The food okay, but don’t expect gourmet food. The service was not the best, we got our drinks and after that they didn’t care about us until it was time to pay. The entertainment was for sure entertaining, but maybe not in the way they intended. It was like watching all those bad auditions from Americas got talent. We had a good laugh. The ship seems to have seen better days, it was very retro. It was worth seeing Bangkok from the river, the scenery was beautiful.
事業者からの返答
Dear H9580P,
Thank you for your comments.
This cruise is a buffet style which you help yourself from around 50 stations scattered throughout this ship. We do also offer set menu served meals as well on other cruises.
For the entertainment, while some may enjoy this some may not, this is down to personal taste so i am sorry you did not like this.
Regards,
Nick
N
Nancy30269
January 17, 2023 · via Tripadvisor
Don’t trust the information
I rated the tour a “1”, because the information they provided for the meeting place and travel to the meeting place was terrible. In the end we missed our tour by 10 minutes and the company refused a refund.
We booked this tour for our first night in Bangkok. We were totally unfamiliar with the city. The tour company gave a location, but when we put that in for the cab ride, it just dropped us off in front of the big shopping mall that runs along the water. They sited a pier number but that didn’t help us as there were many piers with the same number.???
Also, when we looked at when we needed to be there, then researched google maps for the length of travel time, we then doubled that for our transit time.
You would have thought that we planned appropriately for our transit time, but
BANGKOK TRAFFIC is HORRIBLE and very unpredictable! We did not know that in making our plans.
In other tours we booked in Bangkok, we later read that they clearly stated that taking a taxi is very unpredictable for trying to arrive at a certain time and they recommended only using the Skytrain or Subway. That was so helpful, and we did not miss another tour.
Summary: The boat company does not provide you with the information you need.
1人が参考になったと回答
事業者からの返答
Hi Nancy,
Thanks for your review. Its great that we can respond.
The meeting point was made clear to you on the Viator messaging system and also its on the web and also on the voucher. In fact my team sent you a message saying to please go to the Pier early as Bangkok Traffic is notorious.
We did provide you with all the information, as follows
Check In at Chaophraya Cruise Counter, Warehouse 7 (between 7 & 8), Next to The Kodangtalay Restaurant Check in : 17.30 – 18.45 Hrs
Pier: 1 Front of Warehouse 7
Boarding time: 19.00hrs at PIER 1
Emergency call: 098-562-4419
As you can see, this is clear information which we sent.
I am sorry that you arrived late. The boat can not wait as the pier is in constant use.
Regards,
Nick
S
susanjI5784YF
November 23, 2022 · via Tripadvisor
Beautiful and relaxing cruise
What a wonderful night out!! This cruise left the pier on time and the staff while we waited were so helpful and chatting with us. We were shown to our table and the cruise was excellent. There was so much food to choose from and the sights on the river beautiful.
事業者からの返答
Hi Susan,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Nick
S
Somporn_S
November 3, 2020 · via Viator
Great experience
We decided to celebrate Loi Kratong festival in Chaphraya river and had such a great time. Food are great , lots of selections, and seafood was delicious along with delicious wine.
事業者からの返答
Dear Guest,
Thanks for booking the Grand Pearl during Loy Krathong here in Bangkok.
We are so happy that you had a great time and thanks for choosing I Asia Thailand
Regards,
Nick
M
Marlene_C
February 16, 2020 · via Viator
Candle lit dinner and boat cruise
Great buffet with ample and varied food catering for a variety of tastes. We were located a the very front of boat with only candle light illuminating our food and our faces creating a very romantic ambience.
It was difficult to find and quite far from our hotel so we were the last to arrive, suggest you get there at least half an hour early to be safe. Overall highly recommended.
事業者からの返答
Dear John,
Thank you for taking the time to leave us such a beautiful review and for your tip to arrive early to our future customers,
Regards,
Nick
C
cindyching
January 19, 2020 · via Tripadvisor
The food and views were wonderful!!
I cannot believe how amazing this deal was when we booked with Viator. The food was great. Music was fun. Drinks were delicious and the sights you could see on the ship were beautiful. We did this in January and we all had heaps of fun.
2人が参考になったと回答
事業者からの返答
Hello cindyching,
On behalf of Viator and I Asia Thailand, thanks so much for your booking and for your review for the Grand Pearl Dinner cruise!
Regards,
Nick
