My wife and I originally booked the Hera Grand Luxury Cruise but the morning we were supposed to leave I had a medical emergency and we were unable to make it to the dock. Thanks to Mia I was able to substitute another similar cruise that left the very next day. Throughout the entire process she was able to quickly reply to any questions I had and was always well informed. I was worried the transportation to the dock might need to be rebooked but she was way ahead of me and had already taken care of everything. Even on the last day she checked in to make sure everything had gone smoothly. She is a true professional and a real asset to Hera Cruise lines. Anyone would be lucky to navigate the details of their travel with such a talent.
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OnAir15612704120
August 6, 2026 · via Tripadvisor
An unforgettable trip
The two-day and one-night tour of the Lagoon Bay is very pleasant, from the kinds of confirmation letters before departure to all the experiences after boarding the boat, leave unforgettable memories. The final shuttle after the departure, also thanks to Drake's contact, let us go smoothly to the next resort.
Highly recommended for travellers visiting Lagoon Bay.
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창희이2026
August 3, 2026 · via Tripadvisor
Family Cruise
I was able to make happy memories with my family from Korea. It was difficult to book apart from family, but thanks for setting up the room next door, Drake~!
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153hubertw
July 31, 2026 · via Tripadvisor
Best way to enjoy Halong bay
The cruise was highly enjoyable, the cruise was clean and the service staff was exceptional. Our agent (Mogo) was also very helpful with our queries and requests
A
alonm503
July 23, 2026 · via Tripadvisor
Diana cruise boat
Our cruise experience was wonderful and unforgettable. The crew was courteous and professional throughout, attending to all our needs. The wide variety of food was amazing, and every dish served was incredibly delicious. We thoroughly enjoyed every moment—an experience we would love to repeat. We highly recommend this cruise to everyone. MOGO was amazing and help us with everything and was available for any questions we had!
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enxil2026
May 25, 2026 · via Tripadvisor
Overall Experience - 2D1N Halong Bay
I booked through Klook for Halong Bay 2D1N trip (Calista’s Cruise). Drake is the person who assists us during the trip especially on the transfer service, he provides us all detailed information so we are clear on everything. Would definitely recommend our other families next time. Big shoutout to Drake for his good service🙏
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A3199UMmicha_g
May 1, 2026 · via Tripadvisor
Wonderful experience and perfect contactt
Our experience was great, we will remember the trip for long, it was a real highlight. We also really appreciate Ms. Mogo care, as she was really proactive and helped us to manage changes. Totally recommend!
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884shuhuac
April 25, 2026 · via Tripadvisor
We had a great time in Halong Bay on Du Yen Cruise.
For this Halong Bay cruise trip, we chose Du Yen Cruise from among many options. We enjoyed every moment on board; everyone had a great time. The service was excellent; everyone was warm and patient. I especially want to thank SeA Travel Ms. Elodie Quynh for strongly recommending Du Yen Cruise, and also for arranging a special celebration for my 30th wedding anniversary, which will be unforgettable. I highly recommend Du Yen Cruise to anyone planning a trip to Halong Bay.
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brunogG6110VM
March 23, 2026 · via Tripadvisor
Unforgettable experience in Vietnam
I had an amazing experience! Everything was perfectly organized from start to finish, and the whole trip went smoothly. The team was very professional, helpful, and always available when needed.
A special thanks to Mogo, who provided excellent support and made sure everything was taken care of. It really made a difference and made the experience even more enjoyable.
I highly recommend this service to anyone visiting Vietnam. I will definitely come back again!
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Minerva O
February 23, 2026 · via Tripadvisor
Excellent and unforgettable Vietnam trip!
Wendy from SeA travel Vietnam did an exceptional job with our itineraries for Hanoi, Ninh Binh and Ha Long Bay cruise. She was very organized and communicated well about our airport transfers, hotels and tours. The drivers and tour guides assigned to us were very professional, friendly and knowledgeable about the places we visited. The drivers and tour guides also arrived on time and communicated with WhatsApp. This trip was excellent and memorable. Wendy made this trip stress free and worry free for us. We enjoyed and love Vietnam! We can’t wait to see the rest of the country. We highly recommend this travel company and Wendy as the organizer. She did an amazing job and we are very happy!