Excellent arrival transfer service! Clear directions for the meeting area, super helpful staff, and a clean, comfortable ride straight to our resort. After a long journey, having everything organized and waiting for us was worth every penny. Safe driver, great communication, and 100% hassle-free. Will definitely book again on our next trip.
事業者からの返答
Dear johanndemar,
Thank you so much for taking the time to share such a fantastic review on TripAdvisor!
We are delighted to hear that your experience with our Phuket Airport Arrival Transfer was flawless from start to finish. Knowing that you found our meeting instructions clear, our staff helpful, and the vehicle clean and comfortable after your long flight means everything to us. Our driver will also be thrilled to hear your compliments regarding their safe driving and clear communication!
Thank you for choosing IAsia Thailand. We look forward to taking care of you again on your next trip to Phuket!
Warmest regards,
Nick (IAsia Thailand Online)
R
Rick_B
March 1, 2026 · via Viator
Quick, efficient and polite
The pick up was good. The driver knew his way around the traffic and was very nice. Drop off was easy.
事業者からの返答
Hi Rick,
Thank you for the review! We are so pleased to hear that your arrival transfer was smooth and that you enjoyed the ride with our driver.
Phuket traffic can certainly be tricky, so we are glad his local knowledge helped make your journey easy and stress-free. Our goal is always to make the transition from the airport to your destination as seamless as possible, and it's great to know we hit the mark for you.
We hope you're having a wonderful stay in Phuket, and we look forward to being your ride again in the future!
Best regards,
Nick (IAsia Thailand Online)
T
Thomas_R
March 1, 2026 · via Viator
Good Airport Transfer
Solid, friendly, professional driver. Expect to wait for their arrival in a designated area with other customers. Our wait time was approximately :15.
事業者からの返答
Hello Thomas,
Thank you for the solid review! We are very pleased to hear that our driver provided a friendly and professional experience for your transfer in Phuket.
We also appreciate you mentioning the designated meeting area. As Phuket Airport is quite busy, this central meeting point allows us to coordinate safely with all our arriving guests. We aim to keep wait times as short as possible, and we are glad that yours was only about 15 minutes before you were on your way.
Thank you for choosing I Asia Thailand for your arrival. We hope you have a fantastic stay in Phuket!
Best regards,
Nick (IAsia Thailand Online)
M
Michelle_K
January 20, 2026 · via Viator
Excellent driver, good...
EXCELLENT DRIVER, good english & conversation. Stopped so we could buy fruit. I highly recommend this gentleman.
事業者からの返答
Dear Michelle,
Thank you so much for your excellent review! We are delighted to hear that you enjoyed your transfer and that your driver’s service and conversation made such a positive impression.
At IAsia Thailand, we believe that the journey to your hotel should be the first highlight of your holiday. We are so glad your driver was happy to make a stop for some local fruit—there is no better way to start a trip to Phuket!
I will be sure to pass your kind words along to him. He will be very proud to know his efforts were appreciated and that he earned your high recommendation.
We look forward to seeing you again for your next transfer!
Warm regards,
Nick (IAsia Thailand Online)
D
Daydream651508
May 29, 2025 · via Tripadvisor
Our Phuket airport transfer to Phuket Pier. 28th May 2025
Excellent experience. We didn’t know which pier we needed but the lady that greeted us knew exactly which pier we needed for the complimentary speedboat. The driver was lovely and he stopped off at a shop for us to stock up on bottled water and a few light snacks. He was so helpful and warm. Thankyou for a lovely experience, the journey was seamless and fun !
事業者からの返答
Dear Guest,
Thank you so much for your kind words! We’re delighted to hear that your arrival transfer was a smooth and enjoyable experience. It’s wonderful to know that our team was able to guide you to the correct pier and that your driver made the journey even more pleasant with his helpful and friendly service.
We truly appreciate your feedback and are so glad we could help start your trip on the right note. We hope to welcome you again on your next visit to Phuket!
Warm regards,
Nick (IAsia Thailand Online)
M
Mike255100
February 6, 2025 · via Tripadvisor
Arrival and departure halls are confusing
ARRIVALS:
As we were not arriving in Phuket until after 9:00 p.m., we thought it would be wise to arrange a car beforehand. This was undoubtedly a good decision, but sadly, everyone else had the same idea.
We were told that someone would be at the arrivals gate holding a sign with our name listed.
That sounds easy, but that was not exactly what happened. Instead, the drivers tape your name sign to a railing outside the arrival gate. Again, this sounds okay, but it was a long railing, and the signs were often three or more layers down taped together.
I did not find ours and asked some people. That is no problem; I was told there are similar signs across the way near the police kiosk. Again, tons of names were taped. I then learned the signs went around the corner, so I looked there. I still had no luck, so I asked wifi to come with me on a second search. I discovered my name on the police station railings. Once the name was in hand, a girl with a mobile took the paper and made some calls. About five minutes later, our driver arrived, and we were off to Patong Beach.
I suspect the mobile phone number of the provider would have helped, but I had not thought of it at the time.
DEPARTURES:
Most airlines are not keen to check your luggage until around three hours before your flight. Given the potential traffic problems between Patong Beach and the airport (the other side of the Island), we left two hours plus to ensure we arrived on time. It was an easy trip, so we waited an hour or so. The problem is insufficient seating for the people waiting to be checked in. There are other seating areas on different levels of the airport. We found two on level 4.
事業者からの返答
Dear Mike,
Thank you for taking the time to share your detailed feedback regarding your arrival and departure transfer experiences in Phuket. We truly appreciate your insights, as they help us improve our service.
Regarding your arrival experience, we’re pleased that you eventually connected with your driver and reached Patong Beach safely. However, we apologise for the confusion caused by our current signage system but we also did send a picture of the area and mobile phone in case of difficulty. The mobile phone is also on the voucher as a back up. We understand that having multiple names taped along a long railing can be frustrating, and we are reviewing this process to find more efficient ways to identify our guests upon arrival.
For your departure, while we’re glad the journey itself was smooth, we regret that the seating arrangements at the airport did not meet your expectations. Although seating is managed by the airport, we will share your feedback with the relevant authorities in hopes of a better experience for our guests.
Thank you once again for your valuable feedback. We hope to have the opportunity to serve you even better on your next visit.
Best regards,
Nick (IAsia Thailand Online)
T
Taneisha_M
November 7, 2024 · via Viator
Comfortable ride
As soon as we walked out the company representative was out waiting. She then message the driver and he pulled up in less than 2 mins. The van was very clean and space to fit all 7 of us with 14 bags. The driver also allowed us to stop to a currency exchange before heading to the hotel.
事業者からの返答
Dear Taneish,
Thank you for sharing your experience with our Phuket airport transfer service! We’re delighted to hear that our representative was ready and waiting for you and that the driver was able to pick you up so quickly. It’s wonderful that the clean, spacious van accommodated your group and luggage comfortably, and we're glad the driver could make a stop for currency exchange along the way. We aim to provide a seamless and convenient transfer for every guest, and we’re thrilled to have met your needs. We look forward to welcoming you again on your next visit!
Thanks,
Nick (IAsia Thailand Online)
E
Eleanor_C
August 16, 2024 · via Viator
Transport made super easy
It was the such an easy transport experience. They sent me a text with a picture of where they were waiting.They waited for us as we went through immigration and got our bag. Loaded our bags in a nice comfortable and air conditioned van without a hitch. Driver offered to take us to a place for dinner or to make currency change while he waited, but we just wanted to go straight to our hotel. Would definitely do airport transfer with them (both ways) again. They also offer other activities packages but we didn't do them as we had other plans already made. Tipp was very responsive.
事業者からの返答
Dear Eleanor,
Thank you for sharing your experience with our airport transfer service! We're delighted to hear that everything went smoothly, from the timely communication and easy pick-up to the comfortable and air-conditioned van. It’s great to know that our driver was accommodating, offering to take you for dinner or currency exchange. We're glad you chose to head straight to your hotel and that you’d consider using our service again for both arrivals and departures. Tipp will be pleased to hear your positive feedback. We hope to assist you with more activities on your next visit!
Thanks,
Nick (IAsia Thailand Online)
A
Alain_L
February 27, 2024 · via Viator
Fully recommended
Efficient and friendly driver. Highly recommanded service Be sure to take the right exit at the airport. Can be somehow confusing.
事業者からの返答
Hello Alain,
We're delighted you had a seamless arrival experience at Phuket Airport! It's our pleasure to provide a stress-free start to your vacation with our reliable transfer service.
We really appreciate you highlighting the friendly driver.
Enjoy your incredible time in Phuket!
Regards, Nick
R
Rentsen_D
December 20, 2023 · via Viator
very good
amazing service it wsnt shared ride like advertised they took us couple with MG suv driver was friendly waited us even thought delay
事業者からの返答
Dear Rentse....,
Thank you for sharing your experience following your arrival transfer service at Phuket International and Domestic Airport. We're delighted to hear that our service contributed to a smooth and comfortable start to your journey.
At IAsia Thailand, ensuring a seamless and stress-free travel experience is our priority. We're thrilled that our transfer service met your expectations, providing you with a hassle-free arrival at your destination.
Thanks for your great review,
Nick
