A very nice experience on the trip to Rainbow Mountain 🌈 with a horse and a horse handler. The trip was very pleasant and safe with our tour guide Mauro. The food was super good, the transportation very clean, and the whole expedition was very organized from beginning to end. Recommended company!
A
aliciaaP2633JN
August 22, 2026 · via Tripadvisor
Great service with Happy Gringo
The one-day tour to the rainbow mountain by horse was very spectacular, the food was very good, the guide was very knowledgeable, and the mountain was very impressive. Highly recommended!
S
Samantha_R
August 3, 2026 · via Viator
Loved our experience, guide, and driver!
Marco (our guide) and Melquiades (our driver) took us out in the morning and were very flexible and accommodating for us! The hike to rainbow mountain was much harder than I thought it would be but Marco made sure to go our pace, bought us some smelling essence for elevation sickness, and made sure to be prepared with an oxygen mask if needed. He made sure that we all had a good time, and was an amazing guide!
S
Sightseer56117888508
July 30, 2026 · via Tripadvisor
Rainbow Mountain
This trip was booked through TripAdvisor, but the actual company was Happy Gringos. Next time I would book directly through them, not TripAdvisor (long story). This 5 star rating is for Happy Gringos. They were amazing and accommodating. Our guide, Javier (Shabby (sp?)) was the best! He was so easy to work with and made sure that everything went smoothly. I would absolutely recommend the horses. My family and I in decent shape, but I never would have made it without the horses. I took the elevation for granted. It kicked my butt! However, that being said, it was well worth it! The view was absolutely breathtaking.
F
francisdF1050PG
July 7, 2026 · via Tripadvisor
Bait and switch
Seeing Rainbow Mountain was amazing! I originally signed up for horseback, but was told by my guide, Marcelo, that I weighed too much and was told i could either walk or get a motorcycle. I opted for a ride, then was offered rides down by horse by the people at the top. Perhaps the guide is misinformed on what the requirements are, but have an expectation that the guide would advise the same things the guides on the mountain with the horses would give. I reached out to the company to get a refund on the difference between the more expensive horseback trip to motorcycle and was initially answered that they would ask the people in charge. After asking twice since then, I am no longer getting any communication from them. I highly recommend rainbow mountain but strongly discourage others from using this company.
事業者からの返答
Hello, dear Francis;
Thanks for your opinion!
We sincerely apologize for your experience and the frustration caused by the lack of follow-up.
Weight limits for horseback riding are set for animal welfare and safety, but we should have communicated this clearly before booking and ensured consistent guidance.
We regret the confusion between our guide and the on-site team, and the delay in responding to your refund request falls short of our standards.
Your feedback has been escalated to management for immediate review. We’d like to make this right.
Please contact us directly at [customerservice@gmail.com or +51 992499446] so we can resolve this promptly and restore your confidence in our service.
Warm regards,
Happy Gringo Team!
I
isaacv984
June 2, 2026 · via Tripadvisor
Our dreams came true 😭
We had an amazing tour to the rainbow mountain by horse. Our tour guide was extremely knowleadgeable about the history of the Incas and rainbow mountain Vinicunca. We highly recommend this tour operator when you visit Cusco and Machu Picchu.
S
Susan_F
May 26, 2026 · via Viator
Avoid - expensive and bad experience
I wouldn't recommend taking this tour. The tour guide spoke very little English which proved to be a huge problem when I discovered they hadn't been paid for the horseback ride and I had to pay again. This tour was over £125 and the horseback was $40 (which was subsequently refunded, less fees, but only paid after I asked for a full refund via Viator). This tour is NOT value for money. I'd book a simple transfer that included breakfast and lunch for a fraction of the price and pay for the horseback ride when you arrive. Despite apologies and promises to refund, the agent, who subtracted to another company, was difficult to deal with and blamed the company. Spoiled the day for me.
事業者からの返答
Hello, dear Susan Fortune,
Thank you for your feedback, and I’m very sorry your experience with us fell short.
We take reports like this seriously. I’m sorry for the confusion and inconvenience over the horseback payment. That should not have happened. We aim for transparent pricing and clear logistics so guests never feel pressured to pay twice.
Improving coordination between our office and partner vendors to ensure responsibilities and refunds are handled promptly and transparently.
If you’re willing, I’d like to investigate your reservation personally and ensure any remaining concerns are resolved. Please send your booking reference, travel date, and the best contact email (or reply here), and I’ll follow up directly.
Thank you for bringing this to our attention. We value your feedback and hope to restore your confidence in our tours.
Happy Gringo Team!
S
s0rkal
April 1, 2026 · via Tripadvisor
Great service with Gringo Tours
We have an amazing day trip from Cusco with happy gringo tours with horseback to the rainbow mountain. The tour was good organized and highly recommend!
J
jeinerdavidc2026
February 13, 2026 · via Tripadvisor
Amazing!
The trip to the colorful mountain was very impressive with the happy gringo tours agency. The guide was very professional and the food was very delicious. Recommended!
事業者からの返答
Estimado jeinerdavidc2026,
Muchas gracias por su excelente comentario. Nos alegra muchísimo saber que su experiencia en la Montaña de Colores fue tan impresionante.
Es muy gratificante para nosotros saber que encontró al guía profesional y que disfrutó de la comida durante el tour. Trabajamos cada día para ofrecer un servicio organizado, seguro y memorable para todos nuestros viajeros.
Agradecemos sinceramente su recomendación y su confianza en nosotros. Esperamos poder acompañarlo nuevamente en otra aventura por el Perú.
Con gratitud,
Team Happy Gringo Tours
A
Andrew W
January 7, 2026 · via Tripadvisor
Amazing Guides!
Mauro & Edwin were amazing guides and had a great sense of humor and advice for the Cusco area! The day started with a early pickup, then a buffet breakfast, we made it to the rainbow mountain. I got to go horseback riding there which I would recommend because it is fun and easy with the altitude. Mauro is a excellent photographer. We had extra time so we went to a really cool glacier lake as well that was on a newly made road nearby. Then we finished the day with a fantastic buffet lunch!
事業者からの返答
Dear Andrew W,
Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that you had such an enjoyable day on the Rainbow Mountain on Horseback Tour and that Mauro and Edwin made your journey even more memorable with their professionalism, sense of humor, and local knowledge.
It’s wonderful to know that you enjoyed the early start, the buffet breakfast and lunch, the horseback riding experience—especially helpful at high altitude—and the additional visit to the beautiful glacier lake. We are also glad you appreciated Mauro’s photography skills, which certainly help capture unforgettable moments.
Your kind words are greatly appreciated by our entire team at Happy Gringo Tours. We would be delighted to welcome you again in the future for another adventure in Peru.
Warm regards,
Happy Gringo Tours