getting so polluted with trash, plastic was everywhere. Animals weren
Beautiful fish. Great guide, Great boat crew also.
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
4
491shadis
April 28, 2026 · via Tripadvisor
Great experience
Mohammed Alwawan was an amazing guide
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
A
Alexandra_V
February 23, 2026 · via Viator
Tour company was delayed...
Tour company was delayed by an hour as they placed the incorrect pickup information to driver. I would have preferred to be in a group of other individuals instead of solo female. Snorkeling was good. Tour guide provided some good information. What I didn't like is that I emphasized I didn't want lunch though it was included. Kept stating I preferred to fast. I was ignored, so then I have to eat the lunch. Problem is I have an autoimmune disease that was triggered. Also, I did not like they took photos on their own devices without my authorization. Then somehow was taken to the village for weaving & had to buy something....once again female solo traveler. I expressed I was in pain.... then was asked to provide a 5 star review. I do not suggest taking this excursion as a solo traveler. I would really give this 3 star because of the lack of sensitivity.
事業者からの返答
Thank you very much for taking the time to share your detailed feedback with us. We sincerely appreciate your honesty, as it helps us improve our service.
First and foremost, please accept our deepest apologies for the delay in your pickup due to the incorrect information provided to the driver. We understand how frustrating and inconvenient this must have been, especially at the start of your tour.
We are also truly sorry to hear about your experience regarding the lunch. Your preference to fast and your health condition should have been fully respected. We deeply regret that this was not handled with the sensitivity and care you deserved, and we sincerely apologize for any discomfort or health issues this may have caused.
Furthermore, we apologize if you felt uncomfortable during parts of the tour, including being placed alone, the visit to the weaving village, and the photos taken without your clear consent. Your comfort, safety, and personal boundaries are extremely important to us, and it is never our intention to make any guest feel pressured or uneasy in any way.
At the same time, we are glad to hear that you enjoyed the snorkeling and found the guide informative. We will share both your positive and constructive feedback with our team to ensure better communication, improved sensitivity, and more respectful handling of guest preferences in the future.
Please rest assured that we take your comments very seriously, and we will use them as an important learning opportunity to improve our service standards.
Once again, we sincerely apologize for the inconveniences and discomfort you experienced, and we truly appreciate you bringing this to our attention.
I
itsmesom
January 10, 2026 · via Tripadvisor
Good trip keeping aside the Lunch……..
Our entire trip with our tour guide, Junaidi was enjoyable and funny. He kept us busy and entertained us throughout the trip. In one beach he even became our professional photographer. He was very accommodative and supportive even during our snorkelling and was with me all the time as we are beginners in swimming.
But one point not to be missed out which we felt worth mentioning is the lunch served at the shack and their hygiene. The wooden table was really dirty and shabby and lot of flies were there. Cats and dogs were roaming around us and even the cats were climbing up the table. Even the plates and dishes which we were served food , were very dirty and unhygienic. Also the food quality was average and beer was served at 8$ to 9$ ,which is not worth in this kind of place. Looked like a monopoly business which these tour companies should avoid with such dirty shacks.
Also advise not to swim in the pink beach , though you can enjoy there walking around.
事業者からの返答
Thank you very much for taking the time to share your detailed feedback with us. We sincerely appreciate your honesty, as it helps us improve our service.
We are truly sorry to hear about your experience regarding the lunch and that the dining area was not as clean and hygienic as it should have been. We will take this matter seriously and will work to improve our standards.
At the same time, we are glad to hear that you enjoyed the tour and found the guide informative. We will share both your positive and constructive feedback with our team to ensure better communication, improved sensitivity, and more respectful handling of guest preferences in the future.
Once again, we sincerely apologize for the inconveniences and discomfort you experienced, and we truly appreciate you bringing this to our attention.
K
Kathy3698
December 21, 2025 · via Tripadvisor
A+ experience with Mustafa
It was raining so I decided for tour around Lombok instead. Driver was excellent in where to go and what to see. I am so glad it rained even though it turned out differently. Had a A+ experience with Mustafa. Ask for him. It was great!!!!!
事業者からの返答
Thank you so much for taking the time to provide your review on TripAdvisor. It was our pleasure to be able to assist you and help to make your trip a memorable one. We will share your kind words with all of our team, this will be a positive reinforcement for them to continuously improve the service in future. Thank you once again for your comment and we look forward to welcoming you back to Indonesia for another trip with us
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