Make sure you bring sunscreen for the long tail boat experience. And remember to have a fabulous time.
事業者からの返答
Thank you so much for your lovely review and great advice. You’re absolutely right, sunscreen is a must for a longtail boat experience under the tropical sun. We’re so happy to hear that you had a fabulous time, and we truly appreciate you sharing your tip with future guests.
We hope to welcome you back again for another amazing day on the water.
Best Regards,
Oh-Hoo Team
J
Jurgen_H
February 11, 2026 · via Viator
Wrong tour conducted by guide without English knowledge
1.
It was driven for reasons beyond comprehension another route that we had not booked. and also did not want to drive. The organizer initially denied this, but later admitted to an oversight of the guide with a lapidary "sorry".
2.
The guide did not speak English contrary to the specifications. He couldn't explain pick-up arrangements, which led to a long wait at the first stop. Nor could he explain why he collected 800 Baht NP fee without giving us proof of it.
to give. (it was all about the info, we don't want to imply anything ! )
It goes without saying that he didn't understand being on the wrong route.
3.
Overall an annoying and expensive misunderstanding, because to be able to carry out the early tour at 06.00 we booked an extra two nights near the pier on Phi Phi.
Viator has not yet commented on the matter
事業者からの返答
Thank you for your feedback. We sincerely apologize for the confusion regarding the route and for the inconvenience this caused, especially after you arranged accommodation to join the early tour. We also regret the communication difficulties with the guide and the lack of clear explanation about the pickup process and national park fee.
This is not the standard of clarity and service we aim to provide. Your comments will be reviewed carefully with our team to prevent similar situations in the future.
Thank you for bringing this to our attention, and we are truly sorry for the frustration caused. We hope to have the opportunity to welcome you again and provide an even better experience next time.
Best Regards,
Oh-Hoo Team
N
nilst989
January 10, 2025 · via Tripadvisor
Beautiful
The tour was mega beautiful!! And were suggested places that are good and we could also swap them (did not go to Monkey Beach for that to shark Point). Maya Bay was super crowded and there are people in megaphones screaming all the time that you should not stop or not swim. Therefore, we drove on as fast as possible. But of course the boat tour is not to blame. It was just nice and the driver even let us out at our hotel. Highly recommended if you just want to enjoy nature for yourself.
事業者からの返答
Thank you for sharing your wonderful and detailed feedback. We’re delighted to hear that you found the tour beautiful and appreciated the flexibility in adjusting the itinerary.
We understand your comments regarding the crowd levels at Maya Bay and appreciate your understanding that these conditions are beyond our control. We’re glad you were still able to enjoy the overall experience and the natural beauty along the way.
Thank you for your strong recommendation. We truly appreciate it and hope to welcome you again in the future.
Best Regards,
Oh-Hoo Team