our Guide Sam was amazing! she was really flexible with us and try to look out for our need during the trip and went above and beyond to help make our trip a smooth experience.
事業者からの返答
Thank you so much for your kind words! It was an absolute pleasure guiding you. I hope to see you again someday!
Sam
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jameshG7799TS
July 10, 2026 · via Tripadvisor
Excited
Had wonderful time and excited
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Passenger721651
July 9, 2026 · via Tripadvisor
6 hour private tour of Tokyo by car
We booked 2 different tours with this company. This review is for our 6 hour private tour of Tokyo by car. We opted for a private tour for the flexibility as we traveled with 2 young children in the midst of summer heat. Our guide, Show, and our driver were professional, knowledgeable, cordial and patient. We hit major sights in Tokyo and left feeling like we had a good overview of the city. This isn’t a cheap tour by any means but it’s was easy and extremely worth it on our family’s value scale. I highly recommended our guide and driver. Our guide contacted us before the tour to set an itinerary that worked for us. He had an awesome quick lunch rec for the kids. Don’t wait- just book. Highly recommended!
事業者からの返答
Thank you very much for taking the time to write such a wonderful review. It truly means a lot to us. Reviews like yours are a great source of encouragement for both the driver and the guide.
It was an extremely hot day, but I was very happy that we were able to make smooth pickups and drop-offs at each location, which helped us stay comfortable and make the most of our time together.
Japan is heading into an even hotter season, but every season has its own unique attractions and delicious seasonal foods. I hope you’ll have the chance to visit Japan again someday so you can experience the beauty and charm of a different season.
Thank you again, and I hope to see you again in Japan!
Show
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jamespmccormick
July 2, 2026 · via Tripadvisor
Great Tokyo tour with Bruce!
We booked a 6 hour Tokyo tour with Bruce Sugano and had a great experience! Bruce’s English is very good and he was flexible with us setting and changing the itinerary when we saw things we wanted to experience. We took the tour on our 2nd day in Japan and It was helpful to introduce us to the culture and help us gain an understanding of the city and some of its important sites. At the end of our tour, Bruce took us to one of his favorite sushi restaurants and introduced us to Japanese sushi! I would definitely recommend this tour!
事業者からの返答
Arigatou Gozaimasu for your review. Spending the day with your family was a genuine pleasure, and watching each moment turn into something memorable felt special. The capybara encounter was a highlight, where your family’s calm and friendly presence blended naturally with the capybaras’ relaxed nature. Seeing everyone discover how warm, gentle and expressive these animals can be gave the café a charming atmosphere. Before meeting ARISA, Tokyo’s robot concierge who welcomes visitors with cheerful poses, I tried to say “concierge,” but my pronunciation caused a brief moment of puzzled silence until your family kindly taught me the correct one. That lighthearted lesson became an unforgettable part of the tour. I am delighted that your first Japanese sushi experience added a perfect finale. In Tokyo, even a capybara’s slow blink can remind you to enjoy the journey. Best regards, Bruce SUGANO
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GoPlaces67945115545
June 30, 2026 · via Tripadvisor
Amazing and colourful Tokyo tour with Taku
We had the best tour with our guide Taku. He was super knowledgeable, shared interesting insights around historical aspects but was also very flexible and happy to accommodate the needs of our family with both teenage kids and a 6 year old. We’ve done history and culture but also modern and heaps of fun. He picked us up from our hotel and guided js through metro stations and busy streets with amazing efficiency. His communication was also excellent and very respectful. We would recommend Taku and his tour company to anyone visiting Tokyo. We’ve done so much within 5-6 hours and it didn’t feel overwhelming or tiring at all. And saved us from the many fights we would have had if trying to find our way around 😁
事業者からの返答
I am truly grateful for the excellent review you gave me. You are a cheerful and wonderful family, and you listened so attentively to my guidance. I thoroughly enjoyed showing you around. Thank you very much. I sincerely wish you and your family continued success and happiness.
Taku
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Jeff M
June 19, 2026 · via Tripadvisor
Himeji Guided Tour with Hiromi Mizoi
Hiromi Mizo was a wonderful guide and showed us through Himeji Castle and the neighboring garden. She is local to Himeji and the history and detail she was able to provide relative to the tour itself and the surrounding area made it very worthwhile.
