This is an expensive tourist trap they show you like 3 sites, bad food, and just keep turning around on the river - way too long and wanted to get off after an hour. Also where they drop you off is such a crazy area it will take you 30 mins minimum to get a car. Not worth it. Don’t waste your money
事業者からの返答
Dear Joseph,
Thank you for sharing your feedback. While we appreciate all guest reviews, we would like to address several key facts regarding your experience that do not align with our actual cruise itinerary and dining setup:
Cruise Duration & Sights: The cruise is a comprehensive 3-hour journey along the river, not a brief turn. In fact its the longest cruise on the river. Far from only seeing three locations, the route takes you past a wide variety of historic and iconic landmarks, including the Temple of Dawn, the Grand Palace, the Royal Barges, the historic Portuguese House, the Rama IV Bridge, and Asiatique, to name just a few.
4-Course Thai Fine Dining: Your meal was a premium 4-course Thai fine dining experience. Our team is always present and ready to assist, so we are surprised by your comment. If you were unhappy with any of the courses, we wonder why you did not raise any concerns or complaints with the onboard staff during the evening so they could address them immediately.
Pier Location & Transport: Traffic and waiting times for vehicles in central riverside areas are beyond our control. However, the pier is easily accessible, and guests can easily book rides via transport apps like Grab or Bolt upon arrival for a direct pickup.
We regret that the experience did not meet your personal preferences, but we stand by the quality of the 4-course dining cruise and the extensive sights included along the river.
Advising future guests against our service without bringing your concerns to our on-site team during your trip is unfortunate, as we were always available on the ground to assist you immediately.
Thanks,
Paul
S
Steven_C
November 4, 2025
Great menu, fantastic...
Great menu, fantastic service, lovely views along the river. Golf was our server, and he was very friendly and attentive. We could not have asked for a more amazing experience
事業者からの返答
Hello Steven
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear you enjoyed the menu, river views, and our attentive service. We’ll be sure to pass along your kind words to Golf — he’ll be delighted to know he helped make your evening so special. We look forward to welcoming you back aboard for another memorable dinner voyage soon!
Thanks. Nick
K
Keesha_P
March 12, 2025
Great experience and...
Great experience and great staff. Food was good staff explained each dish. Substitutions were provided due to our allergies.
事業者からの返答
Dear Keesha,
Thank you for your kind review of the Saffron Luxury Dinner Cruise on the River of Kings. We’re delighted to hear that you had a great experience and that our staff provided excellent service, including accommodating your dietary needs. It’s wonderful to know you enjoyed the food and the thoughtful explanations of each dish.
We truly appreciate your feedback and hope to welcome you on another memorable cruise in the future!
Best regards,
Nick (IAsia Thailand Online)
G
Gill_T
February 19, 2025
Recommend this trip
Confusing joining instructions - just stay on Pier 2 and someone will come to get you. You will enjoy
事業者からの返答
Dear Gill,
Thank you for your feedback! We appreciate your tip about the joining instructions and will work to make the process clearer for future guests. We're glad to hear that you had an enjoyable experience on the Saffron Luxury Dinner Cruise and hope to welcome you again for another wonderful evening on the river!
Best regards,
Nick (IAsia Thailand Online)
V
Victor_R
February 12, 2025
A memorable cruise through the best of Bangkok!
If you've never been to the Icon Siam Shopping Complex before, be sure to arrive at 1 hour before. It's like the Super Bowl, thousands of people, congested, complex, few speak English, and the boarding area is hard to find. However, the cruise is WONDERFUL! Once you board, the staff attend to your every need, are gracious, courteous, the food is delicious, and the few of the Icon Siam complex, King's Palace, and downtown Bangkok are fantastic! Avery memorable experience and we couldn't have been more pleased!
事業者からの返答
Dear Victor,
Thank you for sharing your experience aboard the Saffron Luxury Dinner Cruise on the River of Kings! We truly appreciate your feedback and are delighted to hear that you had such a memorable evening with us.
We understand that navigating Icon Siam can be a bit overwhelming, especially for first-time visitors, and we appreciate your tip for future guests. We'll continue to explore ways to make the boarding process smoother and more accessible.
We're thrilled to know that once onboard, you enjoyed our attentive service, delicious cuisine, and the breathtaking views of Bangkok’s iconic landmarks. Our team takes great pride in creating a luxurious and unforgettable experience, and your kind words mean the world to us.
Thank you once again for choosing our cruise. We hope to welcome you back for another magical evening on the Chao Phraya River!
