It’s amazing a really fun evening and saw everything we wanted with great go food drink and entertainment
事業者からの返答
Dear Charlie,
Thank you so much for the 'amazing' review! We are thrilled to hear that you had such a fun evening with us aboard the White Orchid.
It’s great to know that the food, drinks, and entertainment all hit the mark for you. We aim to provide a complete experience where you can see all the iconic sights of the Chao Phraya River while enjoying a lively atmosphere, and we’re so glad we delivered everything you wanted.
We hope to welcome you back on board for another memorable night on the river soon!
Best regards,
Nick (IAsia Thailand Online)
W
wendyzeh
June 23, 2025 · via Tripadvisor
A wonderful cruise at a great price!
We had such a great time on the White Orchid Dinner Cruise! The boat had a really fun and lively vibe, with music, dancing, and some great live performances. The buffet had lots of options with free beer and the staff were super friendly and helpful. Cruising along the river at night was just beautiful — seeing all the city lights and famous landmarks was a real highlight. It was a lovely way to spend the evening in Bangkok, and we’d definitely do it again! Thanks to Ms Mint for our great outdoor seats
事業者からの返答
Hi Wendy,
Thank you so much for your lovely review! We're thrilled to hear you had such a fun and memorable evening on the White Orchid Dinner Cruise. The lively atmosphere, great food, and stunning river views truly make it a special experience. We're especially happy to hear Ms. Mint was able to secure you those great outdoor seats — we'll be sure to pass along your kind words to her! We’d love to welcome you back again the next time you're in Bangkok.
Thanks,
Nick (IAsia Thailand Online)
M
Miguel p
June 22, 2025 · via Tripadvisor
Different experience
Party atmosphere, but with plenty of people. We didn't have much time to enjoy the landscapes because the dinner and the party made us "left" from the outside environment. For those who like party and advisable.
事業者からの返答
Dear Miguel,
Thank you for your review! We're glad to hear you enjoyed the lively atmosphere on board the White Orchid River Dinner Cruise. It’s definitely a great choice for those who love music, dancing, and a festive evening in Bangkok. We understand that with all the fun, it’s easy to get caught up in the moment and miss some of the beautiful views outside — but we hope the overall experience was still memorable. We appreciate your feedback and hope to welcome you on board again in the future!
Thanks,
Nick (IAsia Thailand Online)
K
Kimberly_H
January 11, 2025 · via Viator
Nice intro to Bangkok
Great entertainment and food. Nice way to start the Bangkok trip. People do get a little pushy when the buffet opens
事業者からの返答
Hi Kimberley,
Thank you for your feedback! We're thrilled to hear you enjoyed the entertainment and food aboard the White Orchid Dinner Cruise. It's wonderful to know it added a great start to your Bangkok trip. We apologize if the buffet experience felt a bit crowded – your comment helps us address these moments and ensure everyone has a smooth and enjoyable dining experience. We hope to welcome you again in the future!
Thanks,
Nick (IAsia Thailand Online)
D
DayTrip362710
January 9, 2025 · via Tripadvisor
WORST TRIP YOU CAN TAKE, DONT WASTE YOUR MONEY!
Dont take this trip, worst thing you can do! We were placed at lower deck and there was the worst smell ever + it’s buffet and looked terrible!!. We jumped off immediately after we saw this.
DONT WASTE YOUR MONEY ON THIS TERRIBLE EXPERIENCE.
事業者からの返答
Dear Guest,
Thank you for your feedback. We’re truly sorry to hear that your experience on the White Orchid Dinner Cruise did not meet your expectations.
After checking, please can you advise us; 1) Why have you never told your waiter you wanted to move. 2) Why did you not request the upper deck at booking 3) Why have you not brought this up to our office or told any staff on the night ?
We understand how disappointing it must have been, and we deeply regret the issues you described regarding the seating and buffet however before advising others not to book, you need to allow the cruise an opportunity to solve problems not leave a review without any proof.
Your comments have been noted and will be shared with the cruise operator
Thanks,
Paul
P
Peter_A
January 8, 2025 · via Viator
Nice 👍 Dinner
Had great 😸 time easy to find. Just down from the clock. May do again. Food was 👍 good. I do like the music to of been Thai
事業者からの返答
Hi Peter,
Thank you for your feedback! We're delighted to hear that you had a great time on the White Orchid Dinner Cruise and found the location easy to access. It's wonderful that you enjoyed the food and the overall experience. We appreciate your suggestion about the music, and we’ll share it with the team for consideration. We’d love to welcome you back onboard for another memorable evening!
