Keeper did not inform the tour guide of the sites that we had seen through a different keeper guide the week prior. So it was disorganized and the tour guide tried his best to give us a nice experience. The spice market was closed when we arrived and so we were in the car for 2 hours instead of walking around and shopping as we intended.
Keeper needs to do a better job communicating with its customers and relaying the customers wishes with the tour guides.
The shop we were taken too "Afghan Store" was a scam as they charged 13000 for tea, feeling as we were rushed and overwhelmed we purchased the goods
0
00Squishy
September 10, 2022 · via Tripadvisor
Thank you!
Very glad that I took this tour. The guides were such lovely gentlemen, so informative and kind. I learned so much and it was such a nice experience. They were so accommodating and everything was smooth and easy. Worth every penny to have a wonderful stress free experience where everything is taken care of and don’t need to worry about anything. This is the way to go to see so much more in less time with locals and professionals to guide every step of the way, wonderful experience!
事業者からの返答
Dear customer,
I'm thrilled to hear that you had a wonderful and stress-free experience on the tour. It's great that the guides were informative, kind, and accommodating, making the tour enjoyable and educational for you. Having everything taken care of and not needing to worry about anything allowed you to fully immerse yourself in the experience. It's fantastic that you found value in the tour and appreciated the opportunity to see more in less time with the guidance of local professionals. Thank you for sharing your positive feedback, and if you have any more travel plans or need further assistance, feel free to reach out.
Warm regards,
Keeper Landwey
