Jordan Horizons were amazing to work with. The organization and great communication made everything run smoothly. Our guides were so friendly and knowledgeable about everything.
Five star experience from start to finish.
事業者からの返答
Dear Guest,
Thank you for your wonderful feedback. We are delighted to hear that the organization, communication, and guiding services all contributed to such a smooth and enjoyable experience.
A five-star experience from start to finish is exactly what we hope to provide, and your recommendation is greatly appreciated by our entire team.
Thank you for choosing Jordan Horizons Tours for your Petra and Wadi Rum journey.
Best regards,
Jordan Horizons Tours Guest Experience Team
A
adrianbJ1028BA
May 11, 2026 · via Tripadvisor
Jordan trip
I had an absolutely amazing experience with Jordan Horizons Tours during my trip to Jordan. From the very beginning, everything was organized professionally, punctually, and with a strong focus on safety and customer care.
I especially want to recognize Samy, who was by far the best tour guide I could have asked for. He is incredibly knowledgeable, professional, friendly, and always punctual. His understanding of Jordan’s history, culture, traditions, and landmarks is truly exquisite. Every place we visited became much more meaningful thanks to his detailed explanations and passion for sharing the beauty of Jordan.
I also want to praise their driver, who was extremely professional, respectful, and careful throughout the entire trip. His driving made us feel safe and comfortable at all times, even during long journeys across the country. The combination of an excellent guide and a reliable driver made the experience truly exceptional.
One of the things I appreciated the most was how safe and comfortable I felt throughout the entire trip. Samy and the driver were always attentive, helpful, and willing to go above and beyond to make sure everything was perfect.
I highly recommend this company to anyone visiting Jordan and looking for a safe, professional, and unforgettable experience. Truly a 5-star service.
事業者からの返答
Dear Adrian,
Thank you very much for this excellent review and for placing your trust in Jordan Horizons Tours.
We are especially pleased to read your comments about Samy. His knowledge, professionalism, punctuality, and passion for Jordan clearly made a strong impression and helped bring the history and culture of the country to life. We also greatly appreciate your recognition of your driver and the care taken to make every journey safe and comfortable.
Knowing that you felt well looked after from the beginning of the trip until the end is exactly the kind of experience we aim to provide.
Thank you again for your recommendation and for describing our service as a 5-star experience. We hope Jordan remains one of your most memorable journeys.
Sincerely,
Jordan Horizons Tours Travel Services Team
3
39traceys
July 12, 2023 · via Tripadvisor
Excellent company and fantastic experience in Jordan.
We had an excellent trip from start to finish. Jordan horizons took care of all the details and kept in touch with us from our entry point until we were safely back across the border. We felt well taken care of the entire time. We saw amazing sites, and our guides and our driver helped to make sure that we got the most out of our experience. Amjad Hlalat provided clear, updated information prior to booking the trip, and I feel completely confident as we began our journey.
事業者からの返答
Dear 39traceys,
Thank you so much for your wonderful review! We’re thrilled to hear that your 3-day Petra & Wadi Rum tour from the Eilat Border was such a memorable and seamless experience.
It’s especially rewarding to know that you felt well taken care of throughout your journey—from the moment you entered Jordan until your return. Amjad and the entire team work hard to ensure every guest feels informed, supported, and valued, so your kind words mean a lot.
We’re delighted that you enjoyed the breathtaking sites and that your driver and guides helped you make the most of your time in Jordan. We truly hope to welcome you back for another adventure in the future!
Warm regards,
The Jordan Horizons Tours Team
A
arhuv
December 21, 2019 · via Tripadvisor
exceptional tours - 100% reccomendable
it was a family trip -very well organised from visa in the airport till drop to the airport
special thanks to the organiser Andrea and for her instead communication replies and the drivers mohannad and mustafa were very gud and accomodating
travelling in a day from Amman to petra - then from petra to wadi Rum and then back to Amman wouldnt have been possible without classic wadi rum tours
we enjoyed the trip and thank you for ur coordination
事業者からの返答
Thank you for your kind words! We're thrilled your family trip was smooth and enjoyable. Andrea, Mohannad, and Mustafa will be happy to hear your praise. It was our pleasure to support your journey through Jordan.
