This is now Phoenix Cruises. We had a great couple of days (almost exactly 24 hours) cruising Halong Bay. It was quite busy with activities on the afternoon we started and the morning we finished as well as cruising the bay. The activities were great, well organised and everyone's safety paramount. We were lucky to have a tour on board, so had more information sharing too :) The ship was fine, with a small group of probably around 45 people. The food was nice. Drinks expensive, but well prepared. No tea or coffee was included, nor was there any of these in the room, despite having cups and a kettle (which didn't work!). For the price we paid I thought this was unreasonable. The staff were great, with some (especially Windy) truly going out of their way to ensure we enjoyed our meals.
Dear Value Guest, Thank you for your review. Mila Cruise operates two ships: Mila Cruise (now rebranded as Phoenix Cruises) and Mila Lux Cruise. The cruise you reviewed is Mila Lux Cruise, which still operates under that brand. After checking our booking records, we could not find your name on a Mila Cruise reservation. Therefore, we are unable to verify your review. We hope you will have a better experience if you visit Ha Long Bay again. Best regards Kevin (Mr)
