It was a very good tour. Important historic context. However, it was INSANELY crowded and very challenging to get a deeper dive into specific areas as we were physically being routed due to the crowds.
事業者からの返答
Hi Dawn,
Thank you for sharing your feedback with us! We are glad you enjoyed the historical context provided by our guide; the Grand Palace and Emerald Buddha Temple are indeed the crown jewels of Thai history.
We completely understand your frustration regarding the crowds. As Thailand's most visited landmark, the palace can feel 'insanely crowded,' especially during peak hours. To ensure the safety and movement of all guests, the palace authorities do implement specific routing, which can sometimes make it challenging to linger in certain areas for a 'deeper dive.'
Our guides always do their best to find quieter pockets of information amidst the hustle, and we appreciate your patience in navigating these challenges. We hope the beauty and majesty of the site left a lasting impression despite the busy atmosphere!
Safe travels,
Nick (IAsia Thailand Online)
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Lisa_J
December 24, 2023 · via Viator
Beautiful place, visually interesting
There is a lot to see and photograph. Our guide did well to advise us the best locations. He also gave us many do's and don'ts that were helpful.
事業者からの返答
Dear Lisa,
Thank you for sharing your experience after visiting the Grand Palace with Emerald Buddha Temple. We're thrilled to hear that you had a wonderful time exploring these iconic landmarks.
At IAsia Thailand we take pride in showcasing the rich cultural heritage of Thailand's magnificent sites. We're delighted that our tour surpassed your expectations, offering you a glimpse into the history, artistry, and spirituality of these revered attractions.
Thank you once again for choosing us and for sharing your delightful feedback.
Warm regards,
Nick
K
Karin_G
November 7, 2023 · via Viator
Need to upgrade the tour guide
Beautiful temples & interesting history.
Our tour guide was difficult to understand & repeated himself a lot. Would have been a better tour with a more dynamic & energetic tour guide.
事業者からの返答
Dear Karin,
I'm sorry to hear that you didn't have a positive experience with our Grand Palace tour guide. Your feedback is important to us, and we take your comments seriously.
The guide has been with us for many years and this is the first complaint. We have also checked and it would have been worthwhile if you mentioned this on the day so we could address any issues on the spot.
We are committed to delivering high-quality and informative tours and we hope you might consider giving us another opportunity to provide you with a better experience in the future. Thank you for taking the time to share your feedback.
Regards,
Nick
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Dean_F
April 26, 2023 · via Viator
Grand Palace tour
The tour guide was very knowledgeable about each part of the Grand Palace. He stated very interesting historical facts about the construction of the Grand Palace.
1人が参考になったと回答
事業者からの返答
Dear Dean,
Thank you for your feedback. We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs on the Grand Palace Tour,
Regards, Nick
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travellingevie
March 17, 2023 · via Tripadvisor
Nice Tour
Really enjoyable tour. She was very informative and she spoke great English, super respectful. She got us there and back fabulously and chatted away to us on transport. It was very very busy and she walked very fast so we kept on losing her though!!
事業者からの返答
Dear traveling....
Thank you for visiting the Grand Palace with us. We’re so happy that we could give you a great experience.
Thanks, Nick
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takemystamps
June 3, 2020 · via Tripadvisor
Love everything about the tour! We enjoyed it very much
Wonderful trip, really interesting to find out about the history from our guide Nicky, he was very knowledgeable and took great care of us all even though the area was crowded. He took great care &made sure we got back to the hotel and even gave us some restaurant tips. Would definitely use I Asia Thailand again.
2人が参考になったと回答
事業者からの返答
Hi There,
Thank you for giving us you valuable feedback.We are improving our product, each day, day by day. So, its great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know
Sincerely yours,
Nick
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Nathan S
April 18, 2019 · via Tripadvisor
Incredible Guide made heat worth it.
This tour was amazing. Privately picked up from accomodation was easy and our tour guide spoke English very well. She told us straight up if we needed to fix something on our clothing in order to get into the Grand Palace which I appreciated so we knew we would be okay once we got there. She was knowledgeable and pointed out different things on our drive in as well as during the Grand Palace & temple tour. She knew all the best photo options and happily took many many photos of the two of us together. Also bought us multiple bottles of water because our tourist bodies could barely handle the heat! When we were leaving we mentioned we would like to do some shopping so she happily pointed out the best place to go and dropped us off there instead of the hotel, with clear instructions and a map on how to get back to the hotel cheaply. Overall was a wonderful experience!
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