Guest Relations - Jordan Horizons Tours
L
Lynda O
August 5, 2019 · via Tripadvisor
Fabulous Tour
After almost 30 years of wanting to visit Petra I got the opportunity to visit with a friend in April. From the booking experience to the tour itself we were really impressed with the service. As promised, we were met at the airport, assisted with the visa process and then taken to meet our wonderful driver/guide Jehad. Jehad was funny, attentive and knowledgeable and greatly added to our enjoyment of the tour.
The whole tour was fantastic, with the days in Wadi Rum and Petra being our highlights.
If you are including the Dead Sea in your tour we would strongly advise you to upgrade to a proper resort hotel for the day. The Dead Sea resort included in our tour turned out to be access to showers and a basic restaurant on the public beach. We immediately asked to upgrade to a resort hotel paid an additional fee of approx £20 each and this request was handled immediately and efficiently. This was well worth it as once you’ve seen the Dead Sea and has a float around that’s pretty much it! At least at the Hilton hotel we were able to use the pools and other facilities for the day.
All in all we had a most memorable trip and would thoroughly recommend Classic Wadi Rum Tours.
事業者からの返答
Dear Lynda,
Thank you so much for sharing your detailed and kind review! We are thrilled that after all these years you finally got to visit Petra and that the entire experience—from booking to the tour—met your expectations. Jehad will be happy to hear your lovely words!
We appreciate your helpful feedback regarding the Dead Sea resort upgrade, and we’re glad we could assist you quickly to make your day even better. Your recommendation means a lot to us.
We hope to welcome you back again soon for another memorable adventure in Jordan!
Warm regards,
The Jordan Horizons Tours Team
H
hulahart
August 4, 2019 · via Tripadvisor
Classic Wadi Rum Tours -- The Best!
We booked a 3 day, 2 night tour package, picking up in Amman, and visiting Petra and Wadi Rum. We couldn't have been happier with our driver and our tour leaders. All were friendly, accommodating and experienced. Our tour guide, Mamoun Al Nawafleh, at Petra, was encyclopedic in knowledge. It was like walking with a university professor. Oh wait, he was a professor and has written many peer reviewed and published documents about Petra. He was amazing. Our driver who met us at each location was so comfortable to be with. He was friendly but not over bearing. A good driver and very interested in us as well as giving of information of his life and culture. The jeep guide at Wadi Rum was very friendly and we enjoyed the comfortable over night accommodations at the Bedouin camp. See it now, before it becomes overly commercialized. You get the feeling that the Wadi Rum experience is soon to become only a tourist attraction and culturally just a memory. Thank you to Andrea of Classic Wadi Rum tours for your coordination and excellent communication while we planned, confirmed and enjoyed your tours.
事業者からの返答
Dear hulahart,
We're truly grateful for your kind words! It’s fantastic to hear you enjoyed your experience with Mamoun, our team, and the Wadi Rum camp. Thank you for your trust and thoughtful reflection—we're honored to have been part of your journey.
– Guest Relations - Jordan Horizons Tours
A
aprilsbrewings
May 27, 2019 · via Tripadvisor
Absolutely Incredible- 100% Recommend!
My friend and I (two females) booked this trip for our first ever time to Jordan- and it was incredible. This tour company made our trip so very special- the drivers were incredibly hospitable, easy going, funny, and flexible to our needs. The tour guide we had for Petra, Sammy, was so knowledgeable and provided us with so much history we would have otherwise missed. The drivers we had (Issam and Musa) for airport transfers and to the Wadi Rum desert were professional and so kind. Hisham, who was our guide for the bulk of our time, went above and beyond in his help to make our trip worthwhile- everything from a last minute change to the Turkish baths in Wadi Musa and a trip to Jerash- he was so thoughtful, funny, and helpful. The accommodations in Petra and Wadi Rum were also wonderful. Mohammed was so responsive and quick to answer our questions before and during our trip and the booking process. I would highly recommend using this company!!!
事業者からの返答
Hello April,
Thank you so much for sharing your amazing experience! We’re thrilled that you and your friend enjoyed your first trip to Jordan with us and that our team—including Sammy, Issam, Musa, Hisham, and Mohammed—made your journey so special. It means a lot to know that our guides and drivers helped bring the history and culture of Petra, Wadi Rum, and Jerash to life for you. We hope these memories stay with you forever, and we’d love to welcome you back anytime for more Jordan adventures!
