This is a standard itinerary for the river tour from Manaus, but the key difference was a small group. We were just 5 people, and we had a boat for our mini group. Thus swimming with dolphins and arapaima "fishing" was really enjoyable without any crowds.The itinerary was nicely scheduled, a pace was relaxing. I liked the tour overall.
S
silrg
June 25, 2026 · via Tripadvisor
Approved
The walk was very good. What was agreed was fulfilled. We had a very nice day.
事業者からの返答
Obrigado por sua avaliação
ficamos felizes que você tenha gostado.
Abraços,
Milton Fernandes
A
Amaral_M
June 5, 2026 · via Viator
Great day!
Our walk was great. Our guide, Tales, was excellent, sharing lots of tips and demonstrating great knowledge!
事業者からの返答
Muito obrigado pelo seu feedback
Ficamos felizes em saber que alcançamos sua expectativa.
Milton Fernandes
B
brunapM4045FH
May 25, 2026 · via Tripadvisor
Do not recommend!
I am Brazilian, my experience was not good. Milton picked us up at the hotel (until then great) then picked up other passengers (foreigners) who would make longer trips. Arriving at Mirante he simply stopped the car and asked me and my mother to go to the boat, he would not even get out of the car, we who insisted on him tell us the names of the people who would receive us, Denis would be the guide, Gilmar the commander, we walked alone to the boat and there we were waiting, trying to find out who would accompany us. Well, the guide did not show up, sleepy pq made a trail tour the day before, our tour was going to be only with the commander, which in the end was cancelled, we were relocated to another company. My tour, which would be a maximum of 10 people, ended up being on a huge boat of more than 50 people. Milton returned the money but the experience was totally frustrating, I believe that the trip to foreign personnel is more important than paying the Brazilians. I don't recommend, I felt disrespected, not to mention Milton was extremely rude to solve the situation.
事業者からの返答
Lamentamos sinceramente que sua experiência não tenha atendido às expectativas e agradecemos por compartilhar seu feedback.
Gostaria apenas de esclarecer alguns pontos importantes sobre o ocorrido. Eu mesmo fui responsável por buscá-las e acompanhá-las até o local de embarque, onde apresentei nossa lancha e o comandante que já as aguardava para o passeio. Inclusive, entrei em contato diretamente com ele informando que vocês já estavam chegando ao píer.
Infelizmente, devido ao compromisso de seguir com outro grupo para nosso tour na selva, não pude descer até o píer, já que no porto os veículos não podem permanecer estacionados por muito tempo. Reconheço e peço desculpas pelo fato de nosso guia não ter comparecido no horário combinado. Essa realmente foi uma falha operacional da nossa parte.
No entanto, imediatamente ofereci uma solução, garantindo que o passeio aconteceria normalmente com nosso comandante, um profissional extremamente experiente, com décadas de atuação na região e que, inclusive, auxilia no treinamento de novos guias em nossa agência. Sempre tivemos excelentes avaliações sobre seu trabalho.
Entretanto, percebi claramente que essa alternativa não a deixou confortável, e diante da sua insatisfação e da informação de que faria uma reclamação formal, considerei mais justo realizar o reembolso integral imediato do valor pago, sem qualquer retenção, inclusive assumindo os custos que já havíamos tido com o deslocamento e organização do serviço.
Também considerei que, como nossos passeios iniciam mais cedo que os das demais agências do porto, ainda haveria tempo suficiente para que vocês contratassem outra opção no local sem maiores prejuízos ao dia.
Posteriormente, uma representante de outra agência entrou em contato comigo relatando que houve um desentendimento relacionado ao pagamento do passeio contratado com eles. Informei que o reembolso já havia sido realizado integralmente por nossa parte e, por esse motivo, não seria correto assumirmos custos de serviços contratados posteriormente com terceiros.
Mais uma vez, lamentamos sinceramente todo o transtorno. Trabalhamos com dedicação para oferecer experiências positivas aos nossos visitantes e sempre buscamos agir com honestidade, respeito e responsabilidade diante de qualquer imprevisto.
Milton Fernandes
L
Lana_T
May 23, 2026 · via Viator
Pickup was prompt. Guide...
Pickup was prompt. Guide David spoke good English and was attentive throughout. Swimming with the pink dolphins was a highlight for me while hand feeding the little monkeys was my husband’s favorite part.
事業者からの返答
Thank you so much for your feedback,
It's always a pleasure to show our beautiful land to the visitors.
Regards.
Milton Fernandes
Y
Yabah_T
April 8, 2026 · via Viator
A great (rainy) day on the river
Amazing trip and covered so many activities in a packed itinerary. Personal highlights were swimming with the pink dolphins and the fish farm. Our guide was fantastic and very knowledgeable. It did rain all day and there were some moments I thought maybe it was inappropriate to bring our 2 year old on the tour...but she was very well-behaved and seemed to enjoy most of the tour. The rain was certainly something to overcome but it seemed pretty fitting given the setting. Given that we only had two days in Manaus, I would say that it was the best way to experience the rainforest of the Amazon in such a short space of time.
事業者からの返答
Thank you very much for your feedback
Hope to have you back one day.
Milton Fernandes
8
82tobys
January 28, 2026 · via Tripadvisor
Great trip
This was a full day tour beginning with a swim with the amazing Dolphins. Daniel kept us informed of everything along the way and was a perfect host. Lunch was good and the incredible views of the 2 rivers were incredible.
Great value for money for a day long trip.
事業者からの返答
Thank you very much for your evaluation
Best regards,
Milton Fernandes
5
566katrinh
January 27, 2026 · via Tripadvisor
A great and exciting tour.
That was really a very nice day trip. We have seen a lot and experienced a lot. Our guide Daniel spoke good English and explained everything great.
事業者からの返答
Vielen Dank für Ihre Bewertung.
Wir hoffen, Sie eines Tages wieder begrüßen zu dürfen.
Viele Grüße
Milton Fernandes
J
Julia_C
January 15, 2026 · via Viator
simply perfect!
My sister and I had a wonderful time! The tour guide and other staff were simply amazing! the places we visited were so wonderful! The Pink Boto was the greatest experience. Tour guide super friendly and knowledgeable. Simply perfect!
事業者からの返答
Thank you very much for your evaluation,
Best regards,
Milton Fernandes
C
Charlene_Z
November 22, 2025 · via Viator
Spectacular Day exploring the Amazon River
Wow wonderful relaxing day on the Amazon River! It is so huge! Did not expect the water to be so warm. Was so wonderful swimming with the dolphins! And the meeting of the water spectacular. Love the private tour option. Only recombination would be for the tour guide to explain what was locally made at the craft market and from what. Didn’t buy anything because don’t want things from China. Also guide should explain the food at the buffet as didn’t know what anything was?
事業者からの返答
Thank you very much for your feedback
And thank you for the advice. Our staff is instructed to do that and I'll make sure they don't forget that.
Best regards
Milton Fernandes
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