I booked the tour and contacted the operator to confirm pickup. However, I was informed that the tour was full and not available. If this was accurate, it should not have been available to book online. A day of my trip was lost because I was not able to book a different tour.
事業者からの返答
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
O
OLIVER_C
April 5, 2021 · via Viator
An amazing trip to Troy
It was a very smooth experience from hotel pick-up to traveling to the ancient city of Troy. I commend the agency for attending our needs as tourists. When we arrived at Canakkale, their staff were warm and accommodating. I really like how they send us to a ferry transfer to proceed to our day trip. I highly recommend this Troy Day Tour.