Van transfer from hotel and border crossing: nothing to say, it was very good.
Slow boat trip: you need to know the transport conditions: 250 people crammed into the boat on uncomfortable seats, not even fixed to the ground, with a central traffic aisle that is about 30 cm wide in which people come and go with difficulty, in questionable safety conditions: a dozen lifebuoys and very few life jackets in sight. Besides, we are not guaranteed to travel next to his relatives, since the boat is crowded, no room for legs, and we sit very low, so we do not see the water, and very bad landscape. These are the conditions of the 7 hours of travel. When they arrived at their destination, the bags were removed 1:1 from the hold, without any organization to help you retrieve them and climb the steps to the dock.
事業者からの返答
Thank you for your detailed feedback. We’re glad to hear that the hotel transfer and border process met your expectations.
Regarding the slow boat, it operates as a local public service in Laos, and conditions can vary depending on the season and passenger volume. Please note that the boat operation and onboard arrangements are managed by the local provider and are beyond our direct control.
We truly appreciate you sharing your experience, as it helps us provide clearer information to future travelers.
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Femke_v
January 15, 2026
Fantastic
I liked the fact that it was regularly taken off our hands around the border crossing. We got another breakfast before departure on the slowboat... come buy a sim, change money and the slowboat.... I thought it was FANTASTIC!
DAY 2 with many locals, stops in villages where people go up and down and the whole village walks out to pick them up...waving children... really an experience!
事業者からの返答
Dank je wel voor je fantastische review! Fijn om te horen dat alles rondom de grens soepel geregeld was en dat je van het ontbijt en de slowboat hebt genoten. Dag 2 is inderdaad speciaal – het contact met locals, de dorpjes en zwaaiende kinderen maken het een unieke ervaring. We hopen je weer te mogen verwelkomen!
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NickB375
January 28, 2025
Great
Was a fantastic experience we had 2 days and to stop overs in Huay xin and Pakbeng met loads of people the sights from the boat are amazing. Take sandwiches with you as none on the boat but you can get pot noodles beer water and snacks all reasonable priced , embrace the trip and see the local culture
事業者からの返答
Thank you for your review! We're glad you had a fantastic experience and enjoyed the sights and local culture. Great tip about the snacks! Hope to welcome you on another adventure soon! 😊🚤
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Barbora_B
September 13, 2024
Easy, convenient and definitely worth paying for
This was an awesome experience and the price is justified just by the easiness and convenience of this whole thing.
Once you arrive to Chiang Rai you might see some cheaper offers, but this is ideal for someone who likes to have everythonf prebooked before arriving and ensure smooth transitions between all the parts of the trip.
The staff has transported us from our hotel all the way to the boat, helped us with paying for visa, changing buses, exchanging money, getting a sim card and everything else.
I highly recommend booking through viator to save yourself a lot of stress.
事業者からの返答
We’re really grateful and appreciate you taking the time to share your rating with us.
Thanks for sharing your rating with us and the community
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Anand_V
March 25, 2024
Great, friendly, prompt service and I will recommend them again and will use them again
Viator service was great. They confirmed with me before the day of the trip my address and anything we needed for the trip and when they will pick me up, exact time and place. They were at the hotel exactly on time. The service was great throughout the trip and the communication was excellent
事業者からの返答
Thank you so much for your 5 star reviews.We appreciated.We are so glad to know that you have good experience with us.We will keep the great service to all our customer.Thank you.