Warm regards,
Nick (IAsia Thailand Online)
A
Abdullah_A
October 23, 2024
Luxurious Experience
Lovely cruise with great atmosphere and luxurious food, staff, and guests, the food was amazing and the decor was breathtaking
事業者からの返答
Dear Abdullah,
Thank you for your kind words! We are thrilled to hear that you enjoyed your time aboard the Saffron Luxury Dinner Cruise. It’s wonderful to know that the atmosphere, food, and service met your expectations, and that the décor added to your experience.
We look forward to welcoming you back for another memorable evening on the River of Kings!
Warm regards,
Nick (IAsia Thailand Online)
C
Caroline_M
May 22, 2023
Unique, customized and classy
Fabulous experience, very personalised, excellent service and completely exclusive. The food was customised to our needs and the staff were attentive and thoughtful throughout. We loved it.
事業者からの返答
Hello Caroline,
It is not every day that we receive feedback as thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at IAsia Thailand.
We sincerely thank you for taking the time to share your thoughts with us.
Regards, Nick
N
Nicole_F
April 5, 2023
Nice calm cruise
Was a really nice experience. Drinks were just ok. Nice staff. There are a lot of options for cruises… others we passed were full on parties. This is more of a calm vibe. Only thing I didn’t like was we passed a lot on the water & there was no guide to explain anything
事業者からの返答
Hi Nicole,
We’re glad we could be of service and appreciate the kind words! There is no guide on this cruise as this is a more deluxe quieter cruise,
Regards, Nick
K
kobainkobby
November 30, 2022
Amazing Hospitality served with Good Food.
Great hospitality, great ambiance of the cruise. How they limit the capacity of guests within a cruise gives a premium value to this experience. Unlike any other cruise on Chao Phraya river, this cruise provides great food and quality to each guest attended.
事業者からの返答
Dear Kobaink,
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Regards, Nick
E
Explorer778473
November 22, 2022
One of the highest quality river ride dinners on the Shopee River
Saffron Cruise by Banyan Tree
One of the highest quality river ride dinners on the Shopee River
There was a small plot before boarding the boat this day, at the only gate that leads to Iconsiam harbor 4, blocked by the guard. The space was filled with crowds of people ready to board the Princess River, the guards who did not know the situation treated us as Princess's customers, and English communication was invalid. (They really stopped the customers of Princess Shopie River as refugees, and it was bad.)
Lastly, I waited until 18:45 before the deadline for boarding, and I was working hard to communicate with Iconsiam staff (both chest trainee) and the English customer service at KKday. They don't work, the trainee just says: “Not a boat has opened yet, nor your Saffron Cruise.”
In the end I decided to force the cluster, pull to the very front after, directly spray out, completely regardless of the useless guard tell a bunch of princess number has not opened can not pass the nonsense.
When we arrived at Harbour 4, our boat was going to open, and we were the last group of customers who boarded the boat.
Overcoming the hell-like experience before, I want to give you a advice for friends who are interested in this trip, it is best to leave the iconsiam building before 18:15 and wait at dock 4. Otherwise you will be trapped inside as the Princess of the Shopee River.
All experience, after boarding the boat with the transformation of hell to heaven.
Under the leadership of a servant in ancient Thai costumes, we entered the position at the window of the cabin. The welcome butterfly tea is already on the table, then wipe the towel and deliver it. Low brightness and slow music all calmed my anxious heart.
Subsequently, each dish was a Thai-style dish, seemingly similar but more delicious than usual. During the meal, as long as we try to take a selfie with the camera, there will be a service person immediately smiling to ask: “Do I need to help you take pictures?” Then he will also lift a LED light to help us light up, which is too internal.
This rosacea has two floors, in addition to the bedroom for meals, there is a stylish deck that can go up. There is a spacious viewing stand above, and a bar can serve guests for drinks (extra charge). This boat ride coincides with the Apec period, and there are light water dance shows in six areas along the route, which adds a lot to the boat experience.
When the service staff noticed that we were on the deck, they immediately followed, introduced the deck environment, and proposed a picture that can help us to match, again feeling the careful service of the Banyan Tree system. After a meal dessert, additional item checkout, we can also accurately find all over the place, guide us to enjoy dessert, checkout.
I highly recommend everyone to enjoy the deck view upstairs during the dessert time, admire the thousands of lighthouses on the shore of the Shopie River, so that the two-hour meal experience leaves the deepest memories.
The Sharpee River brings Bangkok a vibrant and transportation hub, and boat sightseeing is an experience to visit Bangkok. If you want to enjoy the ultimate Bangkok cruise dinner, you can try Saffron Cruise.
#saffroncruise
#saffroncruisebybanyantree
#banyantreebangkok
#Bangkok
#chaoprayariver
事業者からの返答
Dear Guest,
Thank you for taking the time to leave us such a beautiful review for the Saffron Dinner Cruise.
Most people don't bother to leave reviews about positive experiences and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
Sincerely Yours,
Nick
IAsia Thailand
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