I put the maximum evaluation because this has been our experience with SERAFINA, perfect. At all times we have felt taken care of by both SERAFINA and the entire team: car drivers and guides. Everything has been correct, excellent punctuality and immediate response to any questions that may arise.
Thank you so much for your effort, SERAFINA.
We will definitely contact you again for upcoming trips.
事業者からの返答
Buenas tardes Evelio, gracias por su bonito comentario. Estamos encantados de que tenga un viaje realmente maravilloso y lleno de experiencias inolvidables, no solo de la belleza natural, sino también de nuestros personales, especialmente Sra. Serafifna
. Nos vemos en los próximos viajes a Indochina. Un cálido saludo. Equipo de Asiatica Travel!
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beverleyr725
November 18, 2024 · via Tripadvisor
A cruise to consider on your tour to Vietnam
So well organised and everything worked like clock work. The boat was clean and very comfortable. You will be treated exactly as a guest should. Nothing was too much trouble for the staff and Luc was on point. Meals were delicious and the excursion organized well. Definitely something to consider on your trip to Vietnam.
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Mary G
November 29, 2023 · via Tripadvisor
Wonderful cruise. The Sapphire Cruise was as great as we hoped.
Our overnight cruise was everything we hoped it would be. Beautiful room, fun activities, lovely food. The staff on board Luc, Tom Cruise, Jack Sparrow, Hannah and all of them were very helpful and professional.
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patelh074
February 19, 2023 · via Tripadvisor
Sapphire Halong Bay Cruise Overnight
The Sapphire Cruise for 1 night/2 days in Halong Bay was fantastic. The staff were super friendly and very passionate with their service. The catering for vegetarian was superb. Activities such as kayaking, swimming, tai chi and boat trip to the cave was wonderful. We were also upgraded to Suite Cabin at top floor which was a plus. Some minor improvements are that room details show jacuzzi bath but it is actually just a spa bath. Also, the suite cabin lacks privacy as guests are able to move around the suite room. It would also be nice if the the boat is cruising around the 5-6pm happy hour time. It cruises mostly at meal times.
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Boris T
January 29, 2023 · via Tripadvisor
Loved it
What a good moment. The meal are composed of several dishes, the room is charming and the bathtub with the view on it is lovely. A big special thanks to Nhat who made our trip unforgetable by his kindness and attention.
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Koutsy
November 23, 2022 · via Tripadvisor
Fantastic cruise
We had such an amazing time with Sapphire Cruise. The staff were so attentive, the food was amazing and so much of it, you were never left hungry. The boat was clean and the rooms were lovely.