Thanks,
Nick (IAsia Thailand Online)
J
jobudd
November 30, 2024 · via Viator
Disappointing and instructions poor.
We lucked out with fireworks over the river but ….. for our last night in Bangkok it was a bit disappointing. Stressful finding ticket collection point - instructions on documentation. It very clear. Quieting for the Boat - not clear !!!! No information . What can only be described as ‘fight for survival’ to get food. No choice of inside or outside seating with booking. Not my a window so couldn’t see anything. Just a lack of information. But we got to see the fireworks and found a fun place to sit as Asiatique for drinks before the boat. Such a shame - we are not serial whingers !!! We usually have a great experience with out Viator bookings.
事業者からの返答
Dear jobudd,
Thank you for your review and your honest feedback about the White Orchid Dinner Cruise. While we’re thrilled you enjoyed the fireworks and found a fun spot at Asiatique before boarding, we’re sorry to hear that parts of the experience didn’t meet your expectations.
We understand how important clear instructions are, but my team sent you an email with instructions and a link. We regret any inconvenience caused by the seating arrangements but please request this next time and happy to assist.
Thank you for giving us a chance, and we hope to provide a smoother and more enjoyable experience if you decide to sail with us again
Thanks,
Paul
E
Emo1985
November 14, 2024 · via Tripadvisor
Impressive
Exceptional from start to finish without any but. Fully recommended with unbeatable prices. Just say thank you to all the team. I fell in love
事業者からの返答
Dear Emo1985,
Thank you for your wonderful review of the White Orchid Dinner Cruise! We're thrilled to hear that you had an exceptional experience from start to finish. Knowing that you enjoyed everything, from the ambiance to the service, means a lot to our team. Your kind words and recommendation truly motivate us. Thank you for choosing our cruise – we hope to welcome you back for another memorable evening on the river!
Thanks,
Nick (IAsia Thailand Online)
R
Rodger_S
September 10, 2024 · via Viator
Excellent cruise to see the city by night.
Dazzling lights and the colourful view of the city by night was fabulous and most memorable. Viator as a leasure agency has demonstrated high level of proficiency in the presentation of the product and has shown efficiency in coordinating the ticket sale.
Some constructive concerns in the hope for attention:
The vessel lacked luster and eligence for international market.
There was a serious negligence on client safety on the top deck. The visitors were left to selfe awareness of the fatal violation of the head clearance when boat is passing under the bridge structure. There is serious lack of due diligence to the personnel safety. From a personnel safety point of view, exposure of visitors to the prospects of a fatal injury is unacceptable. There are many factors that can contribute to the visitors missing the call to duck down when passing under the bridge. There is loud music, there is inadequate lighting, there is lack of awareness in the midst of celebration.
Thank you for your attention to this safety issue.
Blessings to all in Christ.
Dr Rodger Sukh
事業者からの返答
Dear Dr Sukh,
Thank you for sharing your detailed feedback. We're delighted to hear that you enjoyed the dazzling lights and colorful views of the city by night, and we appreciate your recognition of Viator's proficiency in coordinating the experience.
However, we take your concerns about safety very seriously. Your comments regarding the top deck's head clearance under bridges, combined with distractions like loud music and inadequate lighting, are important. Safety is a top priority at the white orchid, and we agree that any risks to our guests must be addressed with utmost urgency. However in this case, we do not agree with your views. White Orchid has been operating for a number of years and the proper measures are taken to enhance safety and prevent any potential hazards.
We appreciate your insights
Thanks,
Paul
R
rich44_cadiz
July 12, 2024 · via Tripadvisor
A Relaxing & Picturesque Cruise in the City of Bangkok
The White Orchid Cruise provided us with a delightful dining experience. It was a wonderful opportunity to spend quality time with my family and we all had a great time. The cruise was definitely worth the cost as the food was delicious and the staff was attentive and friendly. Additionally, we were able to enjoy the stunning scenery of Bangkok while on board. Overall, it was a fantastic experience that I would highly recommend.
事業者からの返答
Dear Guest,
Thank you for your fantastic review! We're thrilled to hear that you and your family had such a delightful dining experience on the White Orchid Dinner Cruise. It's wonderful to know that you enjoyed the delicious food, attentive staff, and stunning scenery of Bangkok. Your recommendation means a lot to us, and we hope to welcome you back on board for another memorable evening soon!
Regards,
Nick (IAsia Thailand Online)
