The queue for tickets to the Basilica can be really long. It was a long queue when we arrived so I purchased tickets direct from the website. Waited 5 minutes for them to arrive in my email inbox and then walked straight in. Beautiful building. We climbed to the top (there is a lift) and enjoyed the panoramic view from the top. Well worth a visit.
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Safari09893773513
August 7, 2026 · via Tripadvisor
Must see
Beautiful building inside and out, worth visiting.
4
415philb
July 29, 2026 · via Tripadvisor
Waste of time and money
Arrived at St Stephen’s Basilica today with the PDF document for my skip the line tickets on the correct day to collect my ticket. The ticket office were very helpful but could not validate my ticket as they had no record of my purchase. I rang the telephone number given by the supplier on the PDF document twice. I received an automated response in another language than English on both occasions and was cut off. The tickets are listed as non-refundable. Do not book this experience.
事業者からの返答
ear 415philb,
As explicitly stated across multiple sections of our product description and clearly written on the voucher itself, the voucher is not an entry ticket and does not grant direct access to the venue. We send the actual entrance tickets via email prior to the visit, and customers are required to present those official tickets as instructed.
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familie_S
July 24, 2026 · via Viator
Nice Church
A beautifull Church. Glad i've seen it.
Communication with Viator isn't good. They don't answer the mail or WhatsApp.
Ans we didn't know , or read, you could also visut the terras.
This time we could have bought the tickets richt there.
事業者からの返答
Dear Guest,
We appreciate your confirmation that St. Stephen’s Basilica is indeed a beautiful monument.
Regarding your comments: all details concerning what your ticket includes—such as access to the terrace—are explicitly clearly outlined on the product description page. It is up to travelers to actually read the inclusions before purchasing, rather than assuming what is provided.
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deyanpehlivanov
July 18, 2026 · via Tripadvisor
St Stephen’s Basilica - a jewel in the heart of Budapest
The St Stephen Basilica - also called Szent Istvan in Hungarian, is one of the main landmarks of Hungary. It is stunningly beautiful, majestic and houses the remains of Saint Stephen himself - the founder of the Hungarian state and the person who converted them to Catholicism. The basilica is decorated with gold, magnificent frescoes and paintings of Biblical scenes and of various saints and the Evangelists. There is also a panoramic terrace offering stunning views of Budapest, which has a separate ticket required for it.
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guilhermeaG7501FQ
July 5, 2026 · via Tripadvisor
Beautiful church
It is worth visiting, the church is beautiful and if you want to have a complete view of the city go up to the dome, there is an elevator. No need to reserve and the purchase of ticktes is very easy.
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Leese321
June 17, 2026 · via Tripadvisor
Beautiful cathedral
We purchased tickets online - not able to go straight in with this. Need to access the ticket office which is outside to the right of the cathedral. We did not have a tour guide which we would have preferred for this tour around the cathedral.
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K9104UApatricias
May 24, 2026 · via Tripadvisor
St Stephen’s Cathedral
Price was good, need better check in instructions, impressive organ recital, went straight in, no waiting.
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EKSKS21
March 18, 2026 · via Tripadvisor
Beautiful Basilica
Beautiful Basilica
Tickets easily purchased from shop at side of Basilica
Cost 2000HUF for Senior and 2600HUF for Adult
This was for entry to Grand Hall area
The Basilica is easily accessed if staying near main city centre
Worth a visit
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leahsO5080EZ
February 19, 2026 · via Tripadvisor
Don’t book with this operator
Had the same problem as another reviewer. Staff at the Basillica were great and the manager tried to help but was unable to find our booking reference. Tickets were not emailed to me and the manager explained that they have no contact for this operator. We ended up paying again which was disappointing.
Basillica on the other hand - beautiful!
1人が参考になったと回答
事業者からの返答
Dear Guest,
We would like to clarify that the official tickets were sent to the email address provided at the time of booking. Our system shows successful delivery.
In case of any difficulty locating the tickets, guests can contact us directly via Viator messaging or through our active WhatsApp support line, both of which are clearly indicated in the booking information. We provide multiple support channels specifically to prevent situations like this.
It is unfortunately unfair to accuse the operator when the ticket delivery process and support options are clearly explained before and after purchase. Not reviewing the provided instructions carefully can lead to misunderstandings, but this does not indicate a failure on our side.