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dimpizzle
June 7, 2026 · via Tripadvisor
Kyoto 6 hour private tour with Shuji
Shuji made our 6-hour tour of Kyoto truly memorable. He was incredibly knowledgeable, friendly, and engaging, bringing Kyoto’s history and culture to life in a way that kept both adults and our 9-year-old entertained throughout the day. He tailored the tour perfectly to our family’s interests, shared fascinating stories, and made every stop fun and meaningful. Our son especially enjoyed the interactive explanations and local insights. We left with a much deeper appreciation of Kyoto and wonderful family memories. Highly recommend Shuji to anyone visiting Kyoto! ⭐⭐⭐⭐⭐
事業者からの返答
Thank you so much for your high evaluation of my Guide. I am greatly pleased to hear that your family enjoyed the Tour.
I also spent unforgettable time with your family talking about wide range of subjects regarding both countries. all your family asked many questions refering to Japan & Japanese which I was very happy.
Thank you again.
I wish your family every happiness in the future.
Shuji
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drabounasr
May 2, 2026 · via Tripadvisor
Amazing tour
We did the Tokyo City Highlight Tour with local guide, 8 hour walking tour and our guide was Masahiro Takahashi. Masa was an amazing tour guide who was very knowledgeable about everything and spoke very good clear English. We were traveling as a family with young children and he was very friendly, patient, helpful and accommodating to everyone. We highly recommend this tour and were very pleased with Masa as our guide.
事業者からの返答
Your positive review will be a great motivation for my next tour. I really enjoyed the long walk with your family. The coffee break at the end of the tour was a peaceful moment for me. Thanks again for joining the tour. Looking forward to seeing you again in Tokyo.
- Masa
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562eugeniah
April 2, 2026 · via Tripadvisor
Tokyo Walking Tour with Bruce Sugano!
We had a fantastic 6-hour walking tour in Tokyo with Bruce! He was incredibly kind, knowledgeable, and especially thoughtful in the way he engaged and accommodated our three young children.
From the start, Bruce went above and beyond, reaching out ahead of time to learn about our interests and tailoring the entire itinerary to match what we wanted to see. He made sure the experience was enjoyable for both us and our kids, which we really appreciated.
During the tour, he helped us navigate the subway and even taught us some Japanese along the way. His fun quizzes were a highlight and kept everyone involved and learning throughout the day. One of the biggest highlights of our day was when he took us to a local sushi spot…we ended up having the best meal of our entire trip there!
We highly recommend Bruce to anyone looking for a personalized and family friendly tour in Tokyo!
事業者からの返答
Arigatou Gozaimasu for your review. From our first “sumimasen” practice at Shinagawa, your family brought a wonderful energy to the day. The kids slipped through the morning rush without bumping into anyone, so they never even needed their new phrase, and we celebrated with a high five at the ticket machine. At Meiji Shrine (Meiji Jingu), their wishes on the ema, especially the hope to have a dog, made our stop at a fluffy dog café in Harajuku feel like a small dream coming true. Their enthusiasm kept every quiz lively and their skill with the training chopsticks at a sushi restaurant in Tsukiji was impressive. I also loved when your youngest daughter, who had quietly overheard us while focused on her grilled salmon, suddenly announced that I was born in the middle of nowhere. Everyone went silent for a moment before the table burst into laughter, a perfect reminder that the children had been listening closely all day. Her timing was flawless. Some wishes stay on ema, but the best ones follow you home like happy footsteps. Best regards, Bruce SUGANO
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C427NGdaniellel
March 12, 2026 · via Tripadvisor
Fantastic Tour
We had a wonderful family tour with our fated tour guide Sam. Sam customised our tour to ensure all members of our family were engaged.
Sam went above and beyond to ensure we felt comfortable navigating the train system once the tour had concluded.
A truly lovely family-friendly experience that we highly recommend!
事業者からの返答
Thank you so much for your wonderful review! I will never forget how much we all enjoyed talking about the WBC together.
Although both your country and Japan have been eliminated... I am very curious to see who the ultimate winner will be!
Spending time with you made this WBC truly memorable for me. Thank you again!
Sam