Safe travels,
— Jordan Horizons Tours Team
R
RI_world
February 1, 2019 · via Tripadvisor
Very well organized, with friendly, informed guides.
When the pre-tour information about crossing the border from Eilat to Jordan included a photograph of what the crossing would look like after we exited Israel before we got to the Jordan border, we knew CWRT have thought out the details of all parts of the tour. And they had. Wadi Rum and Petra were both spectacular and CWRT made the trip as smooth as it could be. When we arrived in Jordan from Israel, we were given a phone to use if there were any problem and to call for pick up when we finished at Petra. That allowed us flexibility to explore Petra after we finished with our guide. The drivers were all prompt and gave us impromptu touring information as we drove between the border and Wadi Rum and Petra. Be prepared to scramble in and out of the 4X4 for the Wadi Rum tour, but the landscapes were well worth every bit of climbing.The camp in Wadi Rum was both comfortable and sited beautifully. We were in Petra for a day, which gave us an opportunity for an overview, but there is much more to explore if you chose to stay another day. We would definitely recommend CWRT for touring in Jordan.
事業者からの返答
Dear Guest,
We are proud to hear your experience with us was seamless and well-supported from start to finish. Our team is committed to every detail—from border crossings to flexible exploration—so we're thrilled it all added value to your journey. Thank you for your recommendation!
Sales Team of Jordan Horizons Tours
F
felicity16
January 11, 2019 · via Tripadvisor
Well organised & enjoyable tour
We had a great 3 day tour with Classic Wadi Rum tours. Everything happened exactly as scheduled and our driver was very pleasant and considerate. We particularly enjoyed our wonderful tour of Petra and our excellent guide Sammy. The overnight Bedouin camp was pretty good, the evening entertainments were fun. Hot water wouldn’t have gone amiss though! Thank you for being so well organised and responsive to emails etc. The price was reasonable considering everything that was included.
事業者からの返答
Dear Felicity,
Thank you for your lovely review! We’re thrilled you enjoyed the Petra tour, Bedouin camp, and our guide Sammy. We appreciate your feedback about the hot water and will keep improving. It was a pleasure organizing your trip, and we hope to welcome you again soon!
Guest Relations – Jordan Horizons Tours
1
123asb2018
August 1, 2018 · via Tripadvisor
Very happy with our experience--our tour was exactly as promised
We did the 3 day/2 night Wadi Rum and Petra tour. Everything was exactly as described, which took the worry out of our trip (we were 6 people traveling including 2 kids and 2 seniors, so we wanted to have things planned out ahead of time). We wanted to spend a night in Aqaba, and this was no problem--we were met at the border crossing and transferred to our hotel, picking up the tour the next day. They were also very responsive to questions and concerns, and helpful with advice in making our final plans.
Our driver Mohammed was professional and was happy to answer our questions about his country. His van was comfortable and clean, and he was always on time. There was even wifi we could use while en route. Our guides in Wadi Rum and Petra (Mahmoud) were excellent and knowledgeable. Our guide in Wadi Rum took us around for longer than the 5-6 hour tour we were promised, which was really nice, since our whole family loved the experience. We enjoyed our stay at Beyond Wadi Rum Camp that evening as well. Our hotel in Wadi Musa (Sharah Mountains) was also as described.
We chose to visit Petra over 2 days, rather than do another guided hike, and were happy with this choice. We went early the second day, and it was really nice to see Petra when it wasn't so crowded, as well as to hike up to the Monastery in the cooler morning.
We were very pleased with their service, and would recommend them to anyone considering a similar trip.
事業者からの返答
Dear 123asb2018,
Thank you so much for your wonderful and detailed feedback! We are delighted that your 3-day/2-night Petra and Wadi Rum tour with Jordan Horizons Tours exceeded your expectations.
It’s fantastic to hear that Mohammed, Mahmoud, and our entire team provided you with punctual, knowledgeable, and friendly service throughout your journey. We’re especially glad that the extended time in Wadi Rum and your stays at Beyond Wadi Rum Camp and Sharah Mountains hotel added to your family’s memorable experience.
We appreciate your recommendation and hope to welcome you and your loved ones back for more incredible adventures in Jordan.
Warm regards,
Guest Relations – Jordan Horizons Tours