お受け取り時間はバウチャーの開始時刻と異なる場合があります。 予約後にオペレーターに確認。 詳しくは「待ち合わせ&ピックアップ」をチェック。 5~10分早く到着します。 旅程、交通状況、気象状況により、お帰り時間が前後する場合があります。
合計5か所の乗車場所
08 : 30Departure Pico House Los Angeles ;424 N Main St, Los Angeles, CA 90012 ; ( カリフォルニア州ロサンゼルス)
08:00出発リンカーン・ホテル・モントレー・パーク・ロサンゼルス-ホテル裏の屋外駐車場;123 S Lincoln Ave, Monterey Park,CA 91755;
07 : 50Departure Hartford Hotel, BW Signature Collection Rosemead ;8832 Glendon Way, Rosemead, CA 91770;
07 : 45Departure Sheraton San Gabriel;303 E Valley Blvd, San Gabriel, CA 91776;
この場所での送迎は、ホテルにご予約のお客様のみご利用いただけます。 ホテル確認番号をお知らせください。
07:15出発トップアイランド;1463ノガレスセント、ローランドハイツ、カリフォルニア州91748;
Good 1 day getaway from LA! Train ride along the coast was amazing! Interesting history on the establishment of Santa Barbara and the development over the years..
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
L
Lea_R
August 24, 2025 · via Viator
The city was superb but the tour is to be seen again
Santa Barbara is a very beautiful city, the seaside with all the paintings and craft exhibitions are amazing! This is my favorite part where we stayed for 2 hours. Regarding the tour, the Amastrak Starlight is well to be taken but regarding our guide, he was more a driver than a guide, he just gave us instructions on the times and time on site. He spoke much more with the other Asians than we did, if not at all. We would have liked to have an explanation about County Courthouse, because it’s nice to see but to understand would be better... 🤷🏻♀️ and regarding Old Mission, there is a museum inside and it’s $17 admission, plus there is nothing to see except the religious souvenir shop 🙏🏻 the whole group stayed outside and we waited almost an hour like that
事業者からの返答
Thank you for sharing your feedback about your recent tour. It’s important to us that every guest feels included and informed. We apologize if communication felt uneven or inadequate. We will reinforce with our guides the importance of engaging equally with all guests and providing richer historical and cultural context throughout the tour. We hope to have the opportunity to provide you with a more engaging, informative, and balanced experience on a future tour.
B
benjamingG5827HF
August 18, 2025 · via Tripadvisor
AVOID – AVOID – AVOID!!!!!!
This tour is not as described… the trip is not from LA to Santa Barbara. Instead, you are driven an hour to Oxnard where we waited nearly two-hours for the Amtrak train. The driver left us and said our ticket for boarding the train was on the phone of another tour guest . Not one name from our party of 4 was on the ticket list on her phone and the driver had already left us. (did not wait to make sure we made the train) The driver told us we would ride upstairs on the double-decker panorama train car. First, there wasn’t a panorama car and second there were no seats available on the second level, no reserved seats and all passengers left to fend for themselves. The Amtrak agent told us our tickets were for the lower level. The train ride lasted only 45 minutes and during that time you saw the ocean only about half the time. We were not informed in advance that we would NOT ride the train back to LA. Instead, we were packed into a Ford transit van with 12 people. The stop in Santa Barbara was just long enough to get lunch. We were dropped off in a public parking lot and when we came back at the departure time the van/driver were nowhere to be found. We had to search to find the van. The two other stops at the courthouse were nice but too long as everyone in the group was ready to leave each stop after 15 minutes. THEN came the 2-hour trek back to LA in the crowded van (NOT the train) The webpage for this tour is very vague, the driver couldn’t give us direct answers about the tour. For the price they charge TOTALLY NOT worth it!!!!! When we tried to get clarification about where to park our car at the pickup point – no one could give us an answer to that simple question or how much it would cost, etc.
Avoid this tour – book your own tour with Amtrak train from Union Station in LA or make the drive. This is not the experience you want! We were under the impression that the trip is primarily about the train ride, unfortunately, that's not the case with this tour. We got picked up at 8am and returned at 6pm and a total of 45 minutes was spent on the train. Tour is not worth the time or money.
1人が参考になったと回答
事業者からの返答
We sincerely apologize for the disappointment and inconvenience you encountered during this tour. It is deeply regrettable that your experience did not meet your expectations, and we take your feedback very seriously.
After reviewing the details of your journey and cross-checking with our guide, we would like to address your concerns:
Regarding the train arrangements, we apologize for the confusion about the boarding process, seating, and cabin types. Our guide did mention that both names on the ticket would be valid for boarding, and while there are two carriages with viewing windows, our bookings were for standard seats. We understand the explanation about open seating in the upper carriage was unclear, and we should have better clarified the seat type and viewing options beforehand.
For the return trip, tour guided informed you in advance that the return journey would be by a 15-seat van instead of the train, so our guide had to leave the station early to ensure timely pickup at the next stop.
About the sightseeing stops, while we followed the official schedule for each attraction, we also apologize for the confusion during the pickup in Santa Barbara, which caused unnecessary stress when you had to search for the van.
Your feedback has highlighted critical areas where we need to improve, including clearer pre-tour communication, more detailed explanations of itinerary arrangements by our guides, and better coordination during pickups and drop-offs. We are taking immediate steps to refine our service processes to prevent such issues from recurring.
Once again, we offer our heartfelt apologies for the subpar experience you endured. We understand that this has fallen far short of the quality we strive to provide, and we deeply regret the disappointment and frustration caused. Thank you for bringing these issues to our attention, as it helps us work towards delivering better services in the future.
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E2790KZnancyw
June 23, 2025 · via Tripadvisor
santa barbara, a nice place
I was on this tour last sundy, the coast starlight train had a very beautiful view and it is a good expericence. The stops were nice as well. the tour guide daniel chen was very helpful and knows a lot about the area. I willl recommend to others.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
R
regularguy79
June 7, 2025 · via Tripadvisor
Beautiful Santa Barbara
We extended a business trip and decided to visit Santa Barbara. I’m told late May weather can be iffy, but we had beautiful skies and warm temperatures.
We stopped at Jamie Slone Wines tasting room. Jamie and his wife, Kym, were wonderful. They recommended we head up to Buellton, stopping at Industrial Eats for lunch and Brick Barn Winery.
Don’t be fooled by the warehouse area that Industrial Eats is located in. The interior is wonderfully clean and charming. More importantly, the food is amazing!
Brick Barn Winery was equally good. We skipped a tasting and selected a couple glasses of wine (you can get a taste first).
We hope to return to Santa Barbara for more than just a day visit.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
S
selinap70
April 30, 2025 · via Tripadvisor
Great experience! As a solo traveler I was made to feel included and welcome. Our driver/guide Danny was very helpful
The trip to Santa Barbara was worth it. With only a few days in LA and wanting to see some scenery, this trip delivered. Amazing place
事業者からの返答
Thanks so much for your comments. We are so glad to hear that you enjoyed the service
we provided! What can we do next time to make this a 5-star experience? We look forward
to hearing from you and welcome you back for your next tour with us!
S
stressfreet
March 25, 2025 · via Tripadvisor
AMAZING TRIP
Jack our guide was AWESOME. The views were AMAZING! And the lobster rolls were DELICIOUS. Enjoyed the tour of the jail!!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
M
MaryPaz_M
January 20, 2025 · via Viator
Excellent experience good
it was a really good experience recommendable for anybody.
the ride in the Amtrak was fine, the ristorantes in the area ok the food really good
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
A
Aileen_A
January 8, 2024 · via Viator
Train ride
The train tide was very enjoyable. I had my own seat and was very scenic. I was able to talk with the train conductor and he had many tips for my next train tide
事業者からの返答
Thank you very much for your feedback. We are so happy to hear you enjoyed the services we've provided!
M
mariafZ3704AT
October 15, 2023 · via Tripadvisor
Terrible
This simply isn’t true. They did not state anywhere on the reservations that the Amtrak ride would be only 45 MINS from Oxnard to Santa Barbara. Everyone on the trip was confused and upset because we all thought that we would take the AMTRACK from LA. They did not explain that we would all be in an extremely small mini-van to drive an hour to the Oxnard Station, have to wait for over an hour to take the Amtrak, and then have to drive back in an overcrowded mini-van for a 2 hour and a half drive back from Santa Barbara.
1人が参考になったと回答
事業者からの返答
Thank you very much for your feedback. We are so sorry that you are not satisfied with the
services you received. The investigation is starting, we will get back to you as soon as
possible.