The company has serious problems with logistics and internal communication. I booked the City Tour + Archaeological tours; Sacred Valley and Machu Picchu; Maras, Moray and Salineras; Humantay Lagoon; 7 Lakes; Rainbow Mountain. So, I stayed in Cusco for many days. However, I booked the hotel myself. Even before traveling, I sent the names of my hotels in Cusco and Aguas Calientes to the person who sold me the tours so that the transfer would be accurate. However, several times throughout my days in Cusco, they would ask me via WhatsApp before the tours what my hotel was, meaning there was no communication among the team. On the return day, I had the transfer booked to the airport. Even though I said so many times what my hotel was, the driver was told to go to the wrong hotel. The hotel I was at had about 3 units in Cusco and it went to another unit, even after I told the Machu Picchu Viagens team several times which one was mine. I delayed my trip to the airport, I got anxious, luckily the day was not busy and I didn't miss the flight.















