Unfortunately, the boatman booked at pear was super unfriendly and took us on the stop for lunch only to a place where only groups came to eat something...he was not ready to drive us to the next restaurant..we have now undertaken the tour for the third time...but no one has been so unfriendly
事業者からの返答
Thank you for your honest feedback. We are very sorry to hear about your experience with the boat staff during the lunch stop. This is not the level of service we aim to provide, and we will address this issue with our team to ensure it does not happen again. We appreciate your continued support and hope to offer you a better experience next time.
R
Road758157
June 18, 2025 · via Tripadvisor
Spectacular lake
The lake is stunning, beautiful, but the whole tour does not justify the total price. It is the most expensive excursion I have hired in Krabi, and it is only justified by the trip there (just over 2 hours). But gasoline is not a reason for price
G
Global38042694369
April 16, 2025 · via Tripadvisor
Recommended 100%!!
The place is beautiful and we were taken to a lot of different places, highly recommended!
The guide was very nice and entertaining, made the activity much more interesting
G
GermanGuest1234567
March 13, 2025 · via Tripadvisor
Good way to see the national park in one day
Very well organised trip. Our guide took time to explain us stuff about the jungle, the caves and the animals of the national park. He was also good in spotting them.
The food was SUPERGOOD and enough for everybody. Loved it!
But a little warning: Some people seemed surprised by how wet you get if driving in a longtail boat :) that's unfortunatly just the typical longtail-boat-experience and unavoidable. Also you dry up quickly.
All in all: top tour! Happy we booked it.
C
Chloe_B
January 6, 2025 · via Viator
A well worth trip
A brilliant day trip from Ao Nang/krabi. We wernt sure whether to stay in Kano soo but it was doable from ao nang just a long travel day. Our guide was brilliant, great English, knowledgeable and passionate. They gave us refreshments of water, bananas and ice tea as well as lunch that was lovely with Thai classics and fresh fruit. Also We saw elephants which was amazing!
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M
Muriel1776
October 23, 2024 · via Tripadvisor
Disappointed!
Excursion "to the day" which is not one( 10h/15h)
Great place, but visit to the tail leu leu without soul.. (we had taken a private tour!)
In short, an impression of stinking drag!
事業者からの返答
Thank you for your feedback. We’re sorry to hear your experience didn't meet your expectations, especially since you booked a private tour. We strive to provide meaningful experiences, and your input is valuable for our improvement. We hope to have another opportunity to serve you better in the future. 🌿✨
M
Minish_G
July 24, 2024 · via Viator
Good experience, diet preference not considered
Beautiful places, courteous guide. However, I had informed about my vegan diet preference in advance but the guide and the restaurant staff were not aware of it
事業者からの返答
We apologize for the oversight regarding your vegan diet preference. This is something we take seriously, and we will review our procedures to ensure that dietary requests are properly communicated and accommodated in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a fully satisfying experience next time.
D
Danica_D
May 18, 2024 · via Viator
Long drive, but worth it!
It’s a long drive but worth it! Our guide was knowledgeable in the jungle and cave. We had plenty of time to swim and it was refreshing. We got down poured on the way back to the pier but it was a fun experience.
事業者からの返答
Dear Danica_D
Thank you for your fantastic review! We're thrilled to hear you enjoyed the jungle, cave, and refreshing swim. Even the rain sounds like it added a touch of adventure!
We appreciate you highlighting our knowledgeable guide. We strive to provide informative and safe tours, and your feedback lets us know we're on the right track.
We hope to see you on another adventure soon!
R
Ryan_S
September 24, 2023 · via Viator
Halong Bay visitors would not need to go
Guide was doing his best but felt the day really gets dragged out longer then needed.
If you've been to Halong Bay in Vietnam there would be no need to do this trip at all. Rock formations but not single island structures like Halong. (this is more like coastline), caves, kayaking, swimming etc.
Jungle and cage was ordinary, lunch was nice, kayaking and swimming was what you would expect.
Would not want to do this in peak season as would be very busy at lunch, swimming area.
Overall I feel if your time or activity schedule was full you could easily leave this one off and have a chilled day by the pool where you're staying.
事業者からの返答
Dear Ryan_S
Thank you for your review. We appreciate your feedback on our Cheow Lan Lake tour. We're glad to hear that you found our guide helpful and that you enjoyed the kayaking and swimming activities. We understand that you felt the day was too long and that you would not recommend this tour to someone who has already visited Halong Bay. We will take your feedback into consideration and see if there are any ways we can improve our tour.
P
Paige_N
May 5, 2023 · via Viator
Hike was good, wish I had a better experience
Although I loved the hike and the cave, the hiking guide took a liking to me. He continued to separate me from the group, insinuating that we could go and get intimate in the huts along the hike and then telling me to meet him in the bathroom at the end of the hike. He made several remarks that made me uncomfortable and like I said, continued to separate me from the rest of the group. I was a solo traveler and felt uncomfortable to say the least
事業者からの返答
Dear Paige_N
I'm so sorry to hear that you had a negative experience with the hiking guide. It is never okay for a guide to make you feel uncomfortable, and I want to assure you that your experience will be taken seriously. I have forwarded your review to the tour company, and they will be investigating the